SPS Commerce Fulfillment Overview

What is SPS Commerce Fulfillment?

With SPS Commerce Fulfillment, you'll have an entire team of trusted advisors ready to help you gain more from your EDI and achieve 100% compliance and ongoing success with your retailer, grocer and distributor trading partners. Our full-service solution is fast, reliable and scalable and can handle your most complex fulfillment requirements for any trading partner, across any channel, including stores, e-commerce and marketplaces.

SPS Commerce Fulfillment Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact SPS Commerce for detailed pricing information.


SPS Commerce Fulfillment Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, Germany, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, French, Spanish

Media

Manage all transactions with any retailer, brand, carrier, grocer, or distributor within a single solution
One-time testing processes help ensure companies are fully prepared to exchange data with retail partners
The 1screen feature blends all critical data, allowing for a broader, more comprehensive view of retail performance across products and categories
Source for retailers by filtering by categories, fulfillment model, location or technical capabilities, and search and browse by company or item
Learn about a potential partner by reviewing their company profile, and see capabilities, geographic markets, company stats or an item catalog
Visit the campaign dashboard at any time to see the status of sourcing programs and track progress
Quickly review the testing status for all retail partners
Identify and correct errors for EDI testing and certification
Confirm EDI compliance to ensure that all retail customers' compliance requirements are met
SPS Commerce Fulfillment video SPS Commerce Fulfillment video SPS Commerce Fulfillment video SPS Commerce Fulfillment video SPS Commerce Fulfillment screenshot: Manage all transactions with any retailer, brand, carrier, grocer, or distributor within a single solution SPS Commerce Fulfillment screenshot: One-time testing processes help ensure companies are fully prepared to exchange data with retail partners SPS Commerce Fulfillment screenshot: The 1screen feature blends all critical data, allowing for a broader, more comprehensive view of retail performance across products and categories SPS Commerce Fulfillment screenshot: Source for retailers by filtering by categories, fulfillment model, location or technical capabilities, and search and browse by company or item SPS Commerce Fulfillment screenshot: Learn about a potential partner by reviewing their company profile, and see capabilities, geographic markets, company stats or an item catalog SPS Commerce Fulfillment screenshot: Visit the campaign dashboard at any time to see the status of sourcing programs and track progress SPS Commerce Fulfillment screenshot: Quickly review the testing status for all retail partners SPS Commerce Fulfillment screenshot: Identify and correct errors for EDI testing and certification SPS Commerce Fulfillment screenshot: Confirm EDI compliance to ensure that all retail customers' compliance requirements are met

SPS Commerce Fulfillment Reviews

SPS Commerce Fulfillment Reviews

Overall rating
4.2
/
5
Excellent
163

Very good
119

Average
30

Poor
3

Terrible
16

Value for Money
3.8
Features
4
Ease of Use
4.1
Customer Support
4.2
85% recommended this app
Danielle B.

Love SPS Fulfillment!


Steven C.

CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified

Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions. I recommend this service to small and medium-sized enterprises that only seek the finest tools in their respective trades and fields to get the job done right.


Terri C.

Great Option of EDI Processes

Customer service and the implementation teams are first-rate. They make it easy to add additional partners.


Cesar D.

Very Disappointed with SPS Commerce.  I was misled and miss directed

Any other company would have done the right thing, showing that they value their customer's business, and stood behind their actions and refunded the money and helped correct what they caused.  SPS chose to ignore the problem, blame us for choosing their recommendation, not penalize their "vetted" partner or try to recover any monies spent or try to make it right, and ultimately kept every dollar spent even though those services were ultimately never set up.  I'm not sure which of those scenarios or outcomes I could possibly find the most value in SPS when you asked me to reconsider and find the value in your services. Hopefully, that will help you find the values that we couldn't in SPS services.


Karen A.

SPS Commerce for Wholesale Orders

SPS Commerce has been great to give training when we first went live with EDI. We have received great ongoing support.


Danielle B.

Love SPS Fulfillment!

Used Daily for 2+ years
Reviewed on 4/20/2018
Review Source: Capterra

Pros

I love how user friendly the software is! It was a seamless transition with lots of resources and tools. Customer service is ALWAYS super friendly AND helpful, which is hard to come by these days!

Cons

When I click on a new PO I'd like to be able to toggle from tab to tab however the page changes entirely so sometimes I have to go back and forth too much.. Other than that I love it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Steven C.
Industry: Food Production
Company size: 11-50 Employees

CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified

Used Daily for 6-12 months
Reviewed on 7/19/2019
Review Source: Capterra

Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions. I recommend this service to small and medium-sized enterprises that only seek the finest tools in their respective trades and fields to get the job done right.

Pros

Seamless integration with varied retail partners through EDI link up, real-time receipt of digital documents from party to party, ability to accept or reject PO revisions with select retail partners, endless types of transactions to conduct business through in the software platform (from initial PO receipt up to freight/logistics servicing and finally to the sought after finish line with the fulfillment/invoicing of PO's), back-end deduction claims management, debit-credit adjustments and remittance advices simplified...and then some.

Cons

Manual inputting of data points for all of our PO's serviced via our various national/regional retail partners...has to be a workaround to digitally uplink fulfillments and invoices from ERP platform (NetSuite). At least in my experience, it has all been manual submissions but otherwise, the above reviews would be flawless. Perhaps, the same rule of thought could apply to advance shipment notices for uploading signed BOL's but not as much of a hindrance compared to our constant billing cycle to maintain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Terri C.
Industry: Consumer Goods
Company size: 2-10 Employees

Great Option of EDI Processes

Used Daily for 2+ years
Reviewed on 9/25/2020
Review Source: Capterra

Customer service and the implementation teams are first-rate. They make it easy to add additional partners.

Pros

The automation of our fulfillment and invoicing processes. Customer service is also great.

Cons

Sometimes difficult to find the cause of errors, and once it's been fixed, we cannot re-submit ourselves but have to reach to Customer Service to do it for us. They always respond quickly, but it would be better for both sides if we could do it ourselves.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Cesar D.
Industry: Retail
Company size: 2-10 Employees

Very Disappointed with SPS Commerce.  I was misled and miss directed

Used Daily for 2+ years
Reviewed on 9/1/2020
Review Source: Capterra

Any other company would have done the right thing, showing that they value their customer's business, and stood behind their actions and refunded the money and helped correct what they caused.  SPS chose to ignore the problem, blame us for choosing their recommendation, not penalize their "vetted" partner or try to recover any monies spent or try to make it right, and ultimately kept every dollar spent even though those services were ultimately never set up.  I'm not sure which of those scenarios or outcomes I could possibly find the most value in SPS when you asked me to reconsider and find the value in your services. Hopefully, that will help you find the values that we couldn't in SPS services.

Pros

Full account termination notice was given in a timely manner to [SENSITIVE CONTENT HIDDEN] (customer service rep) in writing and over the phone.  I have yet to receive a response from [SENSITIVE CONTENT HIDDEN] or your leadership team regarding how poorly we were treated, even after requesting one.  It is clear SPS does not value our business, nor stand behind an awful software-recommendation handpicked by SPS for us, and part of their approved partners.  SPS's recommendation cost our company over $50,000 for software that never worked and SPS services that were never used.

Cons

Actually I found out that SPS never even bothered going through with the testing or certification of the automated service which we were paying for.  Then to offer just credit for money paid just for the SPS automation and offer no compensation or offer to help obtain some kind of refund from their partner told me all I needed to know.  I have documenting my experience as a whole and writing this review.  Even your own typed words of "services can be canceled at any time throughout your term (up to 60 days prior to your renewal date)" is truly misleading and factually inaccurate.  When you put in writing "any time throughout your term" it means "any time throughout your term", and limiting any times during the term means I really can't do it any time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Karen A.
Industry: Food & Beverages
Company size: 11-50 Employees

SPS Commerce for Wholesale Orders

Used Weekly for 2+ years
Reviewed on 8/20/2020
Review Source: Capterra

SPS Commerce has been great to give training when we first went live with EDI. We have received great ongoing support.

Pros

Ease of use. We used an EDI before SPS and have found SPS to be so easy for us and our team to use.

Cons

No complaints with software. It has been easy to get support when we need it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.1/10
Based on 331 user ratings
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SPS Commerce Fulfillment Pricing

SPS Commerce Fulfillment Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact SPS Commerce for detailed pricing information.

Contact SPS Commerce for detailed pricing information.

Value for Money
3.8/5
Based on 331 user ratings
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SPS Commerce Fulfillment Features

SPS Commerce Fulfillment Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4/5
Based on 331 user ratings
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Categories

Additional information for SPS Commerce Fulfillment

Additional information for SPS Commerce Fulfillment

Key features of SPS Commerce Fulfillment

  • Activity tracking and reporting
  • Campaign dashboard
  • Category management
  • Collaboration analytics
  • Collaboration tools
  • Community
  • Compliance analytics
  • Compliance with trading partner transaction requirements
  • Connectivity testing via VAN, AS2 or FTP
  • Customized data sets
  • Dashboard
  • EDI compliance & onboarding
  • EDI testing & certification
  • ERP integration
  • Filtered product views
  • Fulfillment management
  • Full-cycle visibility into orders & inventory
  • Geographic trends
  • Includes VAN, AS2 or other transmission services
  • Item set-up and catalog management
  • Manage orders for multiple channels
  • Merchandising management
  • Order management
  • Payment management
  • Performance analytics
  • Planogram analysis
  • Point-of-sale (POS) and sell-through analytics
  • Pricing management
  • Product attributes and descriptive content
  • Product lineups
  • Promote in-demand capabilities
  • Real-time data
  • Retail analytics
  • Returns management
  • Review qualified vendors
  • Search and browse products by company or item
  • Shipping management
  • Sourcing
  • Supplier performance
  • Supports multiple order fulfillment models
  • Testing scenarios
  • Third party integration
  • Track progress
  • Transaction management
  • Trend analysis
  • Warehouse management integration
  • eCommerce integration

Benefits

  • Integrate with any system (ERP, TMS, WMS, etc).

  • Become 100% compliant with trading partner requirements.

  • Be ready to start taking orders in 1 week or less.

  • Eliminate human error and reduce labor costs.

  • No EDI expertise required. We manage it all for you!

  • SPS Commerce Fulfillment FAQs

    SPS Commerce Fulfillment FAQs

    Below are some frequently asked questions for SPS Commerce Fulfillment.

    Q. What type of pricing plans does SPS Commerce Fulfillment offer?

    SPS Commerce Fulfillment offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact SPS Commerce for detailed pricing information.

    Q. What are the main features of SPS Commerce Fulfillment?

    SPS Commerce Fulfillment offers the following features:

    • Activity tracking and reporting
    • Campaign dashboard
    • Category management
    • Collaboration analytics
    • Collaboration tools
    • Community
    • Compliance analytics
    • Compliance with trading partner transaction requirements
    • Connectivity testing via VAN, AS2 or FTP
    • Customized data sets
    • Dashboard
    • EDI compliance & onboarding
    • EDI testing & certification
    • ERP integration
    • Filtered product views
    • Fulfillment management
    • Full-cycle visibility into orders & inventory
    • Geographic trends
    • Includes VAN, AS2 or other transmission services
    • Item set-up and catalog management
    • Manage orders for multiple channels
    • Merchandising management
    • Order management
    • Payment management
    • Performance analytics
    • Planogram analysis
    • Point-of-sale (POS) and sell-through analytics
    • Pricing management
    • Product attributes and descriptive content
    • Product lineups
    • Promote in-demand capabilities
    • Real-time data
    • Retail analytics
    • Returns management
    • Review qualified vendors
    • Search and browse products by company or item
    • Shipping management
    • Sourcing
    • Supplier performance
    • Supports multiple order fulfillment models
    • Testing scenarios
    • Third party integration
    • Track progress
    • Transaction management
    • Trend analysis
    • Warehouse management integration
    • eCommerce integration

    Q. Who are the typical users of SPS Commerce Fulfillment?

    SPS Commerce Fulfillment has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does SPS Commerce Fulfillment support?

    SPS Commerce Fulfillment supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, Spanish

    Q. What type of pricing plans does SPS Commerce Fulfillment offer?

    SPS Commerce Fulfillment has the following pricing plans:

    Subscription

    Q. Does SPS Commerce Fulfillment support mobile devices?

    We do not have any information about what devices SPS Commerce Fulfillment supports

    Q. What other apps does SPS Commerce Fulfillment integrate with?

    SPS Commerce Fulfillment integrates with the following applications:

    ChannelApe, Fishbowl, Infoplus, Kechie, Order Desk, ShipBob, Shippo, SnapFulfil WMS, Sync, ecomdash

    Q. What level of support does SPS Commerce Fulfillment offer?

    SPS Commerce Fulfillment offers the following support options:

    Online Support, Phone Support, Forum, Knowledge Base, Video Tutorials, FAQs