About AutoShop
AutoShop is an automotive store management solution designed to help businesses streamline processes related to vehicle tracking, repairs management, billing, payments, and more. The platform enables enterprises to create work orders using license plates or phone numbers, update customer and job details, and automatically calculate work hours or charges.
AutoShop comes with an inventory management system, which allows professionals to track stock levels, alternate parts, sales, and purchases, as well as automate replenishment of parts. It offers a host of features such as customizable categories, cross-referencing, real-time cost evaluation, notifications, drag-and-drop capabilities, data export, barcode scanning, and more. The maintenance service history lets users view service records, odometer readings, mileage, and upcoming appointments.
The marketing management module in AutoShop assists managers with sending personalized text messages based on customer details, visits, location, and service history. The platform also allows users to archive and store files on Google Drive and supports integration with various third-party applications including Peachtree, X-Charge, QuickBooks, and Quicken.
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Reviews
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Great Management Software
Reviewed on 2012-12-17
We have now been using Winworks for 5 years after already trying Alldata's management software. We...
We have now been using Winworks for 5 years after already trying Alldata's management software. We looked at Mitchell but wasn't impressed. The thought of having to pay someone monthly for something that is not mine is not appealing. That is why I do not lease cars. But to each their own. We looked at RO Writer but the upfront expense was just too much. Besides a few bells & whistles Winworks is just as great. You will not be disappointed.
Pros
The fact that we own the software is why we went with Winworks. The cost is affordable. We tried AllData's management software for a year and had problems. Also the fact that we would never own it and would be paying monthly forever was unappealing. The fact that we could make payments was great. Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with. I know of some shops that have never done an update and are using the system with no problems. We on the other hand pay for support and all updates. Worth every penny. The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available,
Cons
There are some things I wish were more like RO Writer but again you pay for what you get. I have many friends whose shops have RO Writer and are very happy with it. The reason we did not go with it is because of the upfront cost. Like I said just a few things I wish Winworks had but I am satisfied. Just like having a Tahoe but wanting an Escalade.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Autoshop Software is a great first POS software.
Reviewed on 2022-05-09
We used this software for the first 10 years or so of business operations and felt we finally...
We used this software for the first 10 years or so of business operations and felt we finally outgrew it as we switched growth directions. There are multiple options for this software now that include local, or cloud based and there have been more updates.
I still would recommend this software to any small shop based on my previous usage.
Pros
There are a few things that make this software stand out. One is the customer database IS YOURS and not shared without your permission. In our case, being a local, on site program was the best option. The program had many good features that helped in the day-to-day work and was basically a straight forward, usable program.
Inventory system was a strong point.
Cons
The program screens come across as "dated".
The report options were limited and poor, in our opinion.
Program felt as though you were "falling behind the times".
The more we grew and added to the software, the more "clunky" it began to feel in day-to-day operations.
Other programs did not interface well or had limited success.
- Industry: Automotive
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Winworks Autoshop
Reviewed on 2020-05-05
Very poor. We are a heavy duty shop and had done some homework before purchasing. There wasn't...
Very poor. We are a heavy duty shop and had done some homework before purchasing. There wasn't any alternative programs at the time. We were told that the program had been used by heavy duty shops and that we would have no issues. The program may work incredibly well for an automotive shop, as that is what it is based on. At the end dealing with tech support/programming was a nightmare.
Pros
The structure to the program makes sense from an automotive shop perspective.
Cons
We were promised that the program would adapt to a heavy duty truck shop, however, we were constantly having to do work arounds. Each time required a call to tech support to help transition the program. The first year of tech support was included in the purchase price of the software. After the free tech support term expired we were required to purchase the next year of tech support. Because we required so much support the bill for the upcoming year was quite high. We decided that because we were required to continue doing the work arounds that the cost would be prohibitive and that we couldn't afford to carry on with the program. Expensive lesson learned, we had to purchase the program initially, pay our staff to migrate our information in to the system, then pay our staff to migrate the information to our new operating system. Our experience with tech support wasn't that good either. Issues with getting tickets resolved and getting support..
Response from Winworks Software
Sorry to hear of our your dissatisfaction with the AutoShop software. Please let me know if there is anything I can do to help. I will answer your email directly. We wish you well with your new software.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Support!
Reviewed on 2016-09-08
Our shop has been using this software for almost two years and we had some technical questions, as...
Our shop has been using this software for almost two years and we had some technical questions, as well as pricing and feature questions. After looking online and looking throughout the program, I decided to finally call (usually not one to do this). I called the support and Kathy asked what type of questions I had. Once I told her, she said someone will call back. ONE minute later, I get a call from Steve. I described my technical questions and he knew right away how to fix it. He remotely accessed our software and showed me what to do. Super quick. Then, I asked about pricing and features, and he knew right away. Very straightforward and knowledgeable. I feel like great customer service and support is hard to come by but this was not the case here. I'm definitely a happy customer!
Pros
-Has all of the features our small 5-employee shop needs (can pay more for more features)
-Reasonable one-time fee
-Amazing customer service and support
Cons
-Looks outdated
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Terrific
Reviewed on 2017-09-18
Pros
You can have the best SMS but if there is no support what good is it? I like the fact they do there best to help you. You always get a call the same day and it's fast. All of there support staff is friendly super helpful. They update system regularly to keep up with industry trends and needs.
Cons
I would like to see some different / more reports . There is not a lot of things I don't like. There is no perfect SMS out there
Response from Winworks Software
Thanks DJ! We value your input on Winworks!
AutoShop FAQs
Below are some frequently asked questions for AutoShop.Q. What type of pricing plans does AutoShop offer?
AutoShop offers the following pricing plans:
- Starting from:
- Pricing model: Free Version
- Free Trial: Available
Contact Winworks Software for pricing details.
Q. Who are the typical users of AutoShop?
AutoShop has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AutoShop support?
AutoShop supports the following languages:
English
Q. Does AutoShop support mobile devices?
AutoShop supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AutoShop integrate with?
AutoShop integrates with the following applications:
Google Drive, QuickBooks Online Advanced, Quicken
Q. What level of support does AutoShop offer?
AutoShop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for AutoShop.
