--- description: Detailed reviews on Updox based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Updox with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Updox Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Remote Patient Monitoring Software](/directory/1739/remote-patient-monitoring/software) > [Updox](/software/131375/updox) # Updox Canonical: https://www.getapp.ca/software/131375/updox Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/131375/updox?page=2) > Updox is a cloud-based HIPAA compliant telemedicine solution that enables healthcare providers, pharmacists, and long-term care facilities to streamline operations related to patient engagement, communications, team collaboration, document management, and more. > > Verdict: Rated **4.1/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 117 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Updox - **Location**: Dublin, US - **Founded**: 2009 ## Commercial Context - **Pricing Details**: Contact Updox directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, United States, Vanuatu and 1 more ## Features - API - Appointment Management - Appointment Scheduling Software - Communication Management - Confirmations/Reminders - Customizable Templates - Digital Signature Software - Document Management Software - Electronic Payments - Electronic Signature - Fax Management - File Sharing Software - For Medical Purposes - HIPAA Compliant - Messaging - Mobile Access - Multi-Channel Communication - Multi-Provider Practice - One-to-One Messaging - Online Forms ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Patient Monitoring Software](https://www.getapp.ca/directory/1739/remote-patient-monitoring/software) ## Related Categories - [Remote Patient Monitoring Software](https://www.getapp.ca/directory/1739/remote-patient-monitoring/software) - [Patient Management Software](https://www.getapp.ca/directory/901/patient-management/software) - [Medical Scheduling Software](https://www.getapp.ca/directory/68/medical-scheduling/software) - [Patient Scheduling Software](https://www.getapp.ca/directory/3825/patient-scheduling/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) ## Alternatives 1. [NextGen Office](https://www.getapp.ca/software/107213/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) 2. [Mend](https://www.getapp.ca/software/110429/mend-app) — 4.6/5 (920 reviews) 3. [Teladoc Health](https://www.getapp.ca/software/131455/teladoc) — 2.5/5 (90 reviews) 4. [RXNT](https://www.getapp.ca/software/130823/rxnt) — 4.3/5 (498 reviews) 5. [Elation](https://www.getapp.ca/software/105053/elationemr) — 3.9/5 (79 reviews) ## Reviews ### "Added feature of PRactice Fusion" — 5.0/5 > **Verified Reviewer** | *February 24, 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We can receive and send referrals electronically. For me, it's very convenient if you're working from and or working as a Va and you have no access to a fax machine or you don't want to waste any more papers. > > **Cons**: at first, setting this up is very confusing. you need to have assistance from the company in order to set this up with your printer or computer device. > > Highly recommended. I love using this. I just think if you don't have any other application then can do faxing electronically use this one. ----- ### "Good add-on to Practice Fusion." — 4.0/5 > **Nick** | *June 5, 2024* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: The integration with Practice Fusion is pretty good. The Updox module allows a queue for TXT messages and faxes, which then can be worked on. It's a good communication tool for scheduling, interacting with patients efficiently and quickly. > > **Cons**: There is still some work involved as far as working the queue but there is no magic wand that can do this automatically. > > Pretty good value as an ad-on to Practice Fusion. The two systems offer some of the best value when it comes to medical software for a practice. ----- ### "Not worth the money" — 3.0/5 > **Rachana** | *June 26, 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: I like the Forms features of this product but you can get similar value other places for much cheaper price > > **Cons**: Customer service is not so good. I tried to cancel the subscription and they wouldn't cancel it unless notified more than 60 days > > Not a good experience and don't recommend to anyone ----- ### "Updox is one of the most important programs we use in our office." — 5.0/5 > **Renea** | *April 11, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I am able to work from anywhere and complete my job. I can communicate with patients any time of day. Messaging is one of my absolute favorite features in Updox\! > > **Cons**: Telehealth is a feature that has not always been consistant so we also use another platform. ----- ### "So Easy not even funny" — 5.0/5 > **Isaiah** | *August 6, 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I was looking for a software to help staff be remote working and still have access to fax options that they didn't need an actual device. UPDox is just the solution for that. > > **Cons**: I dont like that they dont integrate with all EMR vendors right now which would really help with adoption in healthcare. > > Very great experience and I love the user interface. A very affordable recommendable software. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/131375/updox?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/131375/updox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data