--- description: Detailed reviews on SpotOn based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SpotOn with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Waitlist Management Software](/directory/1575/waitlist/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.ca/software/130639/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more. > > Verdict: Rated **4.2/5** by 371 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 371 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Management - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) ## Related Categories - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) - [Restaurant POS Software](https://www.getapp.ca/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.ca/directory/833/bar-pos/software) - [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software) - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) ## Alternatives 1. [Toast POS](https://www.getapp.ca/software/103313/toast-pos) — 4.1/5 (554 reviews) 2. [Epos Now](https://www.getapp.ca/software/106871/epos-now) — 3.8/5 (729 reviews) 3. [Restroworks](https://www.getapp.ca/software/2036087/Restroworks) — 4.9/5 (682 reviews) 4. [Lavu](https://www.getapp.ca/software/103207/lavu) — 4.2/5 (259 reviews) 5. [CAKE POS](https://www.getapp.ca/software/105575/cake-pos) — 4.6/5 (522 reviews) ## Reviews ### "Spoton partnership" — 5.0/5 > **Chuck** | *September 21, 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I feel like they are truly a partner to my business > > **Cons**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "Works well so far" — 4.0/5 > **Tracy** | *June 14, 2025* | Food & Beverages | Recommendation rating: 6.0/10 > > **Pros**: I like the streamlined look of the POS once it was installed. I also had a great onboarding specialist. > > **Cons**: I am not happy with how there is little to no support with the integrations with SpotOn, specifically with ShoGo. > > Overall, I am pleased with SpotOn so far. There have been a couple of minor tweaks and fixes needed but they were remedied quickly. ----- ### "Poor Customer Service" — 1.0/5 > **Jennifer** | *July 6, 2025* | Restaurants | Recommendation rating: 1.0/10 > > **Pros**: The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. > > **Cons**: The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. > > After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. ----- ### "Wish we found SpotOn sooner\!" — 5.0/5 > **Kate** | *April 4, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] customer service\! Also the reporting capability and customizable user interface. > > **Cons**: I wish that improvements were faster to develop. > > It was a game changer for our business. We used micros before and this is night and day improvements and ease of training, improvements and edits. ----- ### "SpotOn Review" — 5.0/5 > **Johnathon** | *July 4, 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Account management, support, uptime, unique equipment, and just how well it works. SpotOn has taken us to the next level. > > **Cons**: Handhelds seem to have some issues with the emv’s failing. All of the equioment works great when it works. > > SpotOn has truly taken our business to another level. From the moment we signed on, the platform has streamlined our operations, improved customer engagement, and enhanced our overall efficiency. But what really sets SpotOn apart is the exceptional support we receive—especially from our account manager,\[sensitive content hidden\] . \[sensitive content hidden\] has been instrumental in helping us grow. Her responsiveness, insight, and dedication have allowed us to eliminate unnecessary processes and focus on what matters most—delivering value to our customers. She goes above and beyond to ensure we’re getting the most out of the system, and her proactive approach makes a huge difference. We highly recommend SpotOn to any business looking to grow with the right tools and the right team behind them. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/130639/spoton-restaurant?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/130639/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data