Woopra Overview
What is Woopra?
Woopra offers a way to better understand your customer's behavior across multiple devices and touch points, including email, live chat and help desk, and on both your website and mobile app. Woopra uses this data to build comprehensive profiles for every user, syncing data from multiple sources, continuously tracking activity on web and mobile, and automatically updating profiles in real-time. The app also creates customer segments that automatically update as user behavior changes. Through the customer profiles and customer segments built by Woopra you can generate data-driven analytics to create funnel reports, retention reports and custom reports. You can also create custom live dashboards based on your core KPIs. Woopra integrates with a large number of 3rd party apps so that you can use the data provided to automate triggered actions in your other app, such as displaying a piece of content or prioritizing a help ticket. the app also sends real-time notifications to your mobile or desktop app when customer's performs important actions.Woopra Overview
Pricing
Pricing options
Small Business:
Monthly Pricing:
Up to 400,000 actions/month: $79.95
Up to 1,250,000 actions/month: $199.95
Up to 2, 500, 000 actions/month: $399.95
4million: $59995
7million: $89995
10million: $1,19995
Yearly Pricing:
Up to 400,000 actions/month: $799.50
Up to 1,250,000 actions/month: $1,999.50
Up to 2, 500, 000 actions/month: $3,999.50
etc.
Enterprise Edition: Contact Sales
Woopra Features
Screenshots
Woopra Reviews
Woopra Reviews
Compare overall rating with alternatives
Compare with alternatives
Woopra to better understand our customers
Pros
Woopra has a large selection of powerful tools. The app is extremely user-friendly and I can navigate their page with ease. It does a fantastic job showing the technology being used by our visitors. I can work with great desire and productivity. I also like that I and all my work with great comfort. Quick integration into our systems was nice too.
Cons
Lack of documentation should be improved. Also for some reports, I had to apply for support. I also would like to have a pop-up chat feature where I could talk to people who are browsing our site.
A really good tool for customer journeys.
Pros
It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.
Cons
Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve.
Can't do work without it.
Pros
I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing.
Cons
Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well.
Very comprehensive high speed website stats
Pros
- Great user tracking functionality including detailed live updates
- Simpler and more intuitive interface than Google Analytics
- Easy to setup and get started
Cons
- Chatting with online users can be cumbersome and hard to manage
- Mobile app could be quicker and have a better UI
A complete tool with strong features and pricing bundles for every need
Pros
Mostly enjoyed the appconnect third-party integration, which enabled me to process information across segments of my choosing, create unique reports and consumer profiles, as well as gather data across different of platforms (such as e-mail, help desk, chat, and so forth). Other great features offered by this tool are the action triggering capabilities, report funneling, and the CRM integrations (I mostly used Marketo, Salesforce, and Zendesk). Data can be analyzed both from web and mobile, so that's another big pro for me.
Cons
The dashboard could have been more intuitive.The real-time analytics information is a great feature, but I was caught wondering at times if things were properly updating or not (no way to tell for sure).
Compare user recommendation rating with alternatives
Compare with alternatives
Woopra Pricing
Woopra Pricing
Small Business:
Monthly Pricing:
Up to 400,000 actions/month: $79.95
Up to 1,250,000 actions/month: $199.95
Up to 2, 500, 000 actions/month: $399.95
4million: $59995
7million: $89995
10million: $1,19995
Yearly Pricing:
Up to 400,000 actions/month: $799.50
Up to 1,250,000 actions/month: $1,999.50
Up to 2, 500, 000 actions/month: $3,999.50
etc.
Enterprise Edition: Contact Sales
Small Business:
Monthly Pricing:
Up to 400,000 actions/month: $79.95
Up to 1,250,000 actions/month: $199.95
Up to 2, 500, 000 actions/month: $399.95
4million: $59995
7million: $89995
10million: $1,19995
Yearly Pricing:
Up to 400,000 actions/month: $799.50
Up to 1,250,000 actions/month: $1,999.50
Up to 2, 500, 000 actions/month: $3,999.50
etc.
Enterprise Edition: Contact Sales
Compare value for money rating with alternatives
Compare with alternatives
Woopra Features
Woopra Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for Woopra
Additional information for Woopra
Key features of Woopra
- 3rd party app integrations through AppConnect
- Build customer segments
- Create custom reports
- Customer profiles
- Data from email, help desk and live chat
- Deliver triggered actions
- Funnel reports
- Integrations with Zendesk, Marketo, Salesforce and many more
- Live KPI dashboards
- Real-time analytics and data
- Real-time notifications
- Scheduled tasks
- Track all customer activity
- Track new and unidentified web & mobile users
- Trigger JavaScript or Webhooks actions
- User retention reports
- Website and mobile app data
- automatic real-time segment updating
Benefits
Woopra FAQs
Woopra FAQs
Below are some frequently asked questions for Woopra.
Q. What type of pricing plans does Woopra offer?
Woopra offers the following pricing plans:
Starting from: $80.00/month
Pricing model: Subscription
Free Trial: Available
Small Business: Monthly Pricing: Up to 400,000 actions/month: $79.95 Up to 1,250,000 actions/month: $199.95 Up to 2, 500, 000 actions/month: $399.95 4million: $59995 7million: $89995 10million: $1,19995 Yearly Pricing: Up to 400,000 actions/month: $799.50 Up to 1,250,000 actions/month: $1,999.50 Up to 2, 500, 000 actions/month: $3,999.50 etc. Enterprise Edition: Contact Sales
Q. What are the main features of Woopra?
Woopra offers the following features:
- 3rd party app integrations through AppConnect
- Build customer segments
- Create custom reports
- Customer profiles
- Data from email, help desk and live chat
- Deliver triggered actions
- Funnel reports
- Integrations with Zendesk, Marketo, Salesforce and many more
- Live KPI dashboards
- Real-time analytics and data
- Real-time notifications
- Scheduled tasks
- Track all customer activity
- Track new and unidentified web & mobile users
- Trigger JavaScript or Webhooks actions
- User retention reports
- Website and mobile app data
- automatic real-time segment updating
Q. Who are the typical users of Woopra?
Woopra has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Woopra support?
Woopra supports the following languages:
English
Q. What type of pricing plans does Woopra offer?
Woopra has the following pricing plans:
Subscription
Q. Does Woopra support mobile devices?
Woopra supports the following devices:
iPhone, iPad
Q. What other apps does Woopra integrate with?
Woopra integrates with the following applications:
CA Flowdock, Freshdesk, HipChat, LiveChat, Optimizely, Pipedrive, Ringostat, Stripe, Zendesk, Zoho SalesIQ
Q. What level of support does Woopra offer?
Woopra offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
