About Adracare

Adracare is a virtual practice management software designed to help healthcare professionals connect with patients through video conferences, share documents and medical reports, and generate electronic prescriptions. The application enables patients to search for medical specialists, book online consultation sessions, and receive automated reminders for upcoming appointments.

Medical practitioners can utilize the in-session charting module to create notes during an ongoing session and store them in the corresponding patient’s chart. It also lets employees create cumulative patient profiles (CPP) to capture and store information related to a patient’s vital signs, medication history, risk factors, allergies, immunizations, and other details. Professionals can use the form builder to generate custom forms and questionnaires to record patients’ experience. Adracare also provides a patient portal, which allows patients to view and update their health information in real-time.

Adracare facilitates integration with various third-party electronic medical records (EMR) applications including OSCAR McMaster, KAI Innovations, Juno EMR, ClinicAid, SRFax, and more. Other features include appointment scheduling, prescription scripting, screen sharing, HIPAA compliance review, document management, medical charting, reporting, and more.

Devices

Business size

S M L

Images

Adracare patient list
Adracare appointment details
Adracare call options
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Adracare video
Adracare screenshot: Adracare patient list Adracare screenshot: Adracare appointment details Adracare screenshot: Adracare call options

Features

Total features of Adracare: 51

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Calendar Management
  • Charting
  • Confirmation/Reminders
  • Customizable Forms
  • Customizable Templates
  • Desktop Virtualization
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Management
  • File Sharing Software
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Medical Billing Software
  • Multi-Physician
  • Multi-Provider Practice
  • Multimedia Support
  • One-to-One Messaging
  • Online Forms
  • Patient Intake
  • Patient Portal Software
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing Software
  • Practice Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled / Automated Reports
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing Software
  • Virtual Waiting Room

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TheraNest

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Reviews

Overall rating

4.6 /5
(13)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support Software
4.9/5

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Showing 5 reviews of 13
David P.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Simple and Easy to Use

Reviewed on 2020-06-29

Very good experience in these very challenging times of a pandemic. It may take some of my clients...

Very good experience in these very challenging times of a pandemic. It may take some of my clients a bit of time before they will be comfortable to come back and meet face-to-face and I will continue to use the application once I go back into my office.

Pros

This is a very easy and simple system to use. My clients find it very easy to use as well, a couple of clicks and we are connected - Wonderful.

Customer Service is very responsive, friendly and helpful. A very pleasurable experience.

Much better system then some of the other free options currently in the market place.

Cons

There are no complaints very satisfied.

Response from Adracare

Hi David,

Thank you for taking the time to share your feedback with us.

We're so happy to hear that you and your clients find our software easy to use and that connecting has been simple!

Glad that our software has been able to support your business needs throughout these challenging times with COVID-19.

Thanks again for your review, David!

-The Adracare Team

Carolynn C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The development team has been extremely responsive to my needs.

Reviewed on 2020-12-22

I haven't been able to see psychotherapy clients face to face since the March pandemic lock down. ...

I haven't been able to see psychotherapy clients face to face since the March pandemic lock down. Adopting this platform saved my business and permitted me to continue supporting clients. It even facilitated my working with some new clients from beyond a reasonable travel distance, clients whom I never would have had access to in the past.

I had a step learning curve. For example, at the start I didn't even know where my task manager was or how to select my microphone via the control panel. The help desk was always available and helpers courteous despite my obvious technical naivete. They never lost patience with me.

Pros

Confidentiality is essential in my line of work. Adracare is PHIPA compliant. All data is stored in Canada. It permits use of a not for profit browser, Firefox, that doesn't track me or my clients' activity.

I am so appreciative to have had a responsive audience to my suggestions for what would make the product more user friendly and helpful. Every time I have had a question or problem, it has been resolved. I mean not just a being shuffled off to the FAQ, but an engaged response!

Cons

There has been steady improvement in the product since March 2020. Due to volume of "traffic" online, there were inevitable screen and audio freezes when whole families were home, some watching videos, some trying to do online school work, another adult working from home, and someone with me in a therapy session. These freezes are now much less frequent. Connections when a client is using their cellphone are still less reliable than when a laptop or tablet is used.

Response from Adracare

Hi Carolyn,

Thank you for your review!

We're glad to hear that the use of Adracare has allowed you the opportunity to continue providing care to your patients throughout this challenging time.

We genuinely appreciate your feedback as it allows us to make product improvements. As always, if there is anything you need, don't hesitate to reach out!

-The Adracare Team

Ruwa S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ADRACARE

Reviewed on 2020-09-28

Overall, I am pleased with Adracare and feel that I'm getting good value.

Overall, I am pleased with Adracare and feel that I'm getting good value.

Pros

I use Adracare to provide secure video sessions to my clients, I do not use the record keeping functions. I like that Adrdacare fully complies with privacy legislation in Canada. I also find their customer service exceptionally friendly, responsive, and helpful.

Cons

I would like it if I could enter recurring appointments into the calendar without having to enter them manually each week.

Response from Adracare

Hi Ruwa,

Thank you for taking the time to share your feedback. We appreciate it!

Great to hear that you're using Adracare to provide your clients with a secure video session.

While we don't offer reoccurring appointments each week, we think it's a fantastic product feature and will be sharing it with the rest of the team.

Thanks again for your feedback, Ruwa!

-The Adracare Team

Divin K.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great option for seeing patients during COVID-19

Reviewed on 2020-09-22

Overall, Adracare has been amazing at helping our office get set up to host virtual appointments....

Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team.

Pros

Adracare has an extremely user-friendly and intuitive interface on both the admin- and patient-facing sides. The calendar booking function makes it easy for patients to view available appointments and book to their convenience. Communication between the platform and patient (to access video call) is easy and clear. On the admin side, managing patient information is easy and secure. I cannot stress how amazing the customer service is! The team is always willing to answer my questions, hop on a call, and listen to feedback on other features we would like. The customer team makes sure you are 100% comfortable using the platform through an initial training and touch points.

Cons

There is limited functionality with note-taking features. It would be great if standardized note forms can be easily imported. It would also be nice if the platform was able to be more customized for different health care industries (i.e. dentistry, physio) rather than generic. I wish there was a function to auto-send follow-up emails with feedback collection/insurance claim forms. A payment at the time of booking feature would be great as well, though I have heard this is currently in the works.

Response from Adracare

Hi Divin,

Thanks for taking the time to share your review with us. Your feedback is much appreciated! We're happy to hear that you're finding our software simple, easy to use, and convenient when booking appointments with your patients.

We are always looking for ways to improve our product to better meet the needs of our clients. Your feedback in regards to our note-taking features, alongside with auto-send follow up emails, will be shared with our team internally. To acknowledge your last point regarding patient payment, we're working hard to add this much-needed feature to our platform in the next couple of weeks!

As always, please reach out to us with feedback, questions, or concerns, and our support team will be more than happy to assist you!

Thanks again for providing your feedback.

-The Adracare Team

Louise M.
Overall rating
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Glitchy

Reviewed on 2020-09-22

Acceptable, would likely use a different platform if one could be found that meets confidentiality...

Acceptable, would likely use a different platform if one could be found that meets confidentiality requirements.

Pros

I like the calendar and ease of setting up appointments

Cons

Glitchy, often have connection and audio issues, we've been unable to determine if it is user or system caused.

Response from Adracare

Hi Louise,

Thanks for taking the time to share your feedback with us. We're glad to hear that you're enjoying the calendar feature and that setting up appointments is easy!

We can imagine how frustrating a glitchy session would be, and we're sorry to hear that this has been your experience. Have you or your patients tried a connectivity check prior to starting your video session? By doing so, you can check to see your connection strength and audio.

If you have done this already, our support team is happy to help troubleshoot and can be reached at [email protected]

Thanks again for your feedback, Louise!

-The Adracare Team

Showing 5 reviews of 13 Read all reviews

Adracare FAQs

Below are some frequently asked questions for Adracare.

Adracare offers the following pricing plans:

  • Starting from: US$14.99/month
  • Pricing model: Subscription
  • Free Trial: Available

Adracare offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users. Basic - $9.99 USD/month/user Premium - $29.99 USD/month/user Enterprise - Please contact Adracare directly for pricing information.

We do not have any information about Adracare features

Adracare has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Adracare supports

Adracare supports the following devices:

Android (Mobile), iPhone (Mobile)

Adracare integrates with the following applications:

Clinicaid, Juno EMR, Microsoft Power BI

Adracare offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Adracare.