--- description: Detailed reviews on SpotOn based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SpotOn with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Waitlist Management Software](/directory/1575/waitlist/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.ca/software/130639/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more. > > Verdict: Rated **4.2/5** by 370 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 370 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Management - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) ## Related Categories - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) - [Restaurant POS Software](https://www.getapp.ca/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.ca/directory/833/bar-pos/software) - [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software) - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) ## Alternatives 1. [Restroworks](https://www.getapp.ca/software/2036087/restroworks) — 4.9/5 (643 reviews) 2. [Toast POS](https://www.getapp.ca/software/103313/toast-pos) — 4.1/5 (553 reviews) 3. [Lavu](https://www.getapp.ca/software/103207/lavu) — 4.2/5 (259 reviews) 4. [CAKE POS](https://www.getapp.ca/software/105575/cake-pos) — 4.6/5 (522 reviews) 5. [Epos Now](https://www.getapp.ca/software/106871/epos-now) — 3.8/5 (726 reviews) ## Reviews ### "Spoton partnership" — 5.0/5 > **Chuck** | *September 21, 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I feel like they are truly a partner to my business > > **Cons**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." — 5.0/5 > **Tadeo** | *September 17, 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. > > **Cons**: Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations > > My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. ----- ### "Poor Customer Service" — 1.0/5 > **Jennifer** | *July 6, 2025* | Restaurants | Recommendation rating: 1.0/10 > > **Pros**: The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. > > **Cons**: The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. > > After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. ----- ### "Spot on review (Ivan Monroy)" — 5.0/5 > **Ann** | *July 31, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. > > **Cons**: The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. ----- ### "SpotOn Review" — 5.0/5 > **Johnathon** | *July 4, 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Account management, support, uptime, unique equipment, and just how well it works. SpotOn has taken us to the next level. > > **Cons**: Handhelds seem to have some issues with the emv’s failing. All of the equioment works great when it works. > > SpotOn has truly taken our business to another level. From the moment we signed on, the platform has streamlined our operations, improved customer engagement, and enhanced our overall efficiency. But what really sets SpotOn apart is the exceptional support we receive—especially from our account manager,\[sensitive content hidden\] . \[sensitive content hidden\] has been instrumental in helping us grow. Her responsiveness, insight, and dedication have allowed us to eliminate unnecessary processes and focus on what matters most—delivering value to our customers. She goes above and beyond to ensure we’re getting the most out of the system, and her proactive approach makes a huge difference. We highly recommend SpotOn to any business looking to grow with the right tools and the right team behind them. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/130639/spoton-restaurant?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/130639/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data