About Smartlinx

SmartLinx is the only workforce management platform purpose-built for the long-term care, post-acute care, senior care, and behavioral health industries. Reduce overtime and increase efficiency by connecting real-time data and processes across multiple facilities so you can visualize staffing, control labor costs, predict Five-Star Ratings, and deliver quality care.

Using Smartlinx's schedule optimizer, businesses can create employees' work schedules, predict overtime shifts, and inform relevant staff members about replacement needs via text messages. The SmartLinx Go mobile application lets staff members receive alerts about open shifts, schedule changes, and request approvals via texts, emails, or push notifications. The powerful mobile app also enables your employees to swap shifts on-the-go and administrators to edit timecards and track employees' overtime, absence, and punch-in/out timings.

No other workforce management solution does scheduling optimization, time and attendance tracking, and PBJ reporting quite like SmartLinx. Create ideal schedules, predict overtime, ensure your facilities are fully staffed.

About SmartLinx
Founded in 2000, SmartLinx cares for those who care. Used in thousands of leading organizations, SmartLinx’s workforce management solutions help healthcare providers manage people and processes by harnessing the power of real-time data. Solutions include talent acquisition and onboarding, human resources, benefits, payroll, time & attendance, scheduling, compliance, and business analytics.

Key benefits of Smartlinx

Facilities who switch to SmartLinx experience a 25-30% reduction in labor costs, decreased reliance on staffing agencies, and increased employee retention due to our easy-to-use mobile app.

Devices

Business size

S M L

Images

Smartlinx schedule optimizer
Smartlinx time and attendance
Smartlinx  PBJ log export
SmartLinx Go mobile app for employees
Easy messaging for scheduling and shift-swapping
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Smartlinx video
Smartlinx screenshot: Smartlinx schedule optimizer Smartlinx screenshot: Smartlinx time and attendance Smartlinx screenshot: Smartlinx  PBJ log export Smartlinx screenshot: SmartLinx Go mobile app for employees Smartlinx screenshot: Easy messaging for scheduling and shift-swapping

Features

Total features of Smartlinx: 57

  • Alerts/Notifications
  • Applicant Tracking Software
  • Attendance Management
  • Attendance Tracking Software
  • Auto Scheduler
  • Automated Scheduling
  • Benefits Management
  • CNA Tracking
  • Compensation Management Software
  • Compliance Management
  • Compliance Tracking
  • Contractor Management Software
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling Software
  • Employee Time Tracking
  • Float Pool Management
  • For Activity Departments
  • For Nursing Homes
  • Interview Scheduling
  • Job Application Management
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Online Scheduling
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Push Notifications Software
  • Real Time Notifications
  • Recruitment Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management Software
  • Schedule Distribution
  • Scheduling Software
  • Self Scheduling
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Staff Management
  • Staff Scheduling
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock Software
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce

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StaffScheduleCare

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#2 Alternative to Smartlinx
StaffScheduleCare is a fully integrated on-demand workforce management solution for the health care sector. Designed to...

Deputy

4.7
#3 Alternative to Smartlinx
Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

Sage HR

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#4 Alternative to Smartlinx
Sage HR (formerly CakeHR) is a cloud HR and people management solution that streamlines and automates your HR processes...

Reviews

Overall rating

4.4 /5
(5)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4/5

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Showing 5 reviews of 5
Carol G.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Simple and reliable T&A for Nursing Homes

Reviewed on 2021-03-22

Very good, its one of those applications that don't need a lot of attention when it comes to...

Very good, its one of those applications that don't need a lot of attention when it comes to maintenance.

Pros

Implementation was a breeze with resources helping and project management and user training are all included. Customer Support is very responsive and always delivers resolution quickly.

Cons

not a lot except for the unavailability of the PTO approvals prior to the upgrade, we waited for it for a long time but now it's here!

Carolyn M.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I am the scheduler and I work with this program 40 hours a week

Reviewed on 2018-06-26

Time saving features

Time saving features

Pros

Fairly easy to get to where you want to go when making changes and scheduling vacations. easy to get

Cons

Each month is not clearly defined on the schedule. You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes.
when scheduling a partial absence for an employee. the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked.
PPD is incorrect
I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one.
Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together.
Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule. We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program. Yours is not useful visually for planning.
Also daily schedules shifts and title need separated with ROOM enough to write their assignment in

Stephen F.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Smartlinx Scheduling and Time & Attendance Software

Reviewed on 2021-03-23

Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in...

Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in advance.

Pros

Fairly easy to learn how to use. In depth training provided. Very customizable to our needs. Cloud based. CMS payroll based journal reporting very helpful.

Cons

When using Ad-Hoc reports. would like to be able to summarize transactions for each employee based on the time period selected. If we need to know hours worked for one employee for five pay periods, it would be helpful to have an option to see results with just the total instead of hours listed for each pay period.

Rebecca K.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Love the Text Feature

Reviewed on 2019-09-27

Scheduling and time and attendance are a breeze!

Scheduling and time and attendance are a breeze!

Pros

Love how T&A communicates with Scheduling - LOVE the text feature

Cons

Not the best at calculating PBJ for CMS - had some issues that cost money and star ratings.

Daniel C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

First Year Smartlinx

Reviewed on 2021-03-16

Lots of billing issues that were not quickly managed or explained. Sales rep was pretty...

Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive in comparison to the rest of the team we interacted with.

Pros

Timesheet and payroll easy to use by administrators and employees. Customer services and implementation team has been great. Full service is great that it is all thru one company.

Cons

Implementation was much more complex that expected and end result still was full of errors on first payroll. Some changes can only be made on the back end.

Showing 5 reviews of 5 Read all reviews

Smartlinx FAQs

Below are some frequently asked questions for Smartlinx.

Smartlinx offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact SmartLinx Solutions directly for pricing information.

We do not have any information about Smartlinx features

Smartlinx has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Smartlinx supports

Smartlinx supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Smartlinx has

Smartlinx offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support

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