About Xero

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory, purchasing, expenses, bookkeeping and more. Xero is an alternative to QuickBooks. It is a modern, small business accounting software that lives in the cloud. It's accessible from any computer or mobile device, making for a smarter and easier accounting process, with features including cash flow tracking, payment processing, bank reconciliation, expense tracking, inventory management, financial reporting, and more.

The Xero dashboard presents users with a clear and concise overview of their financial situation. It provides small business owners with a greater understanding of their cashflow by highlighting bank balances, outstanding invoices, upcoming bills and expense claims in a visually appealing way. Daily bank and credit card transactions are automatically imported into Xero and matched to their corresponding accounting transaction. Doing bank reconciliation is as easy as confirming the match is corrected and clicking "OK."

Xero integrates with a variety of third-party apps commonly used by small businesses including Stripe, PayPal, Capsule, HubSpot, and more in order to streamline workflows and synchronize data such as sales invoices, client data, cashflow reports, payroll data, and more. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry. Every Xero plan comes with unlimited users, so there's no need to pay for extra licenses. Collaborate with colleagues or invite financial advisors to view data remotely and get valuable real-time advice.

Pricing starting from:

US$12.50/month

  • Free Trial
  • Subscription

Key benefits of Xero

  • Keep accounting data safe and secure.
  • Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
  • Get better visibility on cashflow with real-time data.
  • Reduce the time spent keeping accounts up to date.
  • Software updates are free and available when users log in.
  • Collaborate with the whole team and an accountant. Users decide what each person can see.
  • Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

    Supported Languages

    English

    Pricing starting from:

    US$12.50/month

    • Free Trial
    • Subscription

    Images

    Xero Dashboard
    Xero Payroll
    Xero Reporting
    Xero Invoices
    Xero Assurance Dashboard
    Xero Accounts
    Xero Contacts
    Xero Dashboard
    Xero Mobile
    Xero Profit and Loss Reports
    View 11 more
    Xero video
    Xero video
    Xero screenshot: Xero Dashboard Xero screenshot: Xero Payroll Xero screenshot: Xero Reporting Xero screenshot: Xero Invoices Xero screenshot: Xero Assurance Dashboard Xero screenshot: Xero Accounts Xero screenshot: Xero Contacts Xero screenshot: Xero Dashboard Xero screenshot: Xero Mobile Xero screenshot: Xero Profit and Loss Reports

    Features

    Total features of Xero: 78

    • API
    • Access Control
    • Activity Dashboard
    • Ad hoc Reporting
    • Assignment Management
    • Auto-Matching
    • Automated Scheduling
    • Automatic Backup
    • Balance Sheet
    • Bank Reconciliation
    • Billing & Invoicing
    • Budgeting
    • Business Analysis
    • Cash Flow Management
    • Charting
    • Check Printing
    • Contact History
    • Contact Management
    • Credit Card Processing
    • Currency Conversion
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customizable Branding
    • Customizable Reporting
    • Customizable Templates
    • Data Import
    • Data Import/Export
    • Depreciation Calculation
    • Depreciation Tracking
    • Document Management
    • Document Storage
    • Document Templates
    • Drag & Drop Interface
    • Electronic Payments
    • Email Integration
    • Email Templates
    • Expense Claims
    • Expense Tracking
    • Financial Analysis
    • Financial Management
    • Fixed Asset Management
    • Forecasting
    • General Ledger
    • Goal Setting / Tracking
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Mobile Integration
    • Monitoring
    • Multi-Currency
    • Order Confirmation
    • Order Management
    • Order Tracking
    • Payroll Management
    • Performance Reports
    • Permission Management
    • Physical Asset Tracking
    • Price Management
    • Profit / Loss Statement
    • Progress Tracking
    • Purchase Order Management
    • Quote Management
    • Real Time Data
    • Real Time Reporting
    • Receipt Management
    • Recurring Billing
    • Reimbursement Management
    • Retail Inventory Management
    • Sales Tax Management
    • Sales Tracking
    • Search Functionality
    • Status Tracking
    • Stock Management
    • Template Management
    • Third Party Integration
    • Transaction History

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    Reviews

    Overall rating

    4.3 /5
    (1,928)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    3.9/5

    Already have Xero?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,928
    Kathryn H.
    Overall rating
    • Industry: Arts & Crafts
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Affordable professional level accounting software for small business

    Reviewed on 2019-08-26

    It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I...

    It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension.

    I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions.

    I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows.

    I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

    Pros

    Professional double entry software at a very affordable price
    Accommodates both cash and accrual accounting
    Links to financial institutions to get transactions
    Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts)
    Can match multiple invoices to a single deposit transaction imported from bank
    Can keep using Xero as company grows

    Cons

    Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched
    More difficult to focus on specific expense categories to check transactions
    Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data
    No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

    Judah K.
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Solid platform

    Reviewed on 2020-12-08

    So far, it has been amazing. I have little to no complaints. Everyone that I have moved to Xero...

    So far, it has been amazing. I have little to no complaints. Everyone that I have moved to Xero have told me thank you.

    Pros

    Xero is an accounting software that just works. I have used so many different platforms, and Xero has been the easiest and most reliable software I have found.

    Cons

    1099 reports are too limited. Tracking categories are too limited. Support can phone it in when you first reach out to them, but if you set up a time to chat with someone they are extremely helpful.

    Sibylle P.
    Overall rating
    • Industry: Financial Services
    • Company size: Self Employed
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    My investment in Xero didn't work out

    Reviewed on 2020-11-23

    I became Xero certified in 2016, I was very enthusiastic about the product at the time, and thought...

    I became Xero certified in 2016, I was very enthusiastic about the product at the time, and thought I would be building a practice using it. Unfortunately, the more I used it, the less well it worked for me, due to the reasons given above and more.

    I also find the Xero portal for practitioners unnecessarily complex and difficult to navigate.

    The company was always also assigning new account managers to me. I think I've met four or five in total.

    Xero frequently asked me for feedback and I provided it several times, especially about my discontent with their reconciliation process, which I consider inadequate to my needs as a professional bookkeeper, and which I had seen cause significant problems for business owners trying to maintain their own file. Though I repeated this feedback over the course of several years, it hasn't changed. I realize I'm just one customer, and I don't know if others feel the same way or not. Anyway, in the end, I didn't want to work with this issue anymore.

    Pros

    Transaction processing in the bank feed is, as they claim, very well set up. At the time I started using Xero, the company also seemed to provide some needed competition and an alternative to intuit in the small business accounting software space.

    Cons

    The other accounting software apps I use are QBO and Wave. Both, IMO, are better than Xero.

    Back to the bank feed -- Xero is unable to connect with a number of banks. In addition, the bank feed sometimes drops out transactions with no notice to the file owner or bookkeeper. Thanks to the lack of a reconciliation process tied to hard numbers, inaccuracies can pile up in the registers as a result.

    In addition, overall access to data in the registers is more awkward to accomplish than in either QBO or Wave. Editing transactions is significantly more complex than in QBO. The system of comparison between the "bank statement lines" and the account register was confusing at times. And there are odd glitches in the reporting (cannot recall all the details now, I only have one client left using this app) that I had to watch out for. Xero is a product that has some really amazing capabilities mixed in with real weaknesses.

    Verified Reviewer
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Xero is an awesome bookkeeping solution for small business owners!

    Reviewed on 2020-11-01

    Xero is an awesome bookkeeping and accounting software solution for startups and small business...

    Xero is an awesome bookkeeping and accounting software solution for startups and small business owners. It is indeed a good match for business owners who know nothing about accounting in order to keep their books and to properly manage their finances.

    From my own experience, I found that Xero is very user-friendly and its accounting interface is streamlined, almost seamless, and uncluttered. The Demo Company is very useful as you can manipulate data without worrying about messing up vital information in your practice company.

    Xero’s accounting dashboard shows the snapshot of your business (i.e., bank balances and reconciling items, outstanding invoices, and bills, accounts on the watchlist, etc.) and fully customizable depending on your needs.

    Quickbooks had been the leader of accounting software for small businesses for quite some time but Xero is becoming more popular because of its competitive offering and value proposition. Xero’s starting plan is very affordable and you have the option to add-on some features depending on your need. It also offers a basic inventory and fixed asset management functionality in all of its plans, which is very cool! And the best thing about Xero is the unlimited users allowed to access the financial information.

    Pros

    - Affordable and cost less for startups and small businesses
    - Includes fixed assets and inventory management in all of its plans
    - Very user-friendly especially during migration or conversion of data
    - Allows unlimited users
    - Friendly 24/7 customer support

    Cons

    - Some countries lack a built-in payroll option.
    - Customized reporting options are still limited. I wish Xero can allow you to create your own report.
    - The contact list of customers and suppliers is mixed together and needs to set-up manually to organize.

    Sherm S.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    XERO reconciliation is an issue

    Reviewed on 2020-08-20

    Overall, it's a decent program, with all the bells and whistles you'd expect from a cloud based...

    Overall, it's a decent program, with all the bells and whistles you'd expect from a cloud based accounting program. Unfortunately working without being able to reconcile monthly made life too difficult. And not many accountants work with it, so that made it difficult to have professional eyes on my accounting.

    Pros

    I loved how easy it was to integrate XERO with my bank accounts and Paypal. XERO seamlessly connected and kept my balances up to date. I also liked how easy it was to invoice clients and connect invoices to Paypal or Stripe.

    Cons

    Unfortunately, the reconciliation process in XERO is a no-go for me. Rather than the Quickbooks and standard approach, where you do a monthly reconciliation against a bank statement, XERO had no such function. Once an item was matched up to a bank transaction, it was considered "reconciled." No option to close out a month and double-check transactions. I went back to QBO to get that feature.

    Showing 5 reviews of 1,928 Read all reviews

    Xero FAQs

    Below are some frequently asked questions for Xero.

    Xero offers the following pricing plans:

    • Starting from: US$12.50/month
    • Pricing model: Subscription
    • Free Trial: Available

    Starter: $12.5/month Standard: $25/month Premium: $32.5/month

    Xero offers the following features:

    • Access control
    • Ad hoc reporting
    • Assignment management
    • Auto-matching
    • Automated scheduling
    • Automatic backup
    • Automatic updates
    • Balance sheet
    • Bank reconciliation - auto import & code transactions
    • Billing & invoicing
    • Budgeting
    • Bulk imports
    • Business analysis
    • Business asset tracking
    • Business performance analysis
    • Cash coding
    • Cash flow management
    • Cashflow forecasts
    • Charting
    • Check printing
    • Contact history
    • Contact management
    • Convert from QuickBooks
    • Credit card processing
    • Currency conversion
    • Customer & supplier tracking
    • Customer database
    • Customer history
    • Customizable branding
    • Customizable reporting
    • Customizable templates
    • Dashboard - see bank balances, sales & bills
    • Data import
    • Data import/export
    • Data security
    • Depreciation & disposal
    • Depreciation calculation
    • Depreciation tracking
    • Document approval
    • Document management
    • Document storage
    • Document templates
    • Drag & drop interface
    • Electronic payments
    • Email integration
    • Email templates
    • Expense claims
    • Expense tracking
    • File & transaction storage
    • Files attachments
    • Financial management
    • Financial reporting
    • Fixed asset management
    • Free, unlimited email support
    • General ledger
    • Goal setting / tracking
    • Inter-company funds transfers
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoice processing
    • Invoicing - create and send invoices automatically
    • Keyboard shortcuts
    • Manual journals
    • Mobile apps (iPhone, iPad, Android)
    • Mobile integration
    • Monitoring
    • Multi-currency
    • Order confirmation
    • Order management
    • Order tracking
    • Pay bills
    • PayPal & Stripe payments
    • Payment processing
    • Payroll management
    • Permission management
    • Price management
    • Profit / loss statement
    • Progress tracking
    • Purchase order management
    • Quick & easy 1099s
    • Quote management
    • Real time data
    • Real time reporting
    • Receipt management
    • Receive bills electronically
    • Recurring billing
    • Reimbursement management
    • Repeating journals
    • Retail inventory management
    • Sales & spending monitoring
    • Sales tax management
    • Search functionality
    • Smart lists
    • Status tracking
    • Stock management
    • Template management
    • Third party integration
    • Transaction history
    • Watch list

    Xero has the following typical customers:

    Small Business, Non Profit, Freelancers

    Xero supports the following languages:

    English

    Xero supports the following devices:

    Android, iPhone, iPad

    Xero integrates with the following applications:

    Capsule, Entryless, FIVE CRM, Loc8, Payment Evolution, ProWorkflow, Receipt Bank, TriggerApp, Vend, WORKetc

    Xero offers the following support options:

    Forum, Knowledge Base, Online Support, Video Tutorials

    Related categories

    See all software categories found for Xero.