--- description: Detailed reviews on Mongoose based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Mongoose with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mongoose Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/31/academic/software) > [Mongoose](/software/1998087/cadence) # Mongoose Canonical: https://www.getapp.ca/software/1998087/cadence Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/1998087/cadence?page=2) > Mongoose helps colleges and universities engage students and alumni through AI-powered text, chat, and WhatsApp. With automation, behavioral insights, and CRM integrations, Mongoose boosts enrollment, improves retention, and strengthens alumni engagement. > > Verdict: Rated **4.8/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mongoose Personalized, Multi-Channel Communication: Engage students and alumni where they are with text, WhatsApp, and chat. Mongoose enables institutions to create customized, automated messaging workflows that drive results. AI-Driven Insights \& Behavioral Analytics: Analyze key topics, emotions, and engagement trends to refine communication strategies and improve student and alumni interactions. Automated Workflows for Efficiency: Save staff time by automating student reminders, alumni outreach, and FAQs with AI-powered chatbots and automated response sequences. Seamless CRM \& SIS Integration: Sync communication data effortlessly with Salesforce, Ellucian, Slate, Workday, and other student information systems for a holistic engagement strategy. Secure \& Compliant: Ensure institutional security with SOC 2 certification and GDPR/FERPA compliance, giving teams the confidence to communicate at scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 64 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mongoose - **Location**: Orchard Park, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$2,500.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact Mongoose directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Admissions Management - Alumni Management Software - Application Management - CRM Software - Campaign Management Software - Candidate Management - Communication Management - Contact Database - Contact Management Software - Curriculum Management - Data Import/Export - Engagement Tracking - Event Management Software - Financial Aid Management - For Alumni Associations - For Higher Education - Fundraising Management - Housing Management ## Integrations (8 total) - Anthology Encompass - Blackbaud CRM - CRM Analytics - Ellucian - Radius - Salesforce Platform - Slate - Workday HCM ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Higher Education Software](https://www.getapp.ca/directory/31/academic/software) ## Related Categories - [Higher Education Software](https://www.getapp.ca/directory/31/academic/software) - [Alumni Management Software](https://www.getapp.ca/directory/32/alumni-management/software) - [Admissions Software](https://www.getapp.ca/directory/907/admissions/software) - [Student Engagement Platform Software](https://www.getapp.ca/directory/1683/student-engagement-platform/software) ## Alternatives 1. [Classter](https://www.getapp.ca/software/118163/classter) — 4.7/5 (114 reviews) 2. [Classe365](https://www.getapp.ca/software/108389/classe365) — 4.8/5 (164 reviews) 3. [TUIO](https://www.getapp.ca/software/113313/tuio) — 4.6/5 (200 reviews) 4. [DreamClass](https://www.getapp.ca/software/2036139/dreamclass) — 4.8/5 (74 reviews) 5. [Meritto](https://www.getapp.ca/software/2056186/comprehensive-admission-suite) — 4.6/5 (616 reviews) ## Reviews ### "Next Level Connection" — 5.0/5 > **Sarah** | *October 23, 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I appreciate that Cadence allows me and my team to connect on a personal level with each contact we make yet have the ability to make that connection with many folks at the same time. This is crucial for us as a school - a positive personal connection is often the foundation of a trusting relationship. > > **Cons**: At times I had a hard time manually importing data into Cadence. I shared a bit of feedback to the team that certain aspects of the manual import were difficult and the team immediately started asking more questions about my feedback. They cared about what was difficult and wanted to make it better. Soon after those conversations, there were changes made to the manual import process which alleviated most of the difficulties\! > > Overall, I've had a very positive experience with Cadence. The team behind the product has been wonderful to work with. My client support lead, \[SENSITIVE CONTENT HIDDEN\], has been extremely supportive. Other staff have been a great support to our own IT team as we implemented FTP. ----- ### "Great product and even better service\!" — 5.0/5 > **Jeff** | *October 12, 2020* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: Integration with Slate was seamless and if I ever have a question it takes fifteen minutes for our account representative to get back to us. Cadence has allowed us to engage our prospective and current students like never before\! > > **Cons**: It would be nice to be able to view reports right in the browser rather than exporting them. > > We've been able to meet prospective students where they are as opposed to sending yet another email that students won't read. We're able to build relationships faster than ever because of students know they have a real person on the other end of the line. ----- ### "Cadence Texting Review" — 4.0/5 > **Monica** | *October 19, 2020* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The easy setup and how user friendly it is. > > **Cons**: I do not have any cons regarding Cadence. ----- ### "A great way to connect" — 5.0/5 > **Caroline** | *November 19, 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Cadence is very easy to use and convenient. The app makes it so easy to get and respond to texts without having to be at your desk. Also, the scheduling feature helps with future planning and makes it much easier to remember to connect or send event reminders. > > **Cons**: My only problem currently is updating incorrect numbers across the system. It would be easier if there was also a way to update a contact's information across all teams instead of having to go into each team to update a new phone number, etc. > > I love how fast they respond to requests, questions, etc. Budgets are stretched thin and every dollar counts, so it is nice to spend our money with a group who cares about our success. ----- ### "Highly recommend to anyone in higher education" — 5.0/5 > **Milena** | *October 27, 2020* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: Cadence/Mongoose's texting software has been a true game changer for us in our office, as well as at other divisions around campus. We currently use it in Admissions, Student Accounts, Financial Aid, and the Center for Student Success. Students' response rate is high and their engagement is much more significant than with email, calls, and even social media. It's a great product for higher education. > > **Cons**: Still working on integrating with some CRMs, like Slate, but they release updates regularly so I am sure it's not too far behind. > > I have nothing but positive things to day about Cadence-- both in terms of product, company, and customer support. They are easy to work with, highly efficient, and very helpful. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/1998087/cadence?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/1998087/cadence) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data