--- description: Detailed reviews on Zoho Commerce based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho Commerce with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Commerce Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/1065/multi-channel-ecommerce/software) > [Zoho Commerce](/software/131671/zoho-commerce) # Zoho Commerce Canonical: https://www.getapp.ca/software/131671/zoho-commerce Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/131671/zoho-commerce?page=2) > Zoho Commerce is an all-in-one ecommerce platform for building online stores and managing products, orders, payments, shipping, and marketing—while seamlessly connecting ecommerce with CRM, inventory, accounting, and customer support. > > Verdict: Rated **4.3/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho Commerce – Reliable, built-in infrastructure: Zoho Commerce includes free hosting with SSL and runs on Zoho’s global cloud infrastructure, delivering high performance, uptime, and scalability without relying on third-party add-ons. – 0% transaction fees: Keep 100% of your revenue. Zoho Commerce charges no platform transaction fees, helping businesses protect margins as sales grow. – Fully responsive storefronts: Every store is mobile-responsive out of the box, ensuring fast, consistent shopping experiences across desktop, tablet, and mobile devices. – Built-in B2B ecommerce capabilities: Support wholesale and B2B workflows with customer-specific pricing, credit limit, RFQ, and account-based experiences. – Enterprise-grade security and privacy: Built-in security, data privacy controls, and compliance standards help protect customer data. – Design with complete control: Launch and customize fully branded storefronts using responsive themes and a visual, no-code site builder—no developers required. – Human-forward support: Get free 24/5 support from real people who understand your business and can guide you at every step. – Manage ecommerce from one place: Centralize product catalogs, inventory, orders, payments, shipping, and taxes in a single dashboard for complete operational control. – Drive growth with built-in marketing tools: Improve visibility and conversions using SEO-friendly pages, promotions, coupons, analytics, and automation. – Scale without complexity: Handle growing catalogs, higher order volumes, and multi-team workflows with automation and centralized data. – Pocket-friendly, transparent pricing: Fixed, predictable pricing with no hidden costs or surprise fees. – Unified business ecosystem: Seamlessly connect ecommerce with inventory, accounting, CRM, marketing, and support. Everything works together on one platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 58 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Zoho Commerce offers a free trial for 14 days (no credit card required), after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget \& scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Brazil, Canada, Chile, Egypt, France, Germany, Guadeloupe, India, Indonesia, Italy, Japan, Kenya, Maldives, Mexico, New Zealand, Nigeria, Philippines, Saudi Arabia, Singapore and 5 more ## Features - API - Abandoned Cart Saver - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - CRM Software - Campaign Management Software - Catalog Creation - Catalog Management - Categorization/Grouping - Channel Management Software - Content Library - Content Management System (CMS) Software - Credit Card Processing - Cross Selling Functionality - Custom Domains - Customer Accounts - Customer Database - Customer Management ## Integrations (29 total) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Forte - Google Analytics 360 - Mailchimp - PayPal - Razorpay - Shiprocket - Stripe - Weglot ... and 14 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Multi-Channel eCommerce Software](https://www.getapp.ca/directory/1065/multi-channel-ecommerce/software) ## Related Categories - [eCommerce Platforms](https://www.getapp.ca/directory/744/ecommerce/software) - [Multi-Channel eCommerce Software](https://www.getapp.ca/directory/1065/multi-channel-ecommerce/software) - [Website Builder Software](https://www.getapp.ca/directory/595/website-builder/software) - [Inventory Control Software](https://www.getapp.ca/directory/773/inventory-control/software) - [Catalog Management Software](https://www.getapp.ca/directory/188/catalog-management/software) ## Alternatives 1. [Shopify](https://www.getapp.ca/software/8275/shopify) — 4.5/5 (6668 reviews) 2. [Wix](https://www.getapp.ca/software/90955/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.getapp.ca/software/91132/squarespace) — 4.5/5 (3384 reviews) 4. [Square Online](https://www.getapp.ca/software/131007/square-online-store) — 4.6/5 (327 reviews) 5. [GoDaddy Website Builder](https://www.getapp.ca/software/90754/godaddy-website-builder) — 4.2/5 (1377 reviews) ## Reviews ### "zoho Ecommerce - easy to configure and easy to use" — 5.0/5 > **Verified Reviewer** | *October 5, 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: easy to configure and easy to use the site > > **Cons**: tags and tracking part not used, also 401 error page > > good experience for me a Non-IT person who easily configured a site and used the site. Thanks ----- ### "Excellent Ecommerce Platform." — 5.0/5 > **Selvakumar** | *June 1, 2022* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Web creation is more easy. Create a website using drag and drop is a excellent experiance. Integration with other app like google analytic, facebook pixel is more easy. only copy the ID and past it in integretion part is excellent. zoho offering 40+ apps for monitering website, inventory, accounts, and everying. that all available in ZOHO only. i really love ZOHO. > > **Cons**: Product listing Page and Details page, all in selection mode. i need to change it using drag and drop like website. in attribute selection side, there is a default selection. Please remove the default selection. if a customer trying to add product pop up should come and should highlight the attributs for selecting. ----- ### "Tutto bene Delicatessen Review" — 3.0/5 > **Manoj** | *May 31, 2022* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Payment Integrations (Razorpay, Paypal), Logistics (Shiprocket) Quick to set up, and work seamlessly > > **Cons**: Too many glitches Obvious functions missing High price for premium plans Too Slow, backend load time Does not meet all of the govenrment compliances Upgrades come out very slow > > Well, I have had many many many conversations with your support, in particular Sudha, Naresh, and recently with Arjun. I showed them many many many problems since the first time I started using the products, since then a few issues have been addressed, but many remain unresolved till date ----- ### "The Best Indian Software" — 5.0/5 > **Shyamala** | *October 10, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Even the difficult features of ecommerce were made easy and simple to use like integrating with Razorpay, Google Analytics and setting the payment gateway > > **Cons**: The call on action feature (floating whatsapp icon for quick access), live chat option. It would be better if Instagram and YouTube social shares are also available. For new users like me, we have doubts every day as and when we work on it. So it would be great if your support team works on Saturday and Sunday also. If not on Sunday, atleast on Saturday's The live chat option is available only for the trial version. Once the project is moved from the trial version, the live chat is not available. It will be fine if live chat is available even to the premium projects, so that we'll be able to find solutions immediately or we have to wait till we receive the reply in email. > > This is my first experience and my first project with zoho commerce. Even after using the trial, I had a lots of doubts while working on my real project. So every time I emailed my doubts, I got relevant solutions, which I sometimes missed in the tutorials. ----- ### "Great way to diversify your website hosting portfolio" — 5.0/5 > **Ricardo** | *May 6, 2024* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: I was able to make a website easily as other places to build stores online. I can rely on zoho when others are giving me issues. > > **Cons**: I would get a 404 page sometimes when trying to add things. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/131671/zoho-commerce?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/131671/zoho-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data