---
description: Detailed reviews on Sync.com based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Sync.com with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sync.com Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [File Sharing Software](/directory/422/file-sharing-api/software) > [Sync.com](/software/2000811/sync-com)

# Sync.com

Canonical: https://www.getapp.ca/software/2000811/sync-com

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> Sync.com is a cloud-based file sharing and storage platform with tools for sending and receiving files, organizing folders, previewing documents, backing up files, and controlling user permissions. The software offers end-to-end encryption, HIPAA compliance, and enterprise-grade data replication.
> 
> Verdict: Rated **4.3/5** by 57 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 57 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sync.com
- **Location**: Toronto, Canada
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows:

Standard: $5/user/month for 1TB of storage per user and up to 100 users.
Plus: $8/user/month for 4TB of storage per user and up to 100 users.
Advanced: $15/user/month for Unlimited cloud storage per user and up to 1000 users.

Enterprise options are also available. Contact Sync.com for more information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Singapore, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Automatic Backup
- Backup and Recovery
- Collaboration Tools
- Content Management System (CMS) Software
- Data Migration
- Data Recovery
- Data Replication
- Data Synchronization
- Document Management Software
- Document Storage
- Drag & Drop
- Encryption Software
- File Management
- File Sharing Software

## Integrations (2 total)

- Microsoft Excel
- Microsoft Word

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software)

## Related Categories

- [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software)
- [Cloud Storage Software](https://www.getapp.ca/directory/350/cloud-storage/software)
- [Content Collaboration Platforms](https://www.getapp.ca/directory/3796/content-collaboration/software)

## Alternatives

1. [Google Drive](https://www.getapp.ca/software/90762/drive) — 4.8/5 (28625 reviews)
2. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12884 reviews)
3. [Google Workspace](https://www.getapp.ca/software/90761/google-workspace) — 4.7/5 (17731 reviews)
4. [iCloud](https://www.getapp.ca/software/100325/icloud) — 4.6/5 (1992 reviews)
5. [Dropbox](https://www.getapp.ca/software/10182/dropbox-business) — 4.5/5 (21715 reviews)

## Reviews

### "Easy, Secure and Priced Right. What isn't there to like?" — 5.0/5

> **Kent** | *June 8, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I was looking for an alternative to Dropbox, Google and Microsoft's OneDrive and found it in Sync. I needed something inexpensive and easy for my clients to use. Most aren't tech savvy. They just want to set it and forget it. 

Another thing going for Sync is it is a secure storage system. They can't look at the file contents and no one else can either. It is encrypted end-to-end. With business plans from 1TB to 10TBs, there is something for any size business.
> 
> **Cons**: The only one that comes to mind is, when a directory is shared between several users/computers, it can take a moment after opening a directory on the computer for it to be updated to show the new files in it. But just a few seconds so nothing major.

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### "Sync is useful in many ways." — 5.0/5

> **Ian** | *October 1, 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: I can use Sync in all formats. It’s very convenient when I’m traveling with my iPad and iPhone. My files update very quickly which is impressive.
> 
> **Cons**: Can’t think of any. I don’t have any complaints

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### "Don't even think about these guys" — 1.0/5

> **Sherri** | *March 2, 2019* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: I wish I had something to fill in here, but I don't. Every time I try to work with this product, it is just hours of frustration....
> 
> **Cons**: Poor tech support.
Download speed of 5mbps...seriously. Try to download terrabytes of data with that speed.
Raw photography files are not supported for preview..We are talking a standard that is 12 years old now.. You want to find that picture of your summer vacation? You will have to download every file and browse it on your desktop.
No version control.
No ability to upload or download only.
Sync across multiple platforms means everything gets deleted if you make a mistake.
Uploading through the browser alters the metadata of the file.
I have not had any positive interactions with their tech support since I opened my account with them
> 
> I wanted to like these guys so badly. Now I just want to warn everyone to stay away. I have no idea how anyone uses this product. it is barely functional.
I am stuck with a 5 mbps download speed. Nice trap. It will take me most of this year to get my files off Sync and onto a better provider.

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### "And the award goes to... Sync.com" — 5.0/5

> **David** | *November 1, 2022* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Sync made their house out of brick when the others chose straw. The door to this house is sturdy and safe but still easily opened (meaning easy and safe to share if you didn't catch symbolism).Sync syncs lightning fast \*provided device and connection are viable\*. The price is right, surprisingly lower than expected. Getting started takes five minutes and the easy to navigate interface looks like it just dropped yesterday.
> 
> **Cons**: Syncs performance varies by device more so than others. On a new, powerful computer it runs very fast. If I try it on an older or more lightweight device, it runs like molasses - slow.There is no Linux support, it's not a deal breaker for me anymore but it still lands on the cons list. The support options aren't anything to rave about, disappointing..
> 
> When you hear secure cloud storage you may assume sharing a file will feel like pulling teeth, but Sync has managed to pair convenience and security. Quite the feat\!

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### "Great cloud storage backup for documents" — 5.0/5

> **Verified Reviewer** | *August 2, 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: I like sync.com because it allows us to backup our corporate files and documents, in addition to having local copies. Synchronization is seamless and it supports multiple users to access the files and folders. The storage space they offer is also huge for the premium version. It allows you to create links to access documents, with expiry option for external users.
> 
> **Cons**: The cost can be considered high as compared to other cloud storage applications which offer similar features at no cost
> 
> Simple, safe cloud backup for corporate documents

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## Links

- [View on GetApp](https://www.getapp.ca/software/2000811/sync-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/sync-com/> |
| en-AE | <https://www.getapp.ae/software/2000811/sync-com> |
| en-AU | <https://www.getapp.com.au/software/2000811/sync-com> |
| en-CA | <https://www.getapp.ca/software/2000811/sync-com> |
| en-GB | <https://www.getapp.co.uk/software/2000811/sync-com> |
| en-IE | <https://www.getapp.ie/software/2000811/sync-com> |
| en-NZ | <https://www.getapp.co.nz/software/2000811/sync-com> |
| en-SG | <https://www.getapp.sg/software/2000811/sync-com> |
| en-ZA | <https://www.getapp.za.com/software/2000811/sync-com> |
| es | <https://www.getapp.es/software/2000811/sync-com> |
| es-CL | <https://www.getapp.cl/software/2000811/sync-com> |
| es-CO | <https://www.getapp.com.co/software/2000811/sync-com> |
| es-MX | <https://www.getapp.com.mx/software/2000811/sync-com> |
| fr | <https://www.getapp.fr/software/2000811/sync-com> |
| fr-BE | <https://fr.getapp.be/software/2000811/sync-com> |
| fr-CA | <https://fr.getapp.ca/software/2000811/sync-com> |

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