HappyFox BI

Business intelligence for enterprise customer support

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HappyFox BI Overview

What is HappyFox BI?

HappyFox BI is a business intelligence solution for enterprise customer support, enabling users to gather business-specific data for data-lead decision making. Features include customizable reports, actionable insights, industry-specific dashboards, auto-sync with helpdesk data, and more.

With HappyFox BI, users can create custom drill-downs, providing insights from current helpdesk data to measure, analyze, and improve results. Additionally, the platform provides data that is usually unattainable by helpdesks, such as the number of service level agreement (SLA) breaches, lowest customer satisfaction (CSAT) scores, best-performing agents, and average response times.

HappyFox BI enables the creation of custom visualizations and dashboards, so users can develop the platform to suit the specific needs of the business and types of data required. With sharing and permissions features, team members can be granted access to data and insights, enabling teams to collaborate on future strategies.

HappyFox BI Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription

Contact HappyFox directly for pricing information.


HappyFox BI Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, India, Brazil
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Media

HappyFox BI customizable dashboards: service performance reports
HappyFox BI customizable dashboards: store support performance
HappyFox BI customizable dashboards: quarterly reports
HappyFox BI customizable dashboards: university reports
HappyFox BI screenshot: HappyFox BI customizable dashboards: service performance reports HappyFox BI screenshot: HappyFox BI customizable dashboards: store support performance HappyFox BI screenshot: HappyFox BI customizable dashboards: quarterly reports HappyFox BI screenshot: HappyFox BI customizable dashboards: university reports
User recommendation
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HappyFox BI Pricing

HappyFox BI Pricing

Starting from
N/A
Free Trial
Subscription

Contact HappyFox directly for pricing information.

Contact HappyFox directly for pricing information.

Value for Money
0/5
Based on 0 user ratings
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HappyFox BI Features

HappyFox BI Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
0/5
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Categories

Additional information for HappyFox BI

Additional information for HappyFox BI

Benefits

- Reports can be customized with HappyFox BI by choosing business specific data and visualizations.

- Build industry specific dashboards with HappyFox BI.

- HappyFox BI enables team collaboration through data sharing and permissions management.

- Integrate current helpdesk software with HappyFox BI for automatic data syncing.

- Create custom drill-downs to enable HappyFox BI to provide in-depth helpdesk data.

HappyFox BI FAQs

HappyFox BI FAQs

Below are some frequently asked questions for HappyFox BI.

Q. What type of pricing plans does HappyFox BI offer?

HappyFox BI offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact HappyFox directly for pricing information.

Q. What are the main features of HappyFox BI?

We do not have any information about HappyFox BI features

Q. Who are the typical users of HappyFox BI?

HappyFox BI has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does HappyFox BI support?

HappyFox BI supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. What type of pricing plans does HappyFox BI offer?

HappyFox BI has the following pricing plans:

Subscription

Q. Does HappyFox BI support mobile devices?

We do not have any information about what devices HappyFox BI supports

Q. What other apps does HappyFox BI integrate with?

HappyFox BI integrates with the following applications:

HappyFox

Q. What level of support does HappyFox BI offer?

HappyFox BI offers the following support options:

Phone Support, Online Support, Knowledge Base