uAttend

4.5 (449)
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Time and attendance tracking software for businesses

About uAttend

uAttend is a cloud-based time and attendance software designed to help businesses track work hours and manage employee productivity. Features include geofencing, time clock, remote access, PTO management, data synchronization, notifications, data export, analytics, and reporting.

The application enables managers to record employees' clock-in/out timings, calculate vacations or sick time accruals, and approve timecards and leave requests in real-time. Using the custom dashboard, professionals can monitor missed time punches, number of present employees in the office, hourly pays through graphical representations, and more. uAttend also lets managers assign employees to different positions and add, edit, or remove shifts, per project requirements.

uAttend includes a payroll feature, everything you need to go from punch to payroll, as well as integrates with various third-party applications such as QuickBooks and ADP, enabling users to export job hours for payroll processing. Administrators can receive text messages or email alerts for overtime and late entries. Via mobile apps for iOS and Android devices, staff members can punch-in/out for breaks, submit department transfer requests, add timecard notes or expenses, and view leave balances, upcoming time off, and request history.


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Not sure about uAttend? Compare with a popular alternative

uAttend

4.5 (449)
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Starting Price

US$27.00
month
$6.00
month

Pricing Options

Free version
Free trial
Free version
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Features

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Integrations

2
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Ease of Use

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Value for Money

4.5 (449)
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Customer Service

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Reviews

Overall rating

4.5 /5
(449)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 449
Scott
Scott
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

REview

Reviewed on 2018-12-12

Pros

easily allows employees to log in and log out.

Cons

Sensitive so you can have a hard time for the system to read your finger print.

Response from Workwell Technologies

Hi Scott,

Thank you for taking the time to leave a review. We work hard to provide a dependable and affordable time and attendance system and we appreciate the recommendation!

The sensitivity with the fingerprint scanner may be due to accumulated grime and we suggest using a soft, lint-free cloth to wipe the surface clean. If that doesn¿t do the trick, use a tiny amount of rubbing alcohol on a cotton swab or cloth and gently rub the surface clean.

If you ever have any questions in the future, please feel free to reach out to our customer support for assistance. We`re here for you seven days a week.

Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

Suzanne
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Uattend Time Clock

Reviewed on 2019-04-08

Customer service has always been very helpful. When we thought we needed a new timeclock, the...

Customer service has always been very helpful. When we thought we needed a new timeclock, the service department helped me walk through an update that seemed to take them forever to get to work. They were very, very patient with me and the system and finally got the update done and it has seemed to resolve most issues I was having.

Pros

It's easy to log into. I can have instant access anytime I need. I also love that I can log in from my phone.

Cons

I don't love that if I'm working in a pay period that has ended, that it won't stay in that pay period. I have to keep changing it each time I go to a different employee's time care.
I also don't like the recent change of taking away the color that noted overtime. Now it just blends in and I have to look for it more than when it was blue. It showed up right away.
I also don't like that the clocks won't update automatically or that we are not sent an email telling us there are updates available.

Philip
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Passable, but has significant drawbacks

Reviewed on 2018-09-10

Pros

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

Cons

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago.

Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute.

As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

Response from Workwell Technologies

Hi Philip,
Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out.
Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

Garrett
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Time Tracking Out of the Box

Reviewed on 2019-04-02

For what it is for a small to medium-sized company, it offers a great solution for time tracking...

For what it is for a small to medium-sized company, it offers a great solution for time tracking your staff whether you use the card or biometric scanners.

Pros

The solution is just easy to unpack and get working. There is a lot of detail you can get into, and new features are UI changes are consistently implemented, but you can get started with minimal effort. Chat support is also easy to reach and very helpful in learning about the software and working through issues.

Cons

Some features or functionality seem obvious but are missing or in development. Would be nice to have an "upvote" system where we can collectively vote on new features and see what's in the pipeline for development.

Jessica
Jessica
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Positive Change

Reviewed on 2019-12-05

Pros

I liked that this system was as close to plug-and-play as we would get. It is easy to register new employees and deregistered old employees. It is also easy to sing in to the online system and correct information when necessary. It's affordable and gives easy to read information for payroll.

Cons

There aren't many things I didn't like about this software. Sometimes it will delay registering a fingerprint and that can be frustrating. It's usually due to a dirty finger, screen, or too many touches within a certain amount of time. Nonetheless, there was nothing about it that is a dealbreaker.

Showing 5 reviews of 449 Read all reviews

uAttend FAQs

Below are some frequently asked questions for uAttend.

uAttend offers the following pricing plans:

  • Starting from: US$27.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

uAttend pricing starts at $25 per month and scales with the number of employees. All monthly plans support two time clocks and one administrator, and comes with the cloud and mobile app, lifetime warranty on hardware, lifetime data storage, free software upgrades, and unlimited customer and technical support Monday-Friday. Promo: Please contact vendor directly and submit a demo request for $75 off on hardware.

uAttend has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

uAttend supports the following languages:

English

uAttend supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

uAttend integrates with the following applications:

ADP GlobalView Payroll, QuickBooks Online Advanced

uAttend offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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