Inline CRM Overview
What is Inline CRM?
Inline CRM is a cloud-based CRM (customer relationship management) solution, designed specifically for vehicle service contract (VSC) sales fulfillment. The platform offers tools for lead management, direct marketing, and customizable web based reporting in order to manage customer relationships and track sales performance. Inline CRM helps sales teams manage and prioritize leads, manage marketing campaigns, gather deep data insights, and track client interactions.
Inline CRM’s lead management tools help users to prioritize leads based on predefined metrics, set and schedule distribution programs to clients, create custom user groups, automate call center actions, and more. It offers a Work in Progress (WIP) tool, which allows sales reps to track leads and provides a clear overview of the most important leads. Inline CRM also offers direct marketing features such as automated follow ups, campaign tracking code creation, mail merge, and a custom script builder. The platform provides users with real-time insights on metrics such as number of sales, policy types, cost allocation, payroll, cancellations, active contracts, expired contracts, and more, via the web-based reporting features. Inline CRM integrates with third party software solutions including MailChimp, edmunds, Google Maps, and more.
Inline CRM Overview
Pricing
Pricing options
Contact Inline CRM for pricing information.
Inline CRM Features
Media
Inline CRM Reviews
Inline CRM Reviews
Exceptional Software and service
True Auto has been a client of Inline’s for almost 8 years and we could not be happier with their service. The knowledge and ability that representative and his staff provide are exceptional!
CAPS Highly Recommends Inline!
Inline is always so quick to solve any problems our company may experience. They are patient and extremely knowledgable about our industry. The support team makes you feel like you are their most important client, even if your issue may be minor.
I saved the best for last
I've been in the Auto Warranty industry for over 15 years and I've used every CRM out there. I started using Inline CRM more than 3 years ago and I can tell you it is head and shoulders above all the others in ease of use and functionality, not to mention the above and beyond in-depth reporting features.
Great program and support
positive , we are very happy we made the transition
Compare overall rating with alternatives
Compare with alternatives
Exceptional Software and service
Pros
User friendly robust system that is customized to our specifications. Multiple reporting options, payroll features and integration options.
Cons
Any small issues we have experienced were on our end and Inline’s support team quickly helped us resolve them.
Response from Inline Data Systems
Thank you Misty! The feeling is mutual! We appreciate having True Auto as a client!
CAPS Highly Recommends Inline!
Inline is always so quick to solve any problems our company may experience. They are patient and extremely knowledgable about our industry. The support team makes you feel like you are their most important client, even if your issue may be minor.
Pros
This software is extremely user friendly and provides all the necessary tools to run a successful business. Time clock features, in depth reports, payroll calculations, as well as marketing reports are all easily accessible and very detailed. Claim information added to customer file is very helpful for all representatives.
Cons
We have no cons with Inline. We love everything about the software. Any issues we have the support team handled in minutes!
Response from Inline Data Systems
We are very appreciative of you and your team! You guys are great to work with!
Inline Review
Pros
Having all of a particular customers information in one program.
Cons
The inability to edit notes once they have saved.
Response from Inline Data Systems
Thank you Dale! We will look into your concern and see if we can make adjustments. Stay tuned! We appreciate your business!
I saved the best for last
I've been in the Auto Warranty industry for over 15 years and I've used every CRM out there. I started using Inline CRM more than 3 years ago and I can tell you it is head and shoulders above all the others in ease of use and functionality, not to mention the above and beyond in-depth reporting features.
Pros
The layout is something that you have to experience to truly appreciate.
Cons
It took me a while to learn how to create email templates.
Response from Inline Data Systems
Thanks for the great review! We are very lucky to have you as a client!
Great program and support
positive , we are very happy we made the transition
Pros
Ease of use , loaded with information and very easy to navigate an customize reporting.
Cons
lots to learn, loaded with information.
Response from Inline Data Systems
Thanks for the great review! We are very happy to work with you and your team!
Compare user recommendation rating with alternatives
Compare with alternatives
Inline CRM Pricing
Inline CRM Pricing
Contact Inline CRM for pricing information.
Contact Inline CRM for pricing information.
Compare value for money rating with alternatives
Compare with alternatives
Inline CRM Features
Inline CRM Features
Compare features rating with alternatives
Compare with alternatives
Categories
Additional information for Inline CRM
Additional information for Inline CRM
Key features of Inline CRM
- Customer Service Analytics
- Document Storage
- Email Integration
- Forecasting
- Lead Management
- Mobile Access
- Performance Metrics
- Workflow Management
Inline CRM FAQs
Inline CRM FAQs
Below are some frequently asked questions for Inline CRM.
Q. What type of pricing plans does Inline CRM offer?
Inline CRM offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Contact Inline CRM for pricing information.
Q. What are the main features of Inline CRM?
Inline CRM offers the following features:
- Customer Service Analytics
- Document Storage
- Email Integration
- Forecasting
- Lead Management
- Mobile Access
- Performance Metrics
- Workflow Management
Q. Who are the typical users of Inline CRM?
Inline CRM has the following typical customers:
Small Business, Mid Size Business
Q. What languages does Inline CRM support?
Inline CRM supports the following languages:
English
Q. What type of pricing plans does Inline CRM offer?
Inline CRM has the following pricing plans:
Subscription
Q. Does Inline CRM support mobile devices?
Inline CRM supports the following devices:
Android
Q. What other apps does Inline CRM integrate with?
Inline CRM integrates with the following applications:
Google Maps, Mailchimp
Q. What level of support does Inline CRM offer?
Inline CRM offers the following support options:
Phone Support
True Auto has been a client of Inline’s for almost 8 years and we could not be happier with their service. The knowledge and ability that representative and his staff provide are exceptional!