--- description: Detailed reviews on 800.com based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare 800.com with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 800.com Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com](/software/2008915/800-com) # 800.com Canonical: https://www.getapp.ca/software/2008915/800-com Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/2008915/800-com?page=2) > 800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts. > > Verdict: Rated **4.7/5** by 359 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of 800.com \*\*Never miss a revenue call.\*\* 800 AI Agents pick up every call 24/7 — qualifying leads, answering FAQs, and booking appointments on Google Calendar or Calendly while you're with a customer or off the clock. Pair that with sequential, simultaneous, and time-of-day call forwarding so live calls always reach the right person, on any device. \*\*Turn every call into actionable insight.\*\* 800 Intelligence automatically summarizes every conversation, scores calls against your custom sales criteria, recommends next steps that flow into your CRM, and lets you query your call history in plain English with Ask AI ("Which deals brought up pricing this week?"). Sales coaching, QA, and pipeline review without rewinding hour-long recordings. \*\*Prove which marketing actually works.\*\* Assign unique tracking numbers to every campaign, channel, and landing page, and use Dynamic Number Insertion to attribute calls down to the keyword. Two-way data sync with Google Ads, Meta, Microsoft Ads, GA4, and Looker Studio means you finally know which dollar of ad spend drove the call — and which to cut. \*\*Look and sound professional from day one.\*\* Choose a toll-free, local, or premium vanity number from a marketplace of memorable patterns, or port your existing number for free. Every plan includes business greetings, voicemail-to-email transcription, business texting, and a dedicated line that keeps your personal cell out of customer hands. \*\*One platform instead of five.\*\* Replace your VoIP provider, call tracking tool, AI receptionist, and SMS marketing platform with a single subscription. Native integrations with HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, Slack, and a full API/webhook surface fit it into whatever stack you already run. \*\*Built to scale from solo to enterprise.\*\* Plans start at $19/month for solo operators (Startup), step up to $49 for small teams (Small Business), and reach $99 for unlimited users with full agency-grade features (Unlimited). No long-term contracts, no setup fees, free number porting, and a 30-day money-back guarantee on every plan. \*\*Vertical-tuned for the businesses that live on the phone.\*\* Industry packaging for automotive dealers (ASC-certified integrations, sales/service routing), home service companies (crew SMS, on-site call handling), healthcare providers (after-hours patient routing, on-call escalation), law firms (lead qualification, attorney-client confidentiality), real estate agents (Zillow/yard-sign attribution), and marketing agencies (white-label reporting, multi-client dashboards). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 359 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - CRM Software - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking Metrics - Call Tracking Software - Call Transcription - Call Transfer - Callback Scheduling ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software) ## Related Categories - [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software) - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software) - [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software) ## Alternatives 1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (467 reviews) 2. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (884 reviews) 3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [Zoom Phone](https://www.getapp.ca/software/2069748/zoom-phone) — 4.5/5 (244 reviews) ## Reviews ### "A Happy Customer" — 5.0/5 > **Emmanuel** | *October 27, 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it. > > **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console. > > It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement. ----- ### "Reliable and easy-to-use call management platform" — 4.0/5 > **Gabby** | *April 11, 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. > > **Cons**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. > > Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. ----- ### "Will use 800.com again when the need arises" — 5.0/5 > **Bob** | *August 18, 2026* | Investment Banking | Recommendation rating: 8.0/10 > > **Pros**: Availability of a recognizable toll-free number for my business. Plus, they have a super easy signup process. > > **Cons**: Can't think of anything. I haven't had the number long enough to come up with any complaints so far. > > I was extraordinarily glad to see that 800.com had the 877 number I was looking for. Great to do business with. ----- ### "I would not recommend for Small Buisness or Technology Challenged People." — 2.0/5 > **Cynthia** | *June 29, 2025* | Arts & Crafts | Recommendation rating: 1.0/10 > > **Pros**: I really like the ability to create a custom 800 number. The pricing and services are not bad. Many Options. > > **Cons**: The platform and verification to get the system up and running is excessive and very labor intensive > > I have not had a great overall experience with the system. Many hours trying to learn the basics. It is too technical for my liking. I just would prefer a simple user friendly system over all the extra features. ----- ### "Great service and Value" — 5.0/5 > **Riley** | *May 19, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. > > **Cons**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found. > > We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/2008915/800-com?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2008915/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data