---
description: Detailed reviews on Hero based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Hero with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hero Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Travel Agency Software](/directory/85/travel-agency/software) > [Hero](/software/131107/hero-travel)

# Hero

Canonical: https://www.getapp.ca/software/131107/hero-travel

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> Hero is a SaaS solution that helps travel agencies streamline processes related to bookings, ticketing, and payment processing. It allows users to generate and send personalized eQuotes, eTickets and eReciepts with travel itineraries, product images and descriptions, and other information.
> 
> Verdict: Rated **4.8/5** by 69 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 69 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hero Travel
- **Location**: Sydney, Australia
- **Founded**: 2014

## Commercial Context

- **Pricing Details**: Hero is available for free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Isle of Man, Japan, Jersey, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain and 4 more

## Features

- API
- Accounting Integration
- Activity Dashboard
- Booking Management
- Client Management
- Customer Database
- Discount Management
- Dynamic Content
- Electronic Payments
- For Travel Agencies
- Invoice Management
- Itinerary Creation
- Multi-Currency
- Online Booking
- Payment Processing Software
- Policy Management Software
- Pricing Management
- Promotions Management
- Quotes/Estimates
- Reminders

## Integrations (11 total)

- Checkfront
- Cloudbeds
- FareHarbor
- ProCharter Tour
- ResPax
- Rezdy
- SiteMinder
- Stripe
- Stripe Terminal
- Xero
- Zaui

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Travel Agency Software](https://www.getapp.ca/directory/85/travel-agency/software)

## Alternatives

1. [TravelWorks](https://www.getapp.ca/software/120247/travelworks) — 4.5/5 (19 reviews)
2. [WeTravel](https://www.getapp.ca/software/174595/wetravel) — 4.8/5 (524 reviews)
3. [Perk](https://www.getapp.ca/software/110143/travelperk) — 4.7/5 (421 reviews)
4. [Ezus](https://www.getapp.ca/software/2031939/esus) — 4.7/5 (60 reviews)
5. [Intelitour](https://www.getapp.ca/software/2078281/intelitour) — 5.0/5 (41 reviews)

## Reviews

### "Perfect sollution for Travel Booking software" — 5.0/5

> **Lisanna** | *March 2, 2020* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to add several products to a quote, in order of travel date. &#10;Payment link / send quote option is great. Easy search functionalities.
> 
> **Cons**: Multiple quotes per customer, instead of just one profile.
> 
> Great team that responds very quick to your needs. They listen to their users about implementing new features. The system is very easy to use, and very quick to learn.

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### "Love Hero\!" — 5.0/5

> **Amy** | *February 25, 2020* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: It's super easy to use, if something needs to be updated or I have a general question, the team from Hero always reply super fast\!
> 
> **Cons**: Sometimes the products need to be updated before we can book them but like I said, the team replies super fast and help fix them\!
> 
> Great experience, easy to use, easy to understand, makes life as a travel agent easy\!

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### "Hero has challenges" — 4.0/5

> **Elliot** | *March 4, 2020* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: Like that you can see multiple suppliers on one platform and send guests quotes to book later
> 
> **Cons**: Find it confusing to use, lots of different requirements in order to get a quote. Lots of clicks. Seems easier to call a company to book instead of using hero.

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### "Great Service, Great Product, A Must Have" — 5.0/5

> **Robert** | *June 3, 2020* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Very simple and easy to use, an easily accessible And usable platform and great customer support. Can’t fault Hero at all.
> 
> **Cons**: I cannot fault this product at all. My only recommendation would be to integrate with my booking system,  which they have advised is in the pipeline anyway.
> 
> Excellent

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### "Awesome company" — 5.0/5

> **Liam** | *February 23, 2020* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I find the software is easy to navigate around and I can always find what I am looking for.
> 
> **Cons**: On occasions we need to amend supplier prices and it doesn't allow me to do this automatically so I need to contact Hero.
> 
> Really good, great company to work with.

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## Links

- [View on GetApp](https://www.getapp.ca/software/131107/hero-travel)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131107/hero-travel> |
| de-AT | <https://www.getapp.at/software/131107/hero-travel> |
| en | <https://www.getapp.com/hospitality-travel-software/a/hero-travel/> |
| en-AE | <https://www.getapp.ae/software/131107/hero-travel> |
| en-AU | <https://www.getapp.com.au/software/131107/hero-travel> |
| en-CA | <https://www.getapp.ca/software/131107/hero-travel> |
| en-GB | <https://www.getapp.co.uk/software/131107/hero-travel> |
| en-IE | <https://www.getapp.ie/software/131107/hero-travel> |
| en-NZ | <https://www.getapp.co.nz/software/131107/hero-travel> |
| en-SG | <https://www.getapp.sg/software/131107/hero-travel> |
| en-ZA | <https://www.getapp.za.com/software/131107/hero-travel> |
| es | <https://www.getapp.es/software/131107/hero-travel> |
| es-CL | <https://www.getapp.cl/software/131107/hero-travel> |
| es-CO | <https://www.getapp.com.co/software/131107/hero-travel> |
| es-MX | <https://www.getapp.com.mx/software/131107/hero-travel> |
| fr | <https://www.getapp.fr/software/131107/hero-travel> |
| fr-BE | <https://fr.getapp.be/software/131107/hero-travel> |
| fr-CA | <https://fr.getapp.ca/software/131107/hero-travel> |
| nl | <https://www.getapp.nl/software/131107/hero-travel> |
| nl-BE | <https://www.getapp.be/software/131107/hero-travel> |
| pt | <https://www.getapp.com.br/software/131107/hero-travel> |
| pt-PT | <https://www.getapp.pt/software/131107/hero-travel> |

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