--- description: Detailed reviews on Google Chat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Google Chat with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Chat Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Instant Messaging & Chat Software](/directory/320/instant-messaging-chat/software) > [Google Chat](/software/132791/chat) # Google Chat Canonical: https://www.getapp.ca/software/132791/chat Page: 1 / 97\ Next: [Next page](https://www.getapp.ca/software/132791/chat?page=2) > Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform. > > Verdict: Rated **4.5/5** by 2384 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2384 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Calendar Sync - Collaboration Tools - Conferencing - Data Import/Export - File Sharing Software - Mobile Access - Progress Tracking - Real-Time Chat - Reminders - Screen Sharing Software - Search/Filter - Single Sign On Software - Task Management Software - Third-Party Integrations - Video Conferencing Software ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11061 reviews) 2. [Telegram](https://www.getapp.ca/software/114023/telegram) — 4.7/5 (6425 reviews) 3. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24131 reviews) 4. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5286 reviews) 5. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17594 reviews) ## Reviews ### "Google chat review" — 5.0/5 > **Baylee** | *July 22, 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the functionality of Google chat, its very easy to use and widely used among many. I like the access of it as well. > > **Cons**: There is nothing I can say about Google chat that I truly don't like. I think overall it's a great feature to have. > > I have used this for alot of engagement with employees, as we use mostly google suite products. It's useful especially for international travel. ----- ### "Great software, but can be even better with a good mobile app." — 4.0/5 > **Mike** | *December 30, 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. > > **Cons**: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. > > Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. ----- ### "Good for Google Users" — 3.0/5 > **Josh** | *March 17, 2025* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Pairs really well with a google account, great for secure chatting > > **Cons**: Requires data or wifi connection to use, unlike texting > > I use it for storing messages and contacting those with Google accounts ----- ### "A fine tool for collaborating" — 5.0/5 > **Bradley** | *October 11, 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I work with organisations that make use of the Google Suite of tools, and therefore make use of google chat to work with them for instant messaging. Google Chat works great. It’s simple to use for messaging and video calls, provided a web based interface that’s useful when you’re not using the desktop or Mobile app, and functions flawlessly. It’s free, so value is exceptional. Notifications work well, document sharing works well, and whilst it wouldn’t be my first choice over MS Teams, it doesn’t come with any major issues or reasons not to use it. > > **Cons**: Two things: 1) I dislike the “quote in new thread feature”. I see why others may find it useful, but it’s not for me. 2) in the full interface it feels clumsy when you want to start a new chat with a new person. Just GUI refinement required. > > I use Google chat daily and have no issues with it. I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it. ----- ### "Google Chat: Sophisticated Tool for Team Communication and Remote Work" — 5.0/5 > **Michele** | *September 9, 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Google Chat offers a wide array of customization options and allocates an extended range of features including; messaging, live chat and audio conferencing. > > **Cons**: I have not had any bad experience when utilizing Google Chat to enhance both internal and external communication in my organization. ----- Page: 1 / 97\ Next: [Next page](https://www.getapp.ca/software/132791/chat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/132791/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data