About BuildOps

Are you STUCK with: Residential software running a commercial business? Ancient migraine-inducing legacy construction ERPs? Any system not purpose-built for commercial service?

Get the #1 all-in-one Field Service Management & Project Management Software for commercial service contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports.

BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office!

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of BuildOps

- BuildOps smart scheduling optimizes dispatching as calls come in.

- Automate scheduled preventative maintenance with BuildOps.

- Gated workflows from BuildOps ensure technicians complete steps A and B before moving along to C.

- Create and track proposals with BuildOps to speed up quotes and approvals.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

BuildOps Software - BuildOps Mobile Invoicing + Signature Collection: Contractors make payment easier for their customers AND get paid faster with seamless mobile invoicing that integrates directly with their trusted accounting platform (meaning no double entry).
BuildOps Software - BuildOps Comprehensive Asset Management: Optical character recognition (OCR) means techs take a photo of the asset data plate + our software extracts the critical info, accurately documenting and organizing all equipment history.
BuildOps Software - BuildOps Gated Workflows: Customize workflows + assign to jobs to ensure technicians capture everything necessary before moving on. Workflows can include anything from requiring a form be filled out to collecting a customer signature.
BuildOps Software - The BuildOps Boss Board: Reporting across any metrics you need, all in one place. Empower your team to monitor technician success, identify trends, and make decisions backed by data.
BuildOps Software - BuildOps Custom Forms: Create and customize forms, then attach to a job or assign to your technicians. Forms enforce quality, consistency, and proper documentation. And they can be used for anything you want, from COVID-19 Safety to Refrigerant Tracking.
BuildOps Software - BuildOps Lightning-Speed Scheduling: At a glance, you can see when all visits are due, ensure they're scheduled to be done on time, and even bulk schedule in one click. No more letting service agreements fall through the cracks.
BuildOps Software - BuildOps Dispatching Made Easy: Keep your dispatchers happy by allowing them to create, edit + view jobs without ever having to leave the dispatch map. Know where your techs are, their unique skill sets + when they’re available for the next job.
BuildOps Software - BuildOps Project Management: Deliver on schedule + within budget with full visibility into the critical KPIs (+ more):
- Projected profit + profit to date
- Margins
- Budgeting, job costing + utilization amounts
- Even the weather on location
View 9 more
BuildOps video
BuildOps Software - BuildOps Mobile Invoicing + Signature Collection: Contractors make payment easier for their customers AND get paid faster with seamless mobile invoicing that integrates directly with their trusted accounting platform (meaning no double entry).
BuildOps Software - BuildOps Comprehensive Asset Management: Optical character recognition (OCR) means techs take a photo of the asset data plate + our software extracts the critical info, accurately documenting and organizing all equipment history.
BuildOps Software - BuildOps Gated Workflows: Customize workflows + assign to jobs to ensure technicians capture everything necessary before moving on. Workflows can include anything from requiring a form be filled out to collecting a customer signature.
BuildOps Software - The BuildOps Boss Board: Reporting across any metrics you need, all in one place. Empower your team to monitor technician success, identify trends, and make decisions backed by data.
BuildOps Software - BuildOps Custom Forms: Create and customize forms, then attach to a job or assign to your technicians. Forms enforce quality, consistency, and proper documentation. And they can be used for anything you want, from COVID-19 Safety to Refrigerant Tracking.
BuildOps Software - BuildOps Lightning-Speed Scheduling: At a glance, you can see when all visits are due, ensure they're scheduled to be done on time, and even bulk schedule in one click. No more letting service agreements fall through the cracks.
BuildOps Software - BuildOps Dispatching Made Easy: Keep your dispatchers happy by allowing them to create, edit + view jobs without ever having to leave the dispatch map. Know where your techs are, their unique skill sets + when they’re available for the next job.
BuildOps Software - BuildOps Project Management: Deliver on schedule + within budget with full visibility into the critical KPIs (+ more):
- Projected profit + profit to date
- Margins
- Budgeting, job costing + utilization amounts
- Even the weather on location

Features

Total features of BuildOps: 48

  • API
  • Accounting Integration
  • Alerts/Notifications
  • Asset Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Software
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Forms
  • Dispatch Management
  • Document Management Software
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance Software
  • Equipment Tracking
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • GPS
  • Inventory Control Software
  • Inventory Management Software
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Online Time Clock
  • Preventive Maintenance Software
  • Projections
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Recurring Appointments
  • Routing
  • Scheduling Software
  • Service History
  • Technician Management
  • Time Tracking Software
  • Work Order Creation
  • Work Order Management

Alternatives

FieldEdge

4.2
#1 Alternative to BuildOps
FieldEdge is the #1 service management software to help you run and grow your entire field service business. We set you...

iFleet

0
#2 Alternative to BuildOps
iFleet is a GPS tool for commercial or personal fleet management and vehicle tracking.

Atto

3
#3 Alternative to BuildOps
Atto provides businesses in various industry sectors with tools to track their employee's time and location from any...

MobiWork

4.9
#4 Alternative to BuildOps
MobiWork the #1 mobile workforce software solution for your employees in the field, in the office, and for you all your...

Reviews

Overall rating

4.8 /5
(24)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

Already have BuildOps?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 24
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent Software for Growing HVAC Businesses

Reviewed on 5/31/2022

Preventative maintenance agreements, evaluations, and monitoring - makes it easier to know where we...

Preventative maintenance agreements, evaluations, and monitoring - makes it easier to know where we are at any given time rather than having to look in several places.
It's also improved by having excellent integrations with our accounting program.

Pros

BuildOps has helped us grow in a variety of ways. We were initially drawn in by the reporting and automation features. We've gained a lot of insight into our business, which has helped us enhance our dispatching, agreements, and tracking to become a better run company.
Above all, the customer assistance and training are excellent.

Cons

Our sales process doesn't quite map to the software out of the box. This might be unique to us but we've found workarounds.

Michelle
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

New to BuildOps

Reviewed on 10/19/2022

Customer service has been BEYOND EXCEPTIONAL. From [SENSITIVE CONTENT] with our onboarding to...

Customer service has been BEYOND EXCEPTIONAL. From [SENSITIVE CONTENT] with our onboarding to working with [SENSITIVE CONTENT] now, we never feel like we are on an island and they are always quick to respond and willing to help with even the simplest or craziest requests.

Pros

Scheduling is crucial for us, knowing where everyone is and status of job is critical. Assets tracking and integration w/ QBO were main selling points. Ease of use for technicians while still meeting customers requirements cinched it.

Cons

**Ability for technicians to look at job history using mobile app. Mobile App doesnt work with surface pro. Sorting Jobs/Visits by Issue Description. Unable to color code status/tags. Office/desktop unable to assign photo to asset. A 1 page leak check form for customer turned into multiple pages when build in BuildOps. Would be great if form could be built to mirror original form.

Junise
Overall rating
  • Industry: Industrial Automation
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Great software for the price

Reviewed on 10/13/2022

Pros

I liked the buckets until the latest update. It was easier to keep track of what jobs needed to be billed out. The new update doesn't keep track as well as the buckets did.

Cons

The only issue I have with BuildOps is after 50 visits the system will start to load slower. Has some kinks but don't they all!!

Alternatives Considered

MobiWork

Reasons for Choosing BuildOps

Software was being discontinued.

Reasons for Switching to BuildOps

Price
Matthew
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Comfort Indoor Solutsion

Reviewed on 11/15/2022

Very good, just getting used to it.

Very good, just getting used to it.

Pros

The customer service is excellent. [SENSITIVE CONTENT] , our implementation manager was exceptional in supporting us. He answered all my questions, the demos and explanations were clear and extremely helpful, and he was there whenever I needed him.

Cons

I think the integration to this software is difficult, especially for employees who are not used to using project management software. There are lot of functions and things dependent on other inputs.

Chris
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Commercial and Residential HVAC/R company

Reviewed on 6/11/2020

Equipment info requirred
Drive time clock
Partnership agreements
Staff and programmers very great...

Equipment info requirred
Drive time clock
Partnership agreements
Staff and programmers very great service

Pros

Inventory management
Ease of use
Can not skip steps being a tech
Can not clock out without necessary info

Cons

none at this time. We all are excited to have this software

Alternatives Considered

FieldEdge

Reasons for Choosing BuildOps

mhelpdesk was ok, too easy to have techs go from A to Z and clockout without doing all steps in between. Starter program compared to Buildops.

Switched From

mHelpDesk

Reasons for Switching to BuildOps

Price, staff members, ease of use, no ipads necessary for Buildops. Better for Commercial use. Didnt pressure me with everyday calls about signing with them.
Showing 5 reviews of 24 Read all reviews

BuildOps FAQs

Below are some frequently asked questions for BuildOps.

BuildOps offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact BuildOps directly for pricing information.

BuildOps has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

BuildOps supports the following languages:

English

BuildOps supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

BuildOps integrates with the following applications:

QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Sage Intacct, ViewPoint, Viewpoint Spectrum

BuildOps offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for BuildOps.