Ontraport
Sales, marketing, and communication management software
4.2 /5 (65 reviews) Write a Review!Ontraport Overview
What is Ontraport?
Ontraport is a cloud-based software designed to help businesses of all sizes streamline sales, marketing, customer communication, and other operations on a unified portal. The platform includes marketing automation tools, which enable organizations to create, run, and manage marketing campaigns using customizable templates and send targeted emails or text messages to customers.
Ontraport lets marketers design and launch personalized landing pages with custom forms, fields, content, and domain to capture customer data for marketing activities, track lead sources, offer memberships and subscriptions, and process payments. It offers a host of features such as a drag-and-drop page builder, templates library, split testing, real-time notifications, automation log, role-based permissions, eCommerce management, and more. Administrators can use the built-in CRM system to record details about page visits, purchases, or link clicks, establish a custom workflow for sales teams, and track tasks, projects, product launches, and more across the pipeline.
Ontraport enables managers to gain insights into budgets, campaign performance, trends, conversion rates, leads, revenue, and customer experience through reports and analytics. It also supports integration with various third-party applications such as QuickBooks, Xero, Zapier, PieSync, Google Calendar, JotForm, ZenDesk, Shopify, and more.
Ontraport Overview
Pricing
Pricing options
Ontraport offers a free trial for 14 days after which it is available on monthly subscriptions. Details of paid plans include:
Basic - $79 per month
Plus - $147 per month
Pro - $297 per month
Enterprise - $497 per month
Ontraport Features
Media

Ontraport Reviews
Ontraport Reviews
Great for coaches, speakers and e-learning products
It's truly the best software in the industry for companies looking to launch an e-learning / saas product, it seems to be especially geared for people who have a workshop, live event or coaching service business
Daily user since 2014
Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value
I Tried It for 6 Months This Is What I Found:
I had a few really hard sales people; just not very nice. After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy. I was informed the only way to fix it was with Ontraport.
In 20+ years of business, that one on-boarding call ranks one of my worst experiences. Just because of that, I can't recommend Ontraport to anyone that I know. I'd never want my business or my name associated with a company that talks to people the way that I had been talked to.
What I've come away with: Ontraport has the best customer service (amazing people and policies, just fabulous!) but they don't pay their affiliates and they use mean, fear-based high pressure sales to get you to upgrade or to keep you from cancelling.
I love this CRM! Ontraport has changed the way I do business
Amazing experience from the day I joined over 4 years ago until today.
Powerful, multifaceted, intuitive
It just simplifies so many processes. Being able to build a page, send emails, manage contacts, and set up campaigns all under one roof makes everything so straightforward. We're better able to roll out new ideas and events because multiple team members have learned the simple UI, and because we don't have to juggle amongst several different services for each step of the process.
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Great for coaches, speakers and e-learning products
Pros
It's very logical and user friendly, as long as you are clear with each step of your process that you are wanting to automate, it will be likely super intuitive for you
Cons
The software does seem to glitch frequently in little minor ways (for example, the bold on rollover for a link text) and with that said, support is amazing and they often resolve these issues super quickly.
Response from Ontraport
YAY for user-friendly software that help make running a business smooth and efficient!! Thanks for the positive review, Annette.
Daily user since 2014
Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value
Pros
1. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand
2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive.
3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to [SENSITIVE CONTENT HIDDEN] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful.
Cons
The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy
Response from Ontraport
Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family.
We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add!
I Tried It for 6 Months This Is What I Found:
I had a few really hard sales people; just not very nice. After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy. I was informed the only way to fix it was with Ontraport.
In 20+ years of business, that one on-boarding call ranks one of my worst experiences. Just because of that, I can't recommend Ontraport to anyone that I know. I'd never want my business or my name associated with a company that talks to people the way that I had been talked to.
What I've come away with: Ontraport has the best customer service (amazing people and policies, just fabulous!) but they don't pay their affiliates and they use mean, fear-based high pressure sales to get you to upgrade or to keep you from cancelling.
Pros
The landing pages are fabulous! You can add a sales forms and up-sale sections. If you understand sales funnels, you may really like it.
They have great customer service and there's always a way to talk to someone. You can chat with someone, schedule mini-screen share sessions and schedule longer training calls. All of my customer service interactions were fabulous.
Cons
There was a lacking in the template area, for me. It was not a simple as it would seem- my stuff kept crashing; I don't recommend larger images, files, or .gifs. They don't support .html, so if you have things you want to embed, it's a chore and there isn't any technical support.
It's a lot of work for one person. This would be better for a mid-size or larger company. I wouldn't recommend it for any sole proprietors, independents or contractors.
Beware of the affiliate program, just keep a watch on it: I signed up under a friend of mine. They never got the affiliate pay out. They should have been paid for 6 months. When I complained, they put in a ticket and he was only paid for 4 months. Plus, they hold any commissions for 90 days. If your sign up doesn't stay for over 90 days, you don't get paid at all.
I love this CRM! Ontraport has changed the way I do business
Amazing experience from the day I joined over 4 years ago until today.
Pros
I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me!
Cons
The only thing is that at the time of this review they don't YET have countdown timers in their emails - but the key word is "YET" because they are always taking new feature requests from their community.
Response from Ontraport
Reviews like this one is what keeps us doing what we do. Glad you've found Ontraport to be successful for your business. Thanks Rebecca!

Powerful, multifaceted, intuitive
It just simplifies so many processes. Being able to build a page, send emails, manage contacts, and set up campaigns all under one roof makes everything so straightforward. We're better able to roll out new ideas and events because multiple team members have learned the simple UI, and because we don't have to juggle amongst several different services for each step of the process.
Pros
I like how easy it is to create a sequence of events from start to finish--a page for customers to visit, a form to fill out, an email to send them upon form submission, a page to be routed to, a campaign of future emails to be added to... it's all so simple to set up with Ontraport's vastly powerful tools and visually intuitive interface.
Cons
Some quirks and bugs in the page editors can make building a page frustrating--for instance, in the sidebar where you upload a photo for a certain block of the page, your cursor naturally tracks over Ontraport's sample photos on the way to the Submit button--and hovering over one of those images causes it to be chosen, overwriting the image you just uploaded and inserted. I have to take a scenic route in a big C-shape with my cursor to avoid this happening. Little quirks like that stack up and become pretty frustrating.
Response from ONTRAPORT
Hi Ksenia!
Glad you and your team are using and enjoying the software. We hear you about the page builder. Keep an eye out for updates, we are constantly making the UI and experience better.
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Ontraport Pricing
Ontraport Pricing
Ontraport offers a free trial for 14 days after which it is available on monthly subscriptions. Details of paid plans include:
Basic - $79 per month
Plus - $147 per month
Pro - $297 per month
Enterprise - $497 per month
Ontraport offers a free trial for 14 days after which it is available on monthly subscriptions. Details of paid plans include:
Basic - $79 per month
Plus - $147 per month
Pro - $297 per month
Enterprise - $497 per month
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Ontraport Features
Ontraport Features
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Categories
Categories
Additional information for Ontraport
Additional information for Ontraport
Key features of Ontraport
- A/B Testing
- Analytics
- Auto-Responders
- CAN SPAM Compliance
- CRM Integration
- Campaign Management
- Contact Database
- Contact Management
- Customizable Templates
- Direct Mail Management
- Document Storage
- Email Integration
- Event Triggered Email
- Forecasting
- Image Library
- Lead Capture
- Lead Generation
- Lead Management
- Lead Scoring
- Multi-Channel Marketing
- Performance Metrics
- Pipeline Management
- Referral Tracking
- SEO Management
- Social Media Integration
- Spam Check
- Task Management
- Template Management
- Territory Management
- Workflow Management
Ontraport FAQs
Ontraport FAQs
Below are some frequently asked questions for Ontraport.
Q. What type of pricing plans does Ontraport offer?
Ontraport offers the following pricing plans:
Starting from: US$79.00/month
Pricing model: Subscription
Free Trial: Available
Ontraport offers a free trial for 14 days after which it is available on monthly subscriptions. Details of paid plans include: Basic - $79 per month Plus - $147 per month Pro - $297 per month Enterprise - $497 per month
Q. What are the main features of Ontraport?
Ontraport offers the following features:
- A/B Testing
- Analytics
- Auto-Responders
- CAN SPAM Compliance
- CRM Integration
- Campaign Management
- Contact Database
- Contact Management
- Customizable Templates
- Direct Mail Management
- Document Storage
- Email Integration
- Event Triggered Email
- Forecasting
- Image Library
- Lead Capture
- Lead Generation
- Lead Management
- Lead Scoring
- Multi-Channel Marketing
- Performance Metrics
- Pipeline Management
- Referral Tracking
- SEO Management
- Social Media Integration
- Spam Check
- Task Management
- Template Management
- Territory Management
- Workflow Management
Q. Who are the typical users of Ontraport?
Ontraport has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Ontraport support?
Ontraport supports the following languages:
English
Q. Does Ontraport support mobile devices?
We do not have any information about what devices Ontraport supports
Q. What other apps does Ontraport integrate with?
Ontraport integrates with the following applications:
ConvertFlow, DocuSign, GetSiteControl, Influence, JotForm, Shopify, TimeTrade, Wordpress, Xero, Zendesk
Q. What level of support does Ontraport offer?
Ontraport offers the following support options:
Phone Support, Online Support, FAQs, Knowledge Base
It's truly the best software in the industry for companies looking to launch an e-learning / saas product, it seems to be especially geared for people who have a workshop, live event or coaching service business