Twitter

A real-time, cross-network, social media messaging service

4.4 /5 (259 reviews) Write a Review!

Twitter Overview

What is Twitter?

Twitter is a real-time, on-the-go, short messaging service. Twitter is a cross-sector, cross-network application used by individuals, global enterprises and governments alike. With the Twitter app - supported by most online devices - the account holder can "tweet" in real-time from anywhere.

Increase the reach of your PR initiatives with access to a network of over 200 million active users.

Twitter Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Free


Twitter Features

Devices
Business size
S M L
Markets
Australia, Brazil, Canada, China, Germany and 5 others, India, Japan, Mexico, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Screenshots

Twitter screenshot: Tweet in real-time to your followers
Twitter screenshot: Tweet in real-time to your followers Twitter screenshot: Twitter mobile app Twitter screenshot: Twitterfeed on Twitter

Twitter Reviews

Twitter Reviews

Overall rating
4.4
/
5
Excellent
145

Very good
83

Average
25

Poor
5

Terrible
1

Value for Money
4.7
Features
4.2
Ease of Use
4.5
Customer Support
4
88% recommended this app
Alisha S.

Twitter and my Art Brand


Nathan S.

Twitter - The pros and cons of the better social network


Verified Reviewer

Best place to engage on any kind of topic

Overall, Twitter is a great Social Network which allows to engage on many different topics but the increase of fake accounts has decreased the quality of the conversations and discussions happening on the social network.


Verified Reviewer

Not for me

I don't prefer it. It really isn't necessary to have Twitter to be a relevant online brand. There are enough alternatives to where you can skip this one and still be just fine as a social media presence.


Mark alfred G.

Best tool for customer service.

Been very happy with Twitter as it helps us engage with our customers better and faster.


Alisha S.
Industry: Internet
Company size: 51-200 Employees

Twitter and my Art Brand

Used Daily for 2+ years
Reviewed on 7/2/2018
Review Source: GetApp

Pros

Not many people don't know what twitter is, it is probably one of the most recognizable social media platforms out there. I started using it for the purpose of advertising my art brand and it probably is the easiest, especially for beginners. It is very straight forward and forces you to keep your words under a certain count which helps with those of use that can be kinda longwinded...cough...cough. They integrate with just about everything and offer a really cool app called TweetDeck that can really help with organizing branded tweets, or any tweet, that you would want to save as a collection.

Cons

The double edge sword of only having a certain word count is sometimes even the leanest ads don't make the cut and you really have to balance between the keywords and the ad itself which can be annoying when you have already spent so much time to make a short ad to begin with only to learn that it still is not short enough. Also, the chances of a tweet being seen, with so many people tweeting their thoughts constantly, is not always high and you have to be kinda aggressive with tweeting without being overbearing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nathan S.

Twitter - The pros and cons of the better social network

Used Daily for 2+ years
Reviewed on 10/15/2018
Review Source: GetApp

Pros

In a world dominated by Facebook owned properties, it is great to have a platform like Twitter. As a social network/social media app, there are many things that stand out about Twitter, here is my list of pros, I will have to compare it to the biggest social network:

1) Interesting learning curve - if you come from other social media platforms, Twitter may seem confusing at first but once you learn how to use it, you discover that it actually makes sense. The learning curve is difficult at first, but once you learn to use 280 characters, it will revolutionize how you use other platforms. That alone is worth trying it out.
2) Twitter's advertising platform is easier to use than Facebook. Its easy and intuitive to set up ads based on Tweets that are popular (which is the holy grail to social media advertising), budgeting and targeting is fairly easy too.
3) The real time nature of Twitter is better than the algorithms used by other platforms, this makes it ideal to follow news, events and information in real time and also for businesses to share information with their customer base.

Cons

There are only a few cons to Twitter at the moment

1) Editing Posts/Tweets the inability to edit tweets or posts after you have posted them is a huge con especially if you are a business or use it for PR.
2) Mobile support - Twitter's own apps do not have great mobile versions. Aside from Tweetdeck, there are very few alternatives to the main Twitter app that are worth using. With the limitation of the API, you are left with very few choices for mobile apps.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 51-200 Employees

Best place to engage on any kind of topic

Used Daily for 2+ years
Reviewed on 6/10/2020
Review Source: GetApp

Overall, Twitter is a great Social Network which allows to engage on many different topics but the increase of fake accounts has decreased the quality of the conversations and discussions happening on the social network.

Pros

Twitter is a simple but great social network. It has evolved over the years without losing it's main value.

It's great to share opinions regarding topics as well as to grow your professional profile and spread your views on the different matters.

Cons

Sometimes it's a bit chaotic. Too many people talking about too many topics. The main issue is the rise of the bot accounts. This is areal issue as it lowers down the quality of the social network as well as the quality of the discussions happening on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Not for me

Used Other for 2+ years
Reviewed on 11/5/2019
Review Source: GetApp

I don't prefer it. It really isn't necessary to have Twitter to be a relevant online brand. There are enough alternatives to where you can skip this one and still be just fine as a social media presence.

Pros

I like the ability to connect with others, promote events and activities, provide links to external sites (this is useful for fundraising organizations or if you want to direct people to your website/blog/news page). I like that in the past couple of years they gave users more control over blocking and reporting inappropriate behavior on the platform.

Cons

The users. There are a lot of "bots" on Twitter (not real people, computers designed to harass, troll, and tweet out the garbage) that add negativity and distract from connecting with real users. I also hate the online troll community that seems to get its kicks from bashing/hating on others, and users that use the software to spread hate, fear, anger, and overall toxicity. Unfortunately, the platform has not done a great job of ensuring that online harassment is controlled under the guise of free speech.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Mark alfred G.
Industry: Public Relations & Communications
Company size: Self Employed

Best tool for customer service.

Used Daily for 2+ years
Reviewed on 5/9/2020
Review Source: GetApp

Been very happy with Twitter as it helps us engage with our customers better and faster.

Pros

As a marcom professional, Twitter has been our most important tool in customer service. This is where engage with our customers for their complaints, questions about our services, or suggestions. Twitter allows us to respond to concerns and comments in a timely and considerate way.

Cons

It's a very busy platform and chances of your tweet being unnoticed is very high. That's why we limit engagement on this platform and make sure that we mainly use it for customer support.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8.4/10
Based on 259 user ratings
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Twitter Pricing

Twitter Pricing

Starting from
N/A
Free Trial
Value for money

Free

Free

Value for Money
4.7/5
Based on 259 user ratings
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Twitter Features

Twitter Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Custom Forms
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Third Party Integration
Website Management
eCommerce Management
Features
4.2/5
Based on 259 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Twitter

Additional information for Twitter

Key features of Twitter

  • Blog & other content promotion
  • Boost website SEO
  • Brand loyalty development
  • Customer communication
  • Over 200 million active users
  • Real-time competitive intelligence
  • Track competitors

Benefits

  • Communicate directly with your customers and receive instant feedback about your services and products.

  • Keep up with the latest trends and technologies in your industry and track competitors by following them on Twitter. Gather real-time competitive intelligence.

  • Gain direct access to high profile organizations and individuals.

  • Monitor your brand reputation, increase brand awareness and generate brand loyalty.

  • Promote your blog content, articles, presentations, videos, etc. for free.

  • Drive website traffic and search engine optimization (SEO).

  • Twitter FAQs

    Twitter FAQs

    Below are some frequently asked questions for Twitter.

    Q. What type of pricing plans does Twitter offer?

    Twitter offers the following pricing plans:

    Free Trial: Not Available

    Free

    Q. What are the main features of Twitter?

    Twitter offers the following features:

    • Blog & other content promotion
    • Boost website SEO
    • Brand loyalty development
    • Customer communication
    • Over 200 million active users
    • Real-time competitive intelligence
    • Track competitors

    Q. Who are the typical users of Twitter?

    Twitter has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Twitter support?

    Twitter supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

    Q. What type of pricing plans does Twitter offer?

    We do not have any information about what Twitter pricing plans

    Q. Does Twitter support mobile devices?

    Twitter supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Twitter integrate with?

    Twitter integrates with the following applications:

    ClickMeeting, Firefish, Jimdo, Pivotal Tracker, Raven, Simple Sales Tracking, Sprout Social, SurveyGizmo, Topi, eStreamDesk Helpdesk

    Q. What level of support does Twitter offer?

    We do not have any information about what support options Twitter has