--- description: Detailed reviews on ScriptRunner for Jira based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ScriptRunner for Jira with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ScriptRunner for Jira Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [ScriptRunner for Jira](/software/147275/scriptrunner-for-jira) # ScriptRunner for Jira Canonical: https://www.getapp.ca/software/147275/scriptrunner-for-jira > ScriptRunner for Jira is an issue tracking software that helps businesses customize workflows, conduct JQL based search, schedule alerts for recurring tasks and more. Supervisors can create issues on project creation, set-up issue transition rules, add comments, and set priorities. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ARUK Global Ltd - **Location**: London, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ScriptRunner for Jira is available across nine pricing plans, outlined below. It also offers a free trial. 10 users: $10 (perpetual licence) 20 users: $25 (perpetual licence) 50 users: $100 (perpetual licence) 250 users: $750 (perpetual licence) 500 users: $1,250 (perpetual licence) 2000 users: $3,300 (perpetual licence) 10,000 users: $9,500 (perpetual licence) 10,000 + users: $14,000 (perpetual licence) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more ## Features - API - Access Controls/Permissions - Agile Methodologies - Alerts/Escalation - Assignment Management - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customizable Fields - Customizable Forms - Issue Auditing - Issue Management - Issue Scheduling - Issue Tracking Software - Prioritization - Project Management Software - Projections - Reporting & Statistics - Role-Based Permissions - Task Management Software ## Integrations (5 total) - Jira - Salesforce Platform - Trello - Twitter/X - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software) - [Agile Project Management Software](https://www.getapp.ca/directory/596/agile-project-management/software) ## Alternatives 1. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) 2. [Zoho Projects](https://www.getapp.ca/software/9910/zoho-projects) — 4.5/5 (856 reviews) 3. [Jira](https://www.getapp.ca/software/9953/jira) — 4.4/5 (15312 reviews) 4. [GitHub](https://www.getapp.ca/software/90537/github) — 4.8/5 (6155 reviews) 5. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) ## Reviews ### "Must have plugin for your Jira instance" — 5.0/5 > **Verified Reviewer** | *November 10, 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Workflow automation, automates notification, custom endpoints, custom fields. > > **Cons**: External database connectivity is missing, upgrades sometimes breaks scripts probably needs to be tested for backward compatibility, a bit expensive plugin as compared to others > > ScriptRunner is a must have plugin for any Jira instance you create since it helps to automate so many functionalities in Jira workflows. ----- ### "Powerful tool" — 5.0/5 > **Inayat** | *August 4, 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Scriptrunner is great for extending Jira functionality. We mostly create behaviors and scripted fields to enhance the user experience and collect data points. Also, the packaged JQL functions are very powerful when querying Jira. > > **Cons**: Online documentation seems outdated sometimes, especially with scriptrunner knowledge base being separated from Adaptavist knowledge base. Community forums help out. > > It's been very helpful, and users are impressed by the features it delivers. ----- ### "Great for custom fields for Jira" — 5.0/5 > **David** | *February 26, 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: This is great for making custom fields in Jira, among other things, and the documentation is very good. > > **Cons**: The integration with Jira is fine and I don't see how it could be improved, other than perhaps by field ID value suggestions with descriptions of said fields. If you like Groovy, you'll like this. ----- ### "Great tool for Enhance issues search" — 5.0/5 > **Verified Reviewer** | *June 3, 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: There are many functions available in the JQL search. This helps us to filter the tasks much better way. The best part is the script updates the filter after a given time. > > **Cons**: The Enhance search filter query can't be shared to people. The resulting filter that is generated by the ScriptRunner can only be shared. Hence, a person who wrote the advanced JQL search query can only edit it. > > It is a great tool and a must have to increase productivity, communicating the outcomes in efficient way. ## Links - [View on GetApp](https://www.getapp.ca/software/147275/scriptrunner-for-jira) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data