About HungerRush 360
HungerRush is a restaurant management system designed to help restaurants manage a range of operations including order processing both online and in store, delivery tracking, promotions & marketing, kitchen management, and more. Order entry functionality with customizable menus lets users edit items, estimate order preparation time, modify the user interface, and use color codes to track order statuses.
HungerRush comes with a labor management system, which allows organizations to manage employee schedules and payroll, create roles, and assign multiple job codes to employees. Features of the solution include suggestive selling reminders, inventory management, waste tracking, biometric identification through fingerprint scanning, table management, voucher monitoring, and more. The system lets enterprises store customer information like order history, customer phone numbers, addresses, and loyalty program data in a centralized database. Employees can communicate via built-in messaging and print personalized schedules using time clock entry functionality.
HungerRush’s dashboard also provides users with insight into labor costing, time clock entries, gross sales, net sales, and more via analytics, graphs and KPI metrics. Professionals can also generate daily, weekly or monthly reports for audits, menu analysis and expenditure, as well as automate email sharing or printing.
Key benefits of HungerRush 360
- Wow your customers with easy ordering and robust loyalty using HungerRush's digital ordering platform.
- Reward your guests and drive repeat business using HungerRush's loyalty solution that can help you keep hold of your precious customer data.
- Service guests on their terms using HungerRush's delivery management. Configure delivery and curbside services with your drivers or leverage a third-party partner.
- Effortlessly benchmark your business, no matter your concept's size using HungerRush's reporting and management HUB.
- Master efficiency, streamline operations, analyze sales data, connect with customers, track inventory, and manage employees all in one place using HungerRush's point of sale made for a digital world.
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HungerRush 360
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Using Revention POS puts an independent operator on the same playing field as the big chains.
Reviewed on 2018-03-17
The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having...
The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie.
Pros
I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.
Cons
You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Revention POS
Reviewed on 2019-09-03
In the restaurant industry you have to have a great POS system to operate efficiently. Revention...
In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic.
Pros
It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do.
Cons
As the system gets older little glitches are starting to appear. I believe updating the system would help
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
non-existent customer service
Reviewed on 2020-10-13
The techs that answer when you call the customer service are generally helpful, knowledgeable, and...
The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company.
Pros
When it is working, it is intuitive to use.
Cons
The system likes to crash.
Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it.
The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails.
Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour.
Alternatives Considered
Aloha CloudReasons for Choosing HungerRush 360
Oracle (formerly Micros) was cumbersome and the support was expensive and very hard to access - send an e-mail and then get a call back eventually.Reasons for Switching to HungerRush 360
price, promised speed of installation
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great for pizzerias
Reviewed on 2022-09-23
Pros
HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this.
Cons
They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This POS is the best!
Reviewed on 2018-05-02
Pros
Very user-friendly, meaning training new employees is quick and easy. Programming new menu items, specials and coupons is a cinch! And if problems do arise, their 24/7 support is amazing and friendly.
Cons
So far we have not have any complains about this product! If we had to have one complaint it would be the price - that being said, it is definitely worth the investment!
HungerRush 360 FAQs
Below are some frequently asked questions for HungerRush 360.Q. What type of pricing plans does HungerRush 360 offer?
HungerRush 360 offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact HungerRush for a custom quote tailored to the specific needs and requirements of your restaurant.
Q. Who are the typical users of HungerRush 360?
HungerRush 360 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HungerRush 360 support?
HungerRush 360 supports the following languages:
English, Spanish
Q. Does HungerRush 360 support mobile devices?
HungerRush 360 supports the following devices:
Q. What other apps does HungerRush 360 integrate with?
HungerRush 360 integrates with the following applications:
Chowly, Compeat, Decision Logic, DoorDash, Getlinked, HotSchedules, Olo, Restaurant365, UberEats Clone
Q. What level of support does HungerRush 360 offer?
HungerRush 360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
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