--- description: Detailed reviews on Teladoc Health based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Teladoc Health with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Teladoc Health Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/3435/podiatry-emr-software/software) > [Teladoc Health](/software/131455/teladoc) # Teladoc Health Canonical: https://www.getapp.ca/software/131455/teladoc Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/131455/teladoc?page=2) > Teladoc provides an online platform for medical professionals including physicians, registered dietitians, dermatologists, and behavioral health specialists to connect with patients via phone or video call, without the need for in-person visits. > > Verdict: Rated **2.5/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 91 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 2.3/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Teladoc Health ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Teladoc for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Appointment Management - Appointment Scheduling Software - Calendar Sync - Commenting/Notes - Conferencing - Confirmations/Reminders - Dashboard Software - Data Import/Export - E-Prescribing - EDI Software - EMR/EHR - Electronic Payments - Electronic Signature - File Sharing Software - For Medical Purposes - Formulary Management - HIPAA Compliant - Healthcare Compliance - Live Chat Software ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Podiatry EMR Software](https://www.getapp.ca/directory/3435/podiatry-emr-software/software) ## Related Categories - [Podiatry EMR Software](https://www.getapp.ca/directory/3435/podiatry-emr-software/software) - [Patient Scheduling Software](https://www.getapp.ca/directory/3825/patient-scheduling/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) - [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Medical Scheduling Software](https://www.getapp.ca/directory/68/medical-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.getapp.ca/software/121935/doxy-me) — 4.6/5 (1227 reviews) 2. [Mend](https://www.getapp.ca/software/110429/mend-app) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews) 4. [athenaOne](https://www.getapp.ca/software/91402/athenaclinicals) — 3.8/5 (912 reviews) 5. [Tebra](https://www.getapp.ca/software/102859/tebra) — 3.9/5 (1380 reviews) ## Reviews ### "Access Excellent Care from Anywhere" — 5.0/5 > **Verified Reviewer** | *March 11, 2021* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: This was the easiest tool I've ever used for access to reliable healthcare. From downloading the app to my first doctor visit was everything was simple and FAST. And of course, accurate. > > **Cons**: The moon inconvenience, and it was minor, was the few extra steps to get my children signed up on the account as well (they're in their teens so I understand that Teladoc needed their input as well). > > Teladoc saves time. All medical providers I have seen are professional and I have received nothing less than stellar care from them. Even a prescription called right into my local pharmacy\! ----- ### "Remote Health Assessments" — 4.0/5 > **Verified Reviewer** | *February 9, 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Teladoc is fairly straight forward to use. Requesting an appointment is as simple as entering a few details about your request, choosing a timeframe, and how you'd like to be contacted. The doctors are highly professional and helpful. > > **Cons**: If you forget your password or are otherwise unable to login to your account it can be a frustrating experience to reset it. Sometimes the automated emails don't arrive until days later, or sometimes not at all. > > From the get-go my experience with Teladoc was a positive one. Highly professional doctors. Easy to use application. What more could you ask for? ----- ### "Useless Garbage" — 1.0/5 > **Nicole** | *August 27, 2021* | Higher Education Software | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing. Not a single redeeming quality. > > **Cons**: - You will wait no less than 2 hours for an appointment which the provider can then cancel with no explanation - The phone call appointments just don't work if you have an iPhone apparently - The phone app is unusable garbage that will kick you from your account if you're inactive for too long (and there's no option to stay signed in nor save your sign-in info) - Customer service will pretend to try to help you but they're incapable of solving anything - One customer service representative got very snarky with me, told me doctors were canceling on me and there was nothing I can do, then put me on hold as I was venting my frustration. (I don't remember who that guy was, but I hope he gets fired) - All around waste of time and resources; go literally anywhere else. > > I tried getting an excuse note (something they say they do) and: - spent one full day trying to use their phone appointments (which did not work,) - finally got someone on a video appointment but found out after the appointment, I couldn't open the file with my excuse note, - spent another full day making video appointments, only to have them canceled with no explanation - then finally had an extremely rude interaction with customer service saying my request couldn't be granted and that's why the providers were canceling on me. (Even though one of the providers was clearly able to do so) Honorable Mentions: - Downloading their useless app - Having to call up my phone provider to see if they were blocking calls only to have them tell me they weren't - The rude customer service rep AGREEING that the "no explanation cancelation" policy was a bad one and telling me nothing would be done about it. - Generally wasting two days of my life on a non-functional software ----- ### "Easiest and most efficient medical care" — 5.0/5 > **Verified Reviewer** | *February 4, 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to register and to make an appointment. Within an hour I had a prescription ready for pick up. The physician explained the diagnosis and medication efficiently and was very easy to understand medication and how to use. They also gave me a coupon for medication in case it cost a lot. This is an amazing service and I would recommend to anyone\! > > **Cons**: I have found no negatives with this service\! > > It was very easy to use\! I am a working mom and don’t always make time to take care of my needs. I was able to do this on my lunch break and have my prescriptions ready to pick up on my way home\! The physician explained everything so well\! I felt like I got more explanation than I have got at my last in person visits\! This was so easy and the response times were so fast\! My issue wasn’t urgent but they treated it like it was\! ----- ### "User Interface Excellence" — 5.0/5 > **Verified Reviewer** | *September 15, 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a user with multiple kids, I can believe how easy it is to use this app. if one of the kids is sick in the middle of the night, I can have someone helping me within a half-hour at the most and all of their health info is there so I don't need to remember medications, etc. > > **Cons**: It would be nice to see the physician during communication even if we didn't want to be "seen." An in-app communication system would be great. > > I was skeptical when I began using it, but it was so easy, I'm more likey to seek help sooner. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/131455/teladoc?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/131455/teladoc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data