About YourMembership
YourMembership empowers nonprofits, associations, and other member-based organizations to deliver more value to their members while streamlining administrative processes. Built for small to mid-sized organizations, the cloud-based membership management software is a comprehensive solution including: membership management, event management, e-Commerce, payments, email marketing, online community, advanced dashboards, and more!
Key benefits of YourMembership
Grow your membership faster and smarter.
Foster member loyalty with continuous opportunities to network, learn, and share.
Save staff time with streamlined operations.
Simplify and streamline repetitive, day-to-day tasks with automated workflows.
Generate more revenue for your organization.
Diversify your revenue sources with fundraising campaigns, an online store, and easy event registrations.
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Reviews
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2021-08-27
My experience has been great. The product is amazing for my department's needs. I work in the...
My experience has been great. The product is amazing for my department's needs. I work in the database every day and after 5 years, I am still figuring out new ways to better streamline what we do.
Pros
I really appreciate the availability of customizable options to meet ever changing needs of our organization.
Cons
Staff resistance to embrace the change to a new system or to learn the new features that could save them time. Any software issues that are brought up with YM are usually already in the works and they are very receptive to suggestions for future upgrades needed.
Response from Community Brands
Becky, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association and streamlining your processes with YourMembership!
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Big product and big value
Reviewed on 2018-09-21
Yourmembership as a product solves the needs we have as an organization. They have great customer...
Yourmembership as a product solves the needs we have as an organization. They have great customer service and are always willing to go the extra mile to keep valued clients. I look at it as a two way relationship, we are good to YM so they are good to us.
People in leadership, are the kinds of staff members they need to keep around and find a way to clone. We have never had a bad experience that he or others on the YM team couldn't solve.
Pros
It's literally an all in one platform, I can do ANYTHING with Yourmembership for my organization. This kind of robust product doesn't come with a robust price tag it's price fairly and affordably.
Another upside, is we can have a beautifully designed website thats mobile responsive and its all a part of the yourmembership product. This eliminate the need to have to find a contractor to build us a wordpress site.
Cons
There are some things in the backend/product that could still use updating but I know it's something that the YM team has told me they are planning in their roadmaps for the future. (Groups, forums, and blogs)
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Do your homework...YM is not a turnkey solution for all organizations, lousy customer service.
Reviewed on 2017-08-29
Pros
Software has some interesting features, but not all were useful to our organization. Best pro: it's very easy to maintain a decent looking public facing website. Email marketing tools are excellent.
Cons
After the initial six-week set up, we were pretty much left to the wolves. We hired one of their recommended consultants to help us prepare our database for implementation to the system, but our dues schedule was too complex to be completely integrated, so we were forced to maintain two databases (one for membership services and communications, and the other for financials -- not an ideal setup, to say the least, but we were too far in to quit). Due to the difficulty for obtaining quick support solutions, our staff never fully bought in. Dealing with YM's customer support was always was hit or miss -- it really depends on your issue and which YM support member you reach. This isn't easy to control. To obtain support, you must create a ticket, which is prioritized by the company's support team , who then answers in order and/or importance. Answers to questions can take 48 hours, which is frustrating. The upshot for our organization is that we ditched YM after 3 years. On top of all that, the cancellation process was a bit murky as well, and we were even charged several months after we moved on to another AMS. Some of the blame for that was on us, but YM certainly didn't help clear the waters with the cancellation process. Overall, I can not recommend this software provider.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great All-In-One Option
Reviewed on 2019-05-16
We have had a great experience thus far with YM! If we needed help getting something set up or...
We have had a great experience thus far with YM! If we needed help getting something set up or corrected, we are able to contact support and receive almost immediate assistance. The ability to collect membership dues, event registration payments, provide an informative website, manage membership records, etc. all in one place is great and it's easy to use.
Pros
I like that everything we do is in one spot! We are able to manage our website, database and memberships, as well as events all with YM. I also have found it quite user friendly which is nice when I do not have much time to devote to figuring out how it works.
Cons
I wish it were a little easier to see our membership numbers but we have more than one organization represented in our database so I'm not sure if that's possible and I have not had the time to talk through with YM what our possibilities are with finding a solution to something like that.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Comprehensive Solution
Reviewed on 2022-12-12
I'm not quite at the point of moving on, but I'd really like to see them make some enhancements to...
I'm not quite at the point of moving on, but I'd really like to see them make some enhancements to keep customers.
Pros
YourMembership is a comprehensive solution for small to mid-size associations. It handles most functions on its own and plays well with other systems via API.
Cons
Some dislikes include the website (I'm not an html coder; this should be easier); integration with QuickBooks; inability to dedupe or merge nonmember records; too few renewal reminder options; customer service. Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if anything goes to another tier you'll never get it resolved. I've had something with Tier 3 for over 18 months.
YourMembership FAQs
Below are some frequently asked questions for YourMembership.Q. What type of pricing plans does YourMembership offer?
YourMembership offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Please contact for pricing.
Q. Who are the typical users of YourMembership?
YourMembership has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does YourMembership support?
YourMembership supports the following languages:
English
Q. Does YourMembership support mobile devices?
YourMembership supports the following devices:
Q. What other apps does YourMembership integrate with?
We do not have any information about what integrations YourMembership has
Q. What level of support does YourMembership offer?
YourMembership offers the following support options:
Knowledge Base Software, Phone Support, Chat
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