---
description: Detailed reviews on Userbot based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Userbot with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Userbot Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Userbot](/software/178395/userbot)

# Userbot

Canonical: https://www.getapp.ca/software/178395/userbot

> Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Userbot

Easy to use and to install. Modern UI. Simple and powerful AI Training. Multiple languages available.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Userbot
- **Founded**: 2017

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Userbot is offered across four pricing plans, outlined below. A free trial is available.
•	Free: Available for free
•	Starter: €49 per month 
•	Professional: €99 per month 
•	Enterprise: Contact Userbot directy for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Italian
- **Available Countries**: Italy

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Contact Management Software
- Customer Service Analytics
- Customizable Branding
- For Sales Teams/Organizations
- For eCommerce
- Intent Recognition
- Live Chat Software
- Machine Learning Software
- Multi-Channel Communication
- Multi-Language

## Integrations (5 total)

- Meta for Business
- Slack
- Twitter/X
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Artificial Intelligence Software](https://www.getapp.ca/directory/1397/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Conversational Marketing Platform Software](https://www.getapp.ca/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.ca/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [ChatBot](https://www.getapp.ca/software/108699/chatbot) — 4.6/5 (66 reviews)
3. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [TextCortex AI](https://www.getapp.ca/software/2067994/textcortex-ai) — 4.7/5 (236 reviews)
5. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews)

## Reviews

### "Good product" — 4.0/5

> **Massimiliano** | *September 30, 2022* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: - quick and easy to set up
- cost reduction
> 
> **Cons**: - does not always respond correctly
- lack of empathy

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### "Userbot per l'automazione dei processi" — 4.0/5

> **Verified Reviewer** | *September 22, 2022* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: L'assistenza fornita e la facilità di utilizzo.
> 
> **Cons**: Nulla di particolare da segnalare nell'implementazione e nell'utilizzo

-----

### "Innovazione nella customer care" — 5.0/5

> **Matteo** | *June 17, 2020* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: L’utilizzo (reale) dell’AI per portare il bot ad un livello superiore, rendendolo strumento realmente strategico
> 
> **Cons**: I tempi di startup, seppur comprensibilmente, non sono rapidissimi
> 
> L’esperienza è globalmente molto buona. Il tool ha pienamente rispettato le attese e gli obiettivi per cui è stato utilizzato

-----

### "Userbot\! Please again" — 4.0/5

> **Alessandro** | *September 30, 2022* | Utilities | Recommendation rating: 5.0/10
> 
> **Pros**: I tempi di risposta sono molto interessanti
> 
> **Cons**: Purtroppo la capacità di apprendimento non è particolarmente elevata
> 
> Complessivamente potrei ripetere l esperienza ma vanno valutati bene i business case

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### "Bravi, molto semplice e intuitivo" — 5.0/5

> **Alessandro** | *June 18, 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Il software è molto semplice ed intuitivo, facile da comprendere. Il team è veramente super disponibile se si hanno particolari inconvenienti.
> 
> **Cons**: Mancano ancora alcune funzionalità di integrazioni e su questo può essere migliorato.

## Links

- [View on GetApp](https://www.getapp.ca/software/178395/userbot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/178395/userbot> |
| de-AT | <https://www.getapp.at/software/178395/userbot> |
| en | <https://www.getapp.com/customer-service-support-software/a/userbot/> |
| en-AE | <https://www.getapp.ae/software/178395/userbot> |
| en-AU | <https://www.getapp.com.au/software/178395/userbot> |
| en-CA | <https://www.getapp.ca/software/178395/userbot> |
| en-GB | <https://www.getapp.co.uk/software/178395/userbot> |
| en-IE | <https://www.getapp.ie/software/178395/userbot> |
| en-NZ | <https://www.getapp.co.nz/software/178395/userbot> |
| en-SG | <https://www.getapp.sg/software/178395/userbot> |
| en-ZA | <https://www.getapp.za.com/software/178395/userbot> |
| es | <https://www.getapp.es/software/178395/userbot> |
| es-CL | <https://www.getapp.cl/software/178395/userbot> |
| es-CO | <https://www.getapp.com.co/software/178395/userbot> |
| es-MX | <https://www.getapp.com.mx/software/178395/userbot> |
| fr | <https://www.getapp.fr/software/178395/userbot> |
| fr-BE | <https://fr.getapp.be/software/178395/userbot> |
| fr-CA | <https://fr.getapp.ca/software/178395/userbot> |
| pt | <https://www.getapp.com.br/software/178395/userbot> |
| pt-PT | <https://www.getapp.pt/software/178395/userbot> |

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