Adracare

Virtual practice management & telemedicine tool for clinics

4.6 /5 (12 reviews) Write a Review!

Adracare Overview

What is Adracare?

Adracare is a virtual practice management software designed to help healthcare professionals connect with patients through video conferences, share documents and medical reports, and generate electronic prescriptions. The application enables patients to search for medical specialists, book online consultation sessions, and receive automated reminders for upcoming appointments.

Medical practitioners can utilize the in-session charting module to create notes during an ongoing session and store them in the corresponding patient’s chart. It also lets employees create cumulative patient profiles (CPP) to capture and store information related to a patient’s vital signs, medication history, risk factors, allergies, immunizations, and other details. Professionals can use the form builder to generate custom forms and questionnaires to record patients’ experience. Adracare also provides a patient portal, which allows patients to view and update their health information in real-time.

Adracare facilitates integration with various third-party electronic medical records (EMR) applications including OSCAR McMaster, KAI Innovations, Juno EMR, ClinicAid, SRFax, and more. Other features include appointment scheduling, prescription scripting, screen sharing, HIPAA compliance review, document management, medical charting, reporting, and more.

Adracare Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Adracare offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users.
Basic - $9.99 USD/month/user
Premium - $29.99 USD/month/user
Enterprise - Please contact Adracare directly for pricing information.


Adracare Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Adracare patient list
Adracare appointment details
Adracare call options
Adracare video Adracare screenshot: Adracare patient list Adracare screenshot: Adracare appointment details Adracare screenshot: Adracare call options

Adracare Reviews

Adracare Reviews

Overall rating
4.6
/
5
Excellent
8

Very good
3

Average
1

Poor
0

Terrible
0

Value for Money
4.3
Features
4.3
Ease of Use
4.3
Customer Support
4.9
92% recommended this app
Verified Reviewer

I have been delighted by how responsive Adracare is to adaptations suggested by its users.

Adracare saved my business during the pandemic period during which we are not permitted to meet with clients face-t0-face.


Divin K.

Great option for seeing patients during COVID-19

Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team.


Ruwa S.

ADRACARE

Overall, I am pleased with Adracare and feel that I'm getting good value.


David P.

Simple and Easy to Use

Very good experience in these very challenging times of a pandemic. It may take some of my clients a bit of time before they will be comfortable to come back and meet face-to-face and I will continue to use the application once I go back into my office.


Louise M.

Glitchy

Acceptable, would likely use a different platform if one could be found that meets confidentiality requirements.


Verified Reviewer
Industry: Health, Wellness & Fitness
Company size: Self Employed

I have been delighted by how responsive Adracare is to adaptations suggested by its users.

Used Daily for Free Trial
Reviewed on 4/18/2020
Review Source: Capterra

Adracare saved my business during the pandemic period during which we are not permitted to meet with clients face-t0-face.

Pros

There is no software for clients to download.

Cons

The complete user manual was not available when I joined. There is no feature supporting group chat with colleagues. However, I hear it is coming very soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Divin K.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Great option for seeing patients during COVID-19

Used Daily for 1-5 months
Reviewed on 9/22/2020
Review Source: Capterra

Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team.

Pros

Adracare has an extremely user-friendly and intuitive interface on both the admin- and patient-facing sides. The calendar booking function makes it easy for patients to view available appointments and book to their convenience. Communication between the platform and patient (to access video call) is easy and clear. On the admin side, managing patient information is easy and secure. I cannot stress how amazing the customer service is! The team is always willing to answer my questions, hop on a call, and listen to feedback on other features we would like. The customer team makes sure you are 100% comfortable using the platform through an initial training and touch points.

Cons

There is limited functionality with note-taking features. It would be great if standardized note forms can be easily imported. It would also be nice if the platform was able to be more customized for different health care industries (i.e. dentistry, physio) rather than generic. I wish there was a function to auto-send follow-up emails with feedback collection/insurance claim forms. A payment at the time of booking feature would be great as well, though I have heard this is currently in the works.

Response from Adracare

Hi Divin,

Thanks for taking the time to share your review with us. Your feedback is much appreciated! We're happy to hear that you're finding our software simple, easy to use, and convenient when booking appointments with your patients.

We are always looking for ways to improve our product to better meet the needs of our clients. Your feedback in regards to our note-taking features, alongside with auto-send follow up emails, will be shared with our team internally. To acknowledge your last point regarding patient payment, we're working hard to add this much-needed feature to our platform in the next couple of weeks!

As always, please reach out to us with feedback, questions, or concerns, and our support team will be more than happy to assist you!

Thanks again for providing your feedback.

-The Adracare Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ruwa S.
Industry: Health, Wellness & Fitness
Company size: Self Employed

ADRACARE

Used Daily for 6-12 months
Reviewed on 9/28/2020
Review Source: Capterra

Overall, I am pleased with Adracare and feel that I'm getting good value.

Pros

I use Adracare to provide secure video sessions to my clients, I do not use the record keeping functions. I like that Adrdacare fully complies with privacy legislation in Canada. I also find their customer service exceptionally friendly, responsive, and helpful.

Cons

I would like it if I could enter recurring appointments into the calendar without having to enter them manually each week.

Response from Adracare

Hi Ruwa,

Thank you for taking the time to share your feedback. We appreciate it!

Great to hear that you're using Adracare to provide your clients with a secure video session.

While we don't offer reoccurring appointments each week, we think it's a fantastic product feature and will be sharing it with the rest of the team.

Thanks again for your feedback, Ruwa!

-The Adracare Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David P.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Simple and Easy to Use

Used Weekly for Free Trial
Reviewed on 6/29/2020
Review Source: Capterra

Very good experience in these very challenging times of a pandemic. It may take some of my clients a bit of time before they will be comfortable to come back and meet face-to-face and I will continue to use the application once I go back into my office.

Pros

This is a very easy and simple system to use. My clients find it very easy to use as well, a couple of clicks and we are connected - Wonderful.

Customer Service is very responsive, friendly and helpful. A very pleasurable experience.

Much better system then some of the other free options currently in the market place.

Cons

There are no complaints very satisfied.

Response from Adracare

Hi David,

Thank you for taking the time to share your feedback with us.

We're so happy to hear that you and your clients find our software easy to use and that connecting has been simple!

Glad that our software has been able to support your business needs throughout these challenging times with COVID-19.

Thanks again for your review, David!

-The Adracare Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Louise M.
Industry: Mental Health Care
Company size: 2-10 Employees

Glitchy

Used Daily for 6-12 months
Reviewed on 9/22/2020
Review Source: Capterra

Acceptable, would likely use a different platform if one could be found that meets confidentiality requirements.

Pros

I like the calendar and ease of setting up appointments

Cons

Glitchy, often have connection and audio issues, we've been unable to determine if it is user or system caused.

Response from Adracare

Hi Louise,

Thanks for taking the time to share your feedback with us. We're glad to hear that you're enjoying the calendar feature and that setting up appointments is easy!

We can imagine how frustrating a glitchy session would be, and we're sorry to hear that this has been your experience. Have you or your patients tried a connectivity check prior to starting your video session? By doing so, you can check to see your connection strength and audio.

If you have done this already, our support team is happy to help troubleshoot and can be reached at [email protected]

Thanks again for your feedback, Louise!

-The Adracare Team

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

User recommendation
8.5/10
Based on 12 user ratings
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Adracare Pricing

Adracare Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Adracare offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users.
Basic - $9.99 USD/month/user
Premium - $29.99 USD/month/user
Enterprise - Please contact Adracare directly for pricing information.

Adracare offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users.
Basic - $9.99 USD/month/user
Premium - $29.99 USD/month/user
Enterprise - Please contact Adracare directly for pricing information.

Value for Money
4.3/5
Based on 12 user ratings
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Adracare Features

Adracare Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4.3/5
Based on 12 user ratings
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Categories

Additional information for Adracare

Additional information for Adracare

Key features of Adracare

  • Self Service Portal
  • Surveys & Feedback
  • Video Conferencing

Adracare FAQs

Adracare FAQs

Below are some frequently asked questions for Adracare.

Q. What type of pricing plans does Adracare offer?

Adracare offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Adracare offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of users. Basic - $9.99 USD/month/user Premium - $29.99 USD/month/user Enterprise - Please contact Adracare directly for pricing information.

Q. What are the main features of Adracare?

Adracare offers the following features:

  • Self Service Portal
  • Surveys & Feedback
  • Video Conferencing

Q. Who are the typical users of Adracare?

Adracare has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Adracare support?

Adracare supports the following languages:

English

Q. What type of pricing plans does Adracare offer?

Adracare has the following pricing plans:

Subscription

Q. Does Adracare support mobile devices?

Adracare supports the following devices:

Android, iPhone

Q. What other apps does Adracare integrate with?

Adracare integrates with the following applications:

ClinicAid, Juno EMR, Microsoft Power BI

Q. What level of support does Adracare offer?

Adracare offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials