About HappyFox BI
HappyFox BI is a business intelligence solution for enterprise customer support, enabling users to gather business-specific data for data-lead decision making. Features include customizable reports, actionable insights, industry-specific dashboards, auto-sync with helpdesk data, and more.
With HappyFox BI, users can create custom drill-downs, providing insights from current helpdesk data to measure, analyze, and improve results. Additionally, the platform provides data that is usually unattainable by helpdesks, such as the number of service level agreement (SLA) breaches, lowest customer satisfaction (CSAT) scores, best-performing agents, and average response times.
HappyFox BI enables the creation of custom visualizations and dashboards, so users can develop the platform to suit the specific needs of the business and types of data required. With sharing and permissions features, team members can be granted access to data and insights, enabling teams to collaborate on future strategies.
- Free Trial
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Key benefits of HappyFox BI
- Reports can be customized with HappyFox BI by choosing business specific data and visualizations.
- Build industry specific dashboards with HappyFox BI.
- HappyFox BI enables team collaboration through data sharing and permissions management.
- Integrate current helpdesk software with HappyFox BI for automatic data syncing.
- Create custom drill-downs to enable HappyFox BI to provide in-depth helpdesk data.
Devices
Business size
Markets
Supported Languages
- Free Trial
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Images
Features
Total features of HappyFox BI: 24
- API
- Access Controls/Permissions
- Ad hoc Reporting
- Benchmarking
- Collaboration Tools
- Customer Service Analytics
- Customizable Reports
- Customization
- Dashboard Creation
- Dashboard Software
- Data Extraction Software
- Data Synchronization
- Data Visualization Software
- Help Desk Management
- Key Performance Indicators
- Performance Metrics
- Profitability Analysis
- Publishing / Sharing
- Reporting & Statistics
- Reporting/Analytics
- Scorecards
- Strategic Planning Software
- Trend / Problem Indicators
- Visual Analytics
Alternatives
Dundas BI
Tableau
Databox
ClicData
HappyFox BI FAQs
Below are some frequently asked questions for HappyFox BI.Q. What type of pricing plans does HappyFox BI offer?
HappyFox BI offers the following pricing plans:
- Free Trial: Not Available
Contact HappyFox directly for pricing information.
Q. What are the main features of HappyFox BI?
We do not have any information about HappyFox BI features
Q. Who are the typical users of HappyFox BI?
HappyFox BI has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does HappyFox BI support?
HappyFox BI supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does HappyFox BI support mobile devices?
HappyFox BI supports the following devices:
Q. What other apps does HappyFox BI integrate with?
HappyFox BI integrates with the following applications:
HappyFox Help Desk
Q. What level of support does HappyFox BI offer?
HappyFox BI offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for HappyFox BI.
