---
description: Detailed reviews on Forsta based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Forsta with similar products.
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title: Forsta Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [Forsta](/software/1998115/focusvision-decipher)

# Forsta

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> Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Forsta

•	Quantitative and qualitative market research software
•	Always-on customer insight
•	Collect, analyze, save and share real-time customer insights
•	Most comprehensive and powerful customer \& employee engagement software
•	Scale from simple to sophisticated

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Forsta
- **Location**: New York, US
- **Founded**: 1990

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact FocusVision directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Marketing Software
- Email Reminders
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Offline Response Collection
- Pulse Surveys

## Integrations (19 total)

- Adobe Analytics
- Adobe Experience Cloud
- Ascribe
- Blackhawk Network
- Cint
- Contentsquare
- Docebo
- Google Translate
- IBSRE Property Management Accounting
- Infobip
- PinPoint
- Tableau
- Tealium Customer Data Hub
- Toluna Start
- Twilio

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1627 reviews)
2. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11432 reviews)
3. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10455 reviews)
4. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2885 reviews)
5. [SurveyHero](https://www.getapp.ca/software/2080480/surveyhero) — 4.7/5 (217 reviews)

## Reviews

### "Decipher Review 2020" — 5.0/5

> **Aastha** | *May 25, 2020* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: Its very user friendly and most of the features of this tool are very easy for a programmer. Mostly Drag and Drop features are very easier and user friendly. Its one tool having all the packages i.e. Survey Programming, Data Capture, Cross Tabulation, Reporting, Dashboard. Really a great tool.
> 
> **Cons**: When it comes to tabulation then we have very less limit for Sig test characters. We have 26 characters i.e. from A to Z but it should support more characters, otherwise we need to divide single banner having many banner points into different banners.
> 
> Great experience. Customer service support is also very good.

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### "Easy to learn and very powerful" — 5.0/5

> **Ken** | *March 6, 2020* | Market Research Software | Recommendation rating: 10.0/10
> 
> **Pros**: The learning survey on this software is very easy.  It is very similar to other software platforms used in the Market Research sector and therefore very easy to pick up.
> 
> **Cons**: There are some new question types that were promised that still have not come out for general use yet.
> 
> My interactions with FocusVision Decipher has been great. From the initial trying it out period to ongoing support, things have gone very smoothly.

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### "Does the job" — 3.0/5

> **Constanza** | *April 23, 2025* | Translation & Localization | Recommendation rating: 5.0/10
> 
> **Pros**: It is quite simple to use and user friendly from a survey respondent perspective
> 
> **Cons**: Not that easy to navigate when you're checking data and surveys uploaded, learning to work around it takes some time as the platform is not super intuitive

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### "Forsta review from a developer" — 5.0/5

> **Daniel** | *August 28, 2025* | Market Research Software | Recommendation rating: 10.0/10
> 
> **Pros**: I recently learned how to use Forsta+ to build surveys and I really like how many options it has. There are many question types, logic, and solutions that can be applied.
> 
> **Cons**: I did not find any negative things about Forsta+. So far, it seems like a fantastic tool to build customer surveys, reports, and more.
> 
> I have really enjoyed learning the Forsta platform so far. It has many options in the survey builder for question types, logic, and custom code. The reporting dashboard also seems very customizable and great.

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### "Amazing data use" — 5.0/5

> **Noy** | *August 3, 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The most I like about forsta is the data collection and the customer support very fast and very nice people
> 
> **Cons**: The least I liked about Forsta is the waiting time on the website but beside the waiting time everything were perfect

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## Links

- [View on GetApp](https://www.getapp.ca/software/1998115/focusvision-decipher)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/focusvision/> |
| en-AE | <https://www.getapp.ae/software/1998115/focusvision-decipher> |
| en-AU | <https://www.getapp.com.au/software/1998115/focusvision-decipher> |
| en-CA | <https://www.getapp.ca/software/1998115/focusvision-decipher> |
| en-GB | <https://www.getapp.co.uk/software/1998115/focusvision-decipher> |
| en-IE | <https://www.getapp.ie/software/1998115/focusvision-decipher> |
| en-NZ | <https://www.getapp.co.nz/software/1998115/focusvision-decipher> |
| en-SG | <https://www.getapp.sg/software/1998115/focusvision-decipher> |
| en-ZA | <https://www.getapp.za.com/software/1998115/focusvision-decipher> |

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