--- description: Detailed reviews on Spruce Health based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Spruce Health with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Spruce Health Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [Spruce Health](/software/131415/spruce-health) # Spruce Health Canonical: https://www.getapp.ca/software/131415/spruce-health Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/131415/spruce-health?page=2) > Spruce Health is the leading platform for HIPAA-compliant healthcare communication. > > Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Spruce Health \- Professional Phone System - Business phone lines — new or your existing number — with advanced call routing, AI-enabled transcription and summaries, and the flexibility to call from any device. - Simplified Texting - Send and receive SMS texts, pictures, or videos – no patient login, app, or portal required. - E-Fax - Send and receive e-faxes without ever leaving your inbox. - Video - Offer virtual visits from anywhere. - Smart, Filtered Inbox - Instantly route conversations to the right person or team for faster, accurate responses. - Multi-Platform - Access Spruce on desktop, mobile, or web – one seamless, consistent experience wherever you work. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 34 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Spruce Health - **Location**: san francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$24.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that fits your practice and access Spruce anywhere — on mobile, desktop, or web. Free 14-day trial, no credit card required. Month-to-month billing. Cancel any time. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Text Summarization - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Archiving & Retention - Autonomous Task Execution - Autoresponders - Batch Communications - Call List Management - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Tagging - Call Tracking Software - Call Transcription ## Integrations (7 total) - ChronicCareIQ - DrChrono - Elation - Hint Clinical - Keragon - Stripe - athenaOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) ## Related Categories - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Telemedicine Software](https://www.getapp.ca/directory/961/telemedicine/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) - [Softphone Software](https://www.getapp.ca/directory/1493/softphone/software) ## Alternatives 1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews) 2. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1051 reviews) 3. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (529 reviews) 4. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews) 5. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2827 reviews) ## Reviews ### "User friendly" — 5.0/5 > **Christi** | *November 6, 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Patients can easily text or call without having to sign into their client portal, and it’s still HIPAA compliant > > **Cons**: Can’t block a fax number from sending spam ----- ### "Spruce provides everything that I needed." — 5.0/5 > **Elizabeth** | *August 26, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I was looking all over the place for software that was HIPAA compliant. I needed messaging, video calling, email, the works\! Spruce is the only k on be that I found that included everything that I needed at a price that was within my budget. > > **Cons**: At this point in time I really don’t have any cons that I can think of. I’m very pleased with it. ----- ### "my experience with spruce after a year" — 4.0/5 > **Melech** | *September 25, 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: it is affordable, HIPAA compliant, reliable and the customer support is decent, It is easy to navigate through the system well > > **Cons**: Some functions are not easily implementable such as blocking unwanted phone numbers or rerecording personal messages, though they do explain it quite clearly on their APP customer guide. > > positive with providing hippaa compliant phone line and reliable APPsoftwate. Affordable as well ----- ### "Amazing, Easy to Use, Incredible Customer Support" — 5.0/5 > **Cub** | *September 2, 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Spruce was very easy to convert from Google Voice to help ensure all of my transactions are HIPPA compliant. Their documentation is top notch, their customer support is fantastic, quick, and efficient. Highly recommend them. > > **Cons**: Some of the features are different between the web portal and the app (namely listing of phone numbers/fax lines). Slightly annoying, but manageable. > > Exceptional\! Very dedicated to their customer base, easy to do business with, and very responsive. ----- ### "Great and convenient app" — 5.0/5 > **Jennifer** | *September 3, 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and provides a peace of mind for HIPAA compliant measures\! > > **Cons**: There have been no issues with the app. If questions arose, customer support was there to assist\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/131415/spruce-health?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/131415/spruce-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data