---
description: Detailed reviews on Pronto based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Pronto with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pronto Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/1257/team-communication/software) > [Pronto](/software/131095/pronto)

# Pronto

Canonical: https://www.getapp.ca/software/131095/pronto

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> Pronto is a communication management solution, which helps educational institutions \&amp; businesses collaborate and communicate via real-time text or video chats. It lets users modify, delete, or store various documents such as spreadsheets, images, videos \&amp; slideshows in a centralized repository.
> 
> Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 10 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pronto
- **Location**: Lehi, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Pronto for additonal pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Canada, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Alerts/Notifications
- Audio Calls
- Audio/Video Messaging
- Chat
- Chat/Messaging
- Communication Management
- Community Management
- Conferencing
- Customizable Branding
- Discussions/Forums
- Document Management Software
- Document Storage
- Email
- Employee Communities
- Employee Database
- Employee Engagement Software
- Employee Onboarding

## Integrations (4 total)

- Dropbox
- Google Drive
- OneDrive
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)
- [Internal Communications Software](https://www.getapp.ca/directory/1267/internal-communications/software)
- [Employee Communication Tools Software](https://www.getapp.ca/directory/1639/employee-communication-tools/software)
- [Student Engagement Platform Software](https://www.getapp.ca/directory/1683/student-engagement-platform/software)
- [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software)

## Alternatives

1. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5318 reviews)
2. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24219 reviews)
3. [BambooHR](https://www.getapp.ca/software/20517/bamboohr) — 4.6/5 (3644 reviews)
4. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom-video-conferencing) — 4.6/5 (14688 reviews)
5. [Pumble](https://www.getapp.ca/software/2039355/pumble) — 4.7/5 (234 reviews)

## Reviews

### "Easy to use, but can be redundant for teams that already use messaging apps" — 5.0/5

> **Jenna** | *September 17, 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to use, great mobile applications and user experience, translation programs are useful for overseas employees, easily segment permissions and group messaging
> 
> **Cons**: Many of our teams use other messaging platforms so it can sometimes cause fragmentation, wish it didn't have read receipts

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### "The best communication tool for retail and more" — 5.0/5

> **Andrew** | *November 27, 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and communication hub\! And assigning tasks. This has been my favorite tool as a manager at Old Navy.
> 
> **Cons**: Too many files. We need to offset some things so it's not so busy. Like it's not horrible but if you try to search sometime things are just so out of date but I guess that's on the company to delete unnecessary posts
> 
> Love it. Love it love it. I'm going to get it for my own business.its been so easy to use and train associates how to use it as well.

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### "Messaging system" — 4.0/5

> **Stephen** | *August 13, 2026* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: The product was very easy to use. The setup was simple, the support team very helpful. It accomplished one of our goals to inter company communication through messaging.
> 
> **Cons**: It was supposed to allow us to hold video meetings and we constantly had trouble with the meetings setting up properly, everyone being able to get onto the call.
> 
> Good but in general, we needed two things from Pronto and we only were able to receive one. That was what it came down to.

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### "best chat app in the market" — 5.0/5

> **Khayam** | *April 19, 2022* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: chatting with colleagues in real-time and checking to see who is online and leaving comments/notes.
> 
> **Cons**: Not being able to find video on how to online or youtube, It would make it a perfect app if there was videos on how to.
> 
> The best app I have used so far

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### "Pronto: A miracle" — 5.0/5

> **Verified Reviewer** | *November 6, 2020* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like how you can have different groups and categories that help you to communicate throughout the entire company. It is very organized.
> 
> **Cons**: There's not much to not like about it. The pricing is very reasonable, it could become more of an issue if it were to become part of a larger company.
> 
> It's been amazing, better than I ever expected. It's very user friendly and has many tools that are helpful for growing companies.

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## Links

- [View on GetApp](https://www.getapp.ca/software/131095/pronto)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131095/pronto> |
| de-AT | <https://www.getapp.at/software/131095/pronto> |
| en | <https://www.getapp.com/education-childcare-software/a/pronto/> |
| en-AE | <https://www.getapp.ae/software/131095/pronto> |
| en-AU | <https://www.getapp.com.au/software/131095/pronto> |
| en-CA | <https://www.getapp.ca/software/131095/pronto> |
| en-GB | <https://www.getapp.co.uk/software/131095/pronto> |
| en-IE | <https://www.getapp.ie/software/131095/pronto> |
| en-NZ | <https://www.getapp.co.nz/software/131095/pronto> |
| en-SG | <https://www.getapp.sg/software/131095/pronto> |
| en-ZA | <https://www.getapp.za.com/software/131095/pronto> |
| es | <https://www.getapp.es/software/131095/pronto> |
| es-CL | <https://www.getapp.cl/software/131095/pronto> |
| es-CO | <https://www.getapp.com.co/software/131095/pronto> |
| es-MX | <https://www.getapp.com.mx/software/131095/pronto> |
| fr | <https://www.getapp.fr/software/131095/pronto> |
| fr-BE | <https://fr.getapp.be/software/131095/pronto> |
| fr-CA | <https://fr.getapp.ca/software/131095/pronto> |
| pt | <https://www.getapp.com.br/software/131095/pronto> |
| pt-PT | <https://www.getapp.pt/software/131095/pronto> |

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