About Daxko Operations
Daxko Operations is an online membership management software designed to help non-profit organizations manage corporate membership programs, online registrations, donations, and more. It enables employees to gain access to member information and data across various YMCAs, community centers, and other health and wellness facilities on a unified platform.
Using Daxko Operations’ program module, businesses can add program information including names, dates, descriptions, or categories, create payment schedules, and select multiple billing modes. The application allows administrators to register multiple family members of an applicant, prevent duplicate registrations, and set up a payment plan. Key features of Daxko Operations are wait lists, attendance tracking, push notifications, PCI compliance review, billing, data visualization, reporting, and more.
Daxko Operations offers an API, which lets businesses integrate the system with several third-party platforms such as Alaris, Blackbaud, CampDoc.com, Raptor Technologies, PlayerSpace, and more. Organizations can also use the application to identify donor prospects and monitor the campaign progress in real-time.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Daxko Operations
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Daxko Operations: 39
Alternatives
CommUnity
Communication Centers
ProClass
Xplor Recreation
Reviews
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- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Intuitive and Reliable
Reviewed on 2018-03-07
Excellent reports and functionality
Excellent reports and functionality
Pros
Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.
Cons
the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Overall Review
Reviewed on 2022-10-24
Pros
Operations is very easy to use and understand. It is pretty straight forward and allows for notes and information to be added to each member.
Cons
We should be able to send an email to all the active members in the system through Operations.When doing invoices, we should be able to mark an invoice so it will not be produced each month but leave on the account.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Inflexible Billing Software
Reviewed on 2022-01-23
My organization uses Daxko software for childcare billing, health and wellness gym members, we have...
My organization uses Daxko software for childcare billing, health and wellness gym members, we have Daxko Engage, Mobile, and Operations. It will be my suggestion that when the terms for these contracts end to not renew.
It would be better to have 4 different systems that can talk to one another, than one inflexible bohemeth limiting what we can do.
Pros
There is a pretty in depth help website, customer service is responsive, and the concierge support services are overall very beneficial to learning the system.
Cons
Overall, I find Daxko to be a cumbersome software to learn and onboard new members on our team with, moreover, it is an inflexible system for tagging, organizing, and pulling member data. The software itself does not hold data so it is difficult to look back on metrics a year (or sometimes) a few months later. We have to buy additional software systems to do what Daxko cannot do- which adds to cost. The years long contract agreements, means you have to get used to (and build systems around) something that is just not working well (or pay out the contract- not feasible for a nonprofit)
To get in depth customer support, you have to pay for concierge package with their team (who are very nice and kind people). Nevertheless, we wanted to delete a large batch of inactive club members out of our system, and there was no easy way to do that, we reached out costumer support and they sent us a price estimate of hundreds of dollars.
Unless you have a team committed to never turning over, learning the system in and out, and making airtight systems around it- it would not be my first choice.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
New upgrade not as easy for users.. I hope it was made easier for your programmers at least.
Reviewed on 2022-10-27
Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in...
Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in training new personal. As I have been with this YMCA for over 20 years..and been through a few changesand difference software ,I do like this one best.
Pros
Everything I need to do with an existing member is still there. just takes longer to find
Cons
the software loads more slowly. Still having trouble locating what I want , but I know its there somewhere. Since the upgrade the member photos have gotten smaller and even seem stretched wider.. We do not need a frame around them. We need to see who they are as some teens/guests try to sneak in as existing members. In case of an emergency I will have trouble finding the member on work out floor or class using that tiny photo.( yes I have enlarged my screen)
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect for our members
Reviewed on 2022-10-17
I have worked with multiple YMCA associations. This is my first that has used Daxko and I cannot...
I have worked with multiple YMCA associations. This is my first that has used Daxko and I cannot compare the ease of use, functionality, and overall experience between Daxko and the other systems I have used in the past. Daxko wins by a mile.
Pros
This software system is easy to use, both on the point of sale and administrative side as well as allowing members to access their accounts. Functionality is ideal. Comparatively speaking, it is the #1 software system I've used in this industry.
Cons
I would like to see information capturing when we are registering multiple members in the same program so that we are not having to repeat entering the same information.
Daxko Operations FAQs
Below are some frequently asked questions for Daxko Operations.Q. What type of pricing plans does Daxko Operations offer?
Daxko Operations offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Daxko directly for pricing information.
Q. Who are the typical users of Daxko Operations?
Daxko Operations has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Daxko Operations support?
Daxko Operations supports the following languages:
English
Q. Does Daxko Operations support mobile devices?
Daxko Operations supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Daxko Operations integrate with?
Daxko Operations integrates with the following applications:
Blackbaud CRM, CampDoc
Q. What level of support does Daxko Operations offer?
Daxko Operations offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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