---
description: Detailed reviews on Sync.com based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Sync.com with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sync.com Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [File Sharing Software](/directory/422/file-sharing-api/software) > [Sync.com](/software/2000811/sync-com)

# Sync.com

Canonical: https://www.getapp.ca/software/2000811/sync-com

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> Sync.com is a cloud-based file sharing and storage platform with tools for sending and receiving files, organizing folders, previewing documents, backing up files, and controlling user permissions. The software offers end-to-end encryption, HIPAA compliance, and enterprise-grade data replication.
> 
> Verdict: Rated **4.4/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 55 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sync.com
- **Location**: Toronto, Canada
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows:

Standard: $5/user/month for 1TB of storage per user and up to 100 users.
Plus: $8/user/month for 4TB of storage per user and up to 100 users.
Advanced: $15/user/month for Unlimited cloud storage per user and up to 1000 users.

Enterprise options are also available. Contact Sync.com for more information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Singapore, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Automatic Backup
- Backup and Recovery
- Collaboration Tools
- Content Management System (CMS) Software
- Data Migration
- Data Recovery
- Data Replication
- Data Synchronization
- Document Management Software
- Document Storage
- Drag & Drop
- Encryption Software
- File Management
- File Sharing Software

## Integrations (2 total)

- Microsoft Excel
- Microsoft Word

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software)

## Related Categories

- [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software)
- [Cloud Storage Software](https://www.getapp.ca/directory/350/cloud-storage/software)

## Alternatives

1. [Google Drive](https://www.getapp.ca/software/90762/google-drive) — 4.8/5 (28427 reviews)
2. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12623 reviews)
3. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
4. [Dropbox Business](https://www.getapp.ca/software/10182/dropbox-online-sync-and-file-sharing) — 4.5/5 (21682 reviews)
5. [iCloud](https://www.getapp.ca/software/100325/icloud) — 4.6/5 (1938 reviews)

## Reviews

### "My goto file backup and synchronisation tool" — 5.0/5

> **Jan** | *July 10, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: - Easy to setup and control the workflow
- Fast sync and you can choose exactly what folders to sync
- Easy to share folders and documents for sync with other and collaborate
- Includes a history for your activities
- Can check if a file has been downloaded (great for clients review)
- Team shared folders
- More pricing options
- Easy access and management through the web application
> 
> **Cons**: - Does not have as many integrations with third parties yet compared to other platforms
- Hard to tell which files and folders are shared and to whom within the desktop app
> 
> Replaced my old Dropbox account for client files management

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### "Sync.com- for perfect sync" — 5.0/5

> **Verified Reviewer** | *October 22, 2019* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I was get interacted with sync.com during looking for an alternative for OneDrive. Highly recommended with security measures of Sync.com and we can keep our files with secure and 100% private. The file transferring speed is really quick when compared to the OneDrive for both downloading \& Uploading. Still, we can manage our files with any of our devices and the mobile version is really helpful to keep our files up to date. We can share our files instantly and plans start with 5GB for free of charge. We can send our files with self-destruction features and password protection and even we can share our files to non-Sync.com users.
> 
> **Cons**: It's really hard to find cons for this cloud service. Hope the subscriptions fees will be reduced in future in order to compete for cloud service kings such as Dropbox and Google Drive. The free plan should be more in future to attract newcomers.
> 
> If you are basic Dropbox or One drive user, just switch on to the Sync.com for hassle-free cloud service with high-security measures and real-time protection. Just try it. Highly recommended.

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### "Don't even think about these guys" — 1.0/5

> **Sherri** | *March 2, 2019* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: I wish I had something to fill in here, but I don't. Every time I try to work with this product, it is just hours of frustration....
> 
> **Cons**: Poor tech support.
Download speed of 5mbps...seriously. Try to download terrabytes of data with that speed.
Raw photography files are not supported for preview..We are talking a standard that is 12 years old now.. You want to find that picture of your summer vacation? You will have to download every file and browse it on your desktop.
No version control.
No ability to upload or download only.
Sync across multiple platforms means everything gets deleted if you make a mistake.
Uploading through the browser alters the metadata of the file.
I have not had any positive interactions with their tech support since I opened my account with them
> 
> I wanted to like these guys so badly. Now I just want to warn everyone to stay away. I have no idea how anyone uses this product. it is barely functional.
I am stuck with a 5 mbps download speed. Nice trap. It will take me most of this year to get my files off Sync and onto a better provider.

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### "Great cloud storage backup for documents" — 5.0/5

> **Verified Reviewer** | *August 2, 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: I like sync.com because it allows us to backup our corporate files and documents, in addition to having local copies. Synchronization is seamless and it supports multiple users to access the files and folders. The storage space they offer is also huge for the premium version. It allows you to create links to access documents, with expiry option for external users.
> 
> **Cons**: The cost can be considered high as compared to other cloud storage applications which offer similar features at no cost
> 
> Simple, safe cloud backup for corporate documents

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### "Excellent security" — 5.0/5

> **Verified Reviewer** | *November 14, 2018* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: First and foremost, I like that this backup service uses end to end encryption and with servers in Canada. The service works well and usually has a small memory footprint on my mac.
> 
> **Cons**: Their concern for security limits certain aspects of the iOS app, so it doesn't integrate into other apps like competitors. The only thing I miss is on the iOS app is a search function.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2000811/sync-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/sync-com/> |
| en-AE | <https://www.getapp.ae/software/2000811/sync-com> |
| en-AU | <https://www.getapp.com.au/software/2000811/sync-com> |
| en-CA | <https://www.getapp.ca/software/2000811/sync-com> |
| en-GB | <https://www.getapp.co.uk/software/2000811/sync-com> |
| en-IE | <https://www.getapp.ie/software/2000811/sync-com> |
| en-NZ | <https://www.getapp.co.nz/software/2000811/sync-com> |
| en-SG | <https://www.getapp.sg/software/2000811/sync-com> |
| en-ZA | <https://www.getapp.za.com/software/2000811/sync-com> |
| es | <https://www.getapp.es/software/2000811/sync-com> |
| es-CL | <https://www.getapp.cl/software/2000811/sync-com> |
| es-CO | <https://www.getapp.com.co/software/2000811/sync-com> |
| es-MX | <https://www.getapp.com.mx/software/2000811/sync-com> |
| fr | <https://www.getapp.fr/software/2000811/sync-com> |
| fr-BE | <https://fr.getapp.be/software/2000811/sync-com> |
| fr-CA | <https://fr.getapp.ca/software/2000811/sync-com> |

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