--- description: Detailed reviews on ONEiO based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ONEiO with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ONEiO Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/654/integration/software) > [ONEiO](/software/134003/oneio) # ONEiO Canonical: https://www.getapp.ca/software/134003/oneio Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/134003/oneio?page=2) > ONEiO is a cloud-based solution provider that specializes in integrating IT service management (ITSM) tools and processes. We offer a solution that streamlines ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations. > > Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ONEiO \- Removes technological barriers from collaborating between teams and businesses - Enables teams a freedom to choose tools and applications they want to use and how they want to use them - Reduces downtime, and enhance the overall quality of IT services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 31 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Oneio Cloud - **Location**: Helsinki, Finland - **Founded**: 2011 ## Commercial Context - **Starting Price**: €99.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Configuration Management - Dashboard Software - Data Management Software - Data Mapping - Data Synchronization - ETL Software - Incident Management Software - Integrations Management - Inventory Management Software - Metadata Management - Monitoring - Multiple Data Sources - Pre-built Connectors - Problem Management - Real-Time Updates - Reporting & Statistics - Reporting/Analytics ## Integrations (34 total) - Autotask PSA - BMC Helix CMDB - BMC Helix ITSM - Cherwell Service Management - ConnectWise PSA - Dynamics 365 Business Central - Efecte IT Service Management - FastPass SSPR - Freshdesk - Freshservice - Hailer - HaloITSM - HaloPSA - HubSpot Service Hub - JIRA Service Management ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Integration Software](https://www.getapp.ca/directory/654/integration/software) ## Related Categories - [Integration Software](https://www.getapp.ca/directory/654/integration/software) - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) - [Managed Service Providers (MSP) Software](https://www.getapp.ca/directory/645/managed-service-providers-msp/software) - [Enterprise Service Bus (ESB) Software](https://www.getapp.ca/directory/3781/enterprise-service-bus-esb/software) ## Alternatives 1. [Zapier](https://www.getapp.ca/software/100222/zapier) — 4.7/5 (3043 reviews) 2. [Albato](https://www.getapp.ca/software/2059586/albato) — 4.8/5 (403 reviews) 3. [ZappySys SSIS PowerPack](https://www.getapp.ca/software/2059754/ssis-powerpack) — 4.8/5 (107 reviews) 4. [Make](https://www.getapp.ca/software/116391/integromat) — 4.8/5 (406 reviews) 5. [eZintegrations](https://www.getapp.ca/software/2063842/ezintegrations) — 4.7/5 (41 reviews) ## Reviews ### "ONEiO" — 5.0/5 > **Juho** | *April 17, 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to setup and maintain. Single integration point for inbound and outbound messages. > > **Cons**: Would bu useful to search messages other ways than only with ticket ID. For. example messages created in system x towards y. > > It is simple to use and useful tool to integrate multiple endpoints. ----- ### "ONEiO can do ANYTHING" — 5.0/5 > **Jennifer** | *September 27, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: 1. Easy to learn, once you have been using and with their documentation/wiki 2. Easy to integrate with multiple systems 3. Fast set-up 4. Customer support is AMAZING 5. Always improving > > **Cons**: 1. I wish you could resubmit messages after error resolution > > We needed a product to help us integrate our clients' CRM systems' into ours. ONEiO not only does this, but does it with an intuitive UI, fast set-up, speedy processing and stellar customer support. We had our first integration set-up within 2 hours. ONEiO has helped us bring in Enterprise Clients, since we now have the capability to allow them to use their own CRM system for Ticket entry. Thank you, ONEiO\! ----- ### "Review" — 4.0/5 > **Jan** | *November 16, 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of use for development from my perspective > > **Cons**: Message search filtering option is very poor ----- ### "It won’t knock your socks off, but it will work." — 4.0/5 > **Luke** | *May 28, 2022* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: The price. They’re pretty aggressive and it shows. > > **Cons**: Clunky user interface. Segmented data everywhere. ----- ### "ONEiO is an exctremely flexible tool to help with integrating various ITSm systems and" — 5.0/5 > **James** | *October 13, 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the short amount of time to connect to various ITSM systems > > **Cons**: I did not see many issues with this other than sometimes the amount of clicks needed to to the work was more than I expected. One issue I could not resolve but I am sure there is a way to solve is if two ITSM platforms being integrated have different LDAP servers. An error will if a new user is created in both LDAPs and that user has updated an issue in one ITSM application and it is moved to another we get a 404 error when attempting to add the issue to the entry point for the other ITSM platform > > I had an excellent experience using ONEiO to integrate with ServiceNow ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/134003/oneio?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/134003/oneio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data