About Daxko Operations

Daxko Operations is an online membership management software designed to help non-profit organizations manage corporate membership programs, online registrations, donations, and more. It enables employees to gain access to member information and data across various YMCAs, community centers, and other health and wellness facilities on a unified platform.

Using Daxko Operations’ program module, businesses can add program information including names, dates, descriptions, or categories, create payment schedules, and select multiple billing modes. The application allows administrators to register multiple family members of an applicant, prevent duplicate registrations, and set up a payment plan. Key features of Daxko Operations are wait lists, attendance tracking, push notifications, PCI compliance review, billing, data visualization, reporting, and more.

Daxko Operations offers an API, which lets businesses integrate the system with several third-party platforms such as Alaris, Blackbaud, CampDoc.com, Raptor Technologies, PlayerSpace, and more. Organizations can also use the application to identify donor prospects and monitor the campaign progress in real-time.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Daxko Operations

  • Daxko Operations' online tools let businesses and recreation centers manage members' registrations, corporate membership plans, and donations from remote locations.

  • Daxko Operations offers flexible billing options, which administrators can utilize to handle custom payment schedules, draft dates, third-party payments, and prorated membership fees.

  • A custom reporting tool allows family centers to visualize trends and gain visibility across operations through custom or predefined reports on membership dashboards.

  • Daxko Operations offers lead management capabilities, which let businesses identify donor prospects and facilitate conversion through real-time campaign monitoring.

  • Administrators can use custom child care programs to provide a personalized experience to families and use a setup wizard to manage waitlist, attendance, rosters, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Daxko Operations: 37

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Application Management
    • Attendance Management
    • Attendance Tracking Software
    • Billing & Invoicing
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Committee Management
    • Data Import/Export
    • Dues Management
    • Electronic Payments
    • Email Marketing Software
    • Enrollments/Onboarding
    • Event Management Software
    • Family Memberships
    • File Sharing Software
    • League/Team Management
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Payment Processing Software
    • Point of Sale (POS)
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • Team Management Software
    • Third-Party Integrations
    • Visitor Management Software
    • Website Management

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    Reviews

    Overall rating

    4.5 /5
    (79)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.5/5

    Already have Daxko Operations?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 79
    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great product

    Reviewed on 2019-10-20

    Overall it is a lot better then the previous program we have used

    Overall it is a lot better then the previous program we have used

    Pros

    I enjoy the versatility of the software. We utilize it for both program registration and our membership department. I use it daily and it helps to streamline the process.

    Cons

    Program creation takes a long time. It doesn’t allow for many short cuts, or deleting of a product once you have created it.

    Sam
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Member Data, Billing, 3rd party Billing, Childcare/camp and program tracking, Fundraising -...

    Reviewed on 2019-09-12

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I...

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I really love is how it imports directly into our Daxko Accounting software.
    It is also very logical and easy to figure out as the Daxko Help Center has a lot of self training so users can learn as much or as little as they want.

    Pros

    Like the Title says, Daxko Operations contains our member data and contact info, does our membership dues and program billing, including corporate and 3rd party billing which you can link to individual members. Tracks our childcare data required for State Licensing, tracks our programs, camps, registrations and payments. We run our Fundraising campaigns out of Daxko Operations as well. My favorite feature is actually the people behind the software - customer service and the engineers as they always help when I need it, they listen to features I need and create them. It's like having our own people but at an affordable monthly rate.

    Cons

    There are a few things that are not linked that I think should be linked. Some of these I've contacted customer service and they made it happen.

    Amy
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Data Nightmare

    Reviewed on 2024-01-05

    Besides a few friendly representatives who are quick to respond, my experience using the product...

    Besides a few friendly representatives who are quick to respond, my experience using the product for historical data that I need for grant reports and our annual report has been truly awful.

    Pros

    - Phone Representatives are friendly and transparent when they do not have answers.

    - They are at least attempting to have an organization specific report.

    Cons

    - Representatives often do not have a way of assisting and cases aren’t resolved

    - “Not for Historical Data”

    - No way to track demographic data for activity check in

    The list goes on, I just don’t have the characters for it.

    Barbara
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Works well

    Reviewed on 2024-03-06

    From the accounting world I came from, we used a business version of Quickbooks. This is way...

    From the accounting world I came from, we used a business version of Quickbooks. This is way different but is very effective.

    Pros

    Has become more user friendly over the last 5 years. System is consistent and reliable, very few outages or lengthy waits for the system to come back up.

    Cons

    Limited edit rights after posting a transaction.

    Response from Daxko

    Hi Barbara - thank you so much for taking the time to leave this feedback! We're glad to hear that you find Daxko improving the user experience since onboarding. I am curious to hear more about what type of items you would be interested in editing after a transaction has been posted. If you don't mind shooting an email to [email protected] with "ATTN Rachel Haney" in the subject line to kickstart that conversation. Thanks!

    Missy
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Overall Review

    Reviewed on 2022-10-24

    Pros

    Operations is very easy to use and understand. It is pretty straight forward and allows for notes and information to be added to each member.

    Cons

    We should be able to send an email to all the active members in the system through Operations.When doing invoices, we should be able to mark an invoice so it will not be produced each month but leave on the account.

    Alternatives Considered

    ChristianSOFT

    Reasons for Choosing Daxko Operations

    It was not longer supported by the national Y.

    Reasons for Switching to Daxko Operations

    User friendliness
    Showing 5 reviews of 79 Read all reviews

    Daxko Operations FAQs

    Below are some frequently asked questions for Daxko Operations.

    Daxko Operations offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Please contact Daxko directly for pricing information.

    Daxko Operations has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Daxko Operations supports the following languages:

    English

    Daxko Operations supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Daxko Operations integrates with the following applications:

    Capacity, Funraise, Listen360, PEX, Perkville, UpBup, Welld

    Daxko Operations offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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