T.M.A.S.
About T.M.A.S.
T.M.A.S. (Traffic Management & Analytics Software) is a complete People/Visitor Counting analytic SaaS platform designed to help retail stores, libraries, places of worship, amongst others to monitor, calculate, and manage visitor traffic and real-time occupancy to their location(s).
It includes our SMS Storetraffic iOS and Android App, which seamlessly connects to T.M.A.S. and allows users to monitor their traffic from anywhere, at any time.
A specialized package is available for Retailers looking to count & act on their store's traffic. The package adds features such as POS Integration, Retail KPI (Conversion Rate, Staffing Levels, etc...) reporting, dashboards, Key Selling Periods analysis, and our Retail Equation Simulator tool helps to understand and plan in-store sales improvement. The available integrations are Lightspeed, Square, Shopify POS, Vend, Netsuite, Quickbooks, and Heartland Retail.
T.M.A.S. and the SMS Storetraffic App connects to the SMS Storetraffic’ smart People Counters, such as the Wireless PEARL or the 3D SCOPE II camera.
Key benefits of T.M.A.S.
- Complete breakdown of your visitor/customer trend
- Seamless and Real-Time Control of in-building, in-room, or in-store occupancy.
- Performance on your location's traffic - Service levels, sales performance & conversion rate (for retailers)
- Complete solutions (multi-location, multi-user, API, integrations, dashboard, reports, simulation tools)
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Reviews
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- Industry: Libraries
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
McIntosh Memorial Library Review
Reviewed on 2024-10-08
Wonderful once the training one on one happened! Before there was not a lot of communication for...
Wonderful once the training one on one happened! Before there was not a lot of communication for follow through, however I believe that is because our Library Consortium bought these, then sent them to us, versus having direct contact with the company.
Pros
The training, one on one, was the most helpful to understand the possibilities of the counter we received. It is wonderful to compile data to know more about our organizations foot traffic.
Cons
I understand we were limited in our options of what type of people counter we could purchase. However it would be nice to have a wider range for counting people, in the sense of children under the height of our scanner.
Response from SMS Storetraffic
Thank you for your feedback, and we hope we can have a long and fruitful partnership! Just to confirm, you can count children with your people counter, please feel free to contact our support team to check on this!
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Nice product, provides the intended service
Reviewed on 2024-09-30
Overall, it's a fine product that provides the intended service.
Overall, it's a fine product that provides the intended service.
Pros
It's a simple enough setup, not many ways to make a mistake.
Cons
Mistakes on supports' end; lack of complete instructions at times. I think the price is a bit expensive considering we need to complete entire setup ourselves.
Response from SMS Storetraffic
Thank you for your feedback Alexandra!
About your difficulties with support, feel free to contact me so I can dig on this (email shared independently).
We are always here to help, do not hesitate to be in touch next!
- Industry: Libraries
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
2022 Customer Review/ Pearl Door Counters
Reviewed on 2022-10-13
The overall experience has been satisfactory.
The overall experience has been satisfactory.
Pros
The door counters once up and running are easy to get the information we need. We only use the door counters to get a number of patrons that use our library for state reports and statistics. The numbers have been consistent and mostly likely accurate to the days business.
Cons
The door counters are working well, but when we first installed them it was difficult to set them up with our wireless internet. We use two different wireless systems (one for our patrons and one for staff). The door counters did not always recognize the wireless we were wanting to use. Also, we have to change out the batteries on average every two months. It would be nice if they were solar powered or able to recharge on their own.
Response from SMS Storetraffic
Thank you for your comments and contribution Alicia!
Changing batteries every 2 months is not the usual so we are having a member of our team contacting you to address this situation.
- Industry: Libraries
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool for our library
Reviewed on 2024-08-14
straightforward to set up, install, and get going. Looking forward to using data
straightforward to set up, install, and get going. Looking forward to using data
Pros
no pressure sales, useful reports and software and helpful support
Cons
orientation required to navigate reports, but not problem once session booked
Alternatives Considered
Google SheetsReasons for Switching to T.M.A.S.
didn't try to have us purchase more expensive video-based gate counter option based on needs, unlike other companiesResponse from SMS Storetraffic
Thank you Lisa.
We do our best at offering what people needs and not only what benefits us the most!
We are at work to make our platform always easier, I hope you'll appreciate our next efforts in that sense!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A New Way to See Data
Reviewed on 2024-05-03
The teams are great to work with from sales to support. Its a great team to collaborate with.
The teams are great to work with from sales to support. Its a great team to collaborate with.
Pros
We can actually see data for all of our locations regardless of its a paid entry or not. The accuracy of the counts and ease of use make the implantation a breeze.
Cons
There are no cons except they dont install themselves. Its a great product.
T.M.A.S. FAQs
Below are some frequently asked questions for T.M.A.S..Q. What type of pricing plans does T.M.A.S. offer?
T.M.A.S. offers the following pricing plans:
- Starting from: US$19.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
The Lite plan provides the software (App) for free, meaning users only need to make a one-time purchase of the tracking device of their choice ($495 for PEARL and $995 for 3D SCOPE II LC). Prices for plans with more features start at $19/device/month for the standard plan. Options to pre-pay for longer periods are available to discount the software plans & hardware prices.
Q. Who are the typical users of T.M.A.S.?
T.M.A.S. has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does T.M.A.S. support?
T.M.A.S. supports the following languages:
English, French, Spanish
Q. Does T.M.A.S. support mobile devices?
T.M.A.S. supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does T.M.A.S. integrate with?
T.M.A.S. integrates with the following applications:
ERPLY, Furniture Wizard, Heartland Retail, Lightspeed, Lightspeed Retail, NetSuite, Shopify POS, Slice, Square for Retail
Q. What level of support does T.M.A.S. offer?
T.M.A.S. offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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