---
description: Detailed reviews on Fusion Framework System based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Fusion Framework System with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Framework System Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Enterprise Risk Management Software (ERM)](/directory/3659/erm-software/software) > [Fusion Framework System](/software/130515/fusion-framework-system)

# Fusion Framework System

Canonical: https://www.getapp.ca/software/130515/fusion-framework-system

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/software/130515/fusion-framework-system?page=2)

> Fusion provides enterprise resilience software built on the Salesforce Lightning platform. The system offers integrated solutions for business continuity, crisis management, and third-party risk assessment through a single dashboard interface. Organizations can visualize operational interconnections, identify potential failure points, and implement proactive risk mitigation strategies through scenario testing and dynamic data analysis.
> 
> Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 51 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fusion Risk Management
- **Location**: Rolling Meadows, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese
- **Available Countries**: Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Ireland, Japan, Luxembourg, Mexico, Netherlands, Norway, Sweden, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Assessment Management
- Audit Management
- Audit Trail
- Business Process Control
- Collaboration Tools
- Communications Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Dashboard Software
- Data Import/Export

## Integrations (11 total)

- AlertMedia
- Argos Risk
- Boomi
- Everbridge Mass Notification
- MuleSoft Anypoint Platform
- OnSolve Platform
- Salesforce Sales Cloud
- SecurityScorecard
- ServiceNow
- Supply Wisdom
- xMatters

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Enterprise Risk Management Software (ERM)](https://www.getapp.ca/directory/3659/erm-software/software)

## Related Categories

- [Enterprise Risk Management Software (ERM)](https://www.getapp.ca/directory/3659/erm-software/software)
- [Business Continuity Software](https://www.getapp.ca/directory/272/business-continuity/software)
- [Risk Management Software](https://www.getapp.ca/directory/246/risk-management/software)
- [Vendor Management Software](https://www.getapp.ca/directory/993/vendor-management/software)
- [Incident Management Software](https://www.getapp.ca/directory/1415/incident-management/software)

## Alternatives

1. [Pirani](https://www.getapp.ca/software/2040543/pirani) — 4.5/5 (212 reviews)
2. [Wrike](https://www.getapp.ca/software/9964/wrike) — 4.4/5 (3023 reviews)
3. [MasterControl Quality Excellence](https://www.getapp.ca/software/104305/mastercontrol) — 4.5/5 (535 reviews)
4. [GOAT Risk](https://www.getapp.ca/software/155407/goat-risk) — 4.7/5 (65 reviews)
5. [AuditBoard](https://www.getapp.ca/software/108077/soxhub) — 4.7/5 (414 reviews)

## Reviews

### "Connecting the dots: going digital with turn data into information, and into business decisions" — 5.0/5

> **Rob** | *February 9, 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use to connect all objects and data together and create a single lens as for an overview. In short the flexibility, capability to integrate data and user friendliness of the total system.
> 
> **Cons**: It's hard to say what we think is the least of the system. The biggest pitfall we always find is that there is as much as possible, and because of the enthusiasm to create as much as possible, the challenge is to keep things as simple as possible for the end user so that people keep on using the system for what it is meant for\!
> 
> The first intent was to get our business continuity management processes configured and managed in a structured and governed way of working. To solve less of standardization was also a key objective.&#10;Having Fusion RM operationalized and deployed in all entities in our scope we achieved the key objectives. In the mean time we started to include other domains to use their data (e.g. insurance risk) of an entity. This data became direct and real-time available. Based on this success the FRM platform expanded to an integrated resilience platform as of today. We included an advance threats, other domains with real-time data like security incident, emergency response, crisis management activities, etc etc. &#10;&#10;Real-time data is available, with an integrated overview of business, IT, insurance, and suppliers with financial values which in the past took too much time to get this insights. This resolved many business issues of delivery, quality and operational excellence. However there is always room for improvement to be faster, accurate, and complete.

-----

### "Fusion - should I do it?" — 5.0/5

> **Carol** | *February 6, 2020* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The software allows for a Business Continuity / Emergency Management team to build the application desired to support THEIR defined program...not the program the vendor has defined.
> 
> **Cons**: It can be intimidating.  There is so much flexibility, it does take a team lead to maintain the application.  There are APIs that can be put in place to pull / push data between supporting applications (architecture, incident management, CMDB) if Fusion is not used for these features as well.
> 
> I have worked with several different applications that support the Business Continuity / Emergency Management industry (over 20 years of experience).  I have been able to develop key performance indicators to communicate the value of the investment into the application and the BC program.  Once you understand how to make customization, it is very easy.  The 'customization' have also been able to convert over to the most recent LEX upgrade.

-----

### "Next Generation DR Planning System" — 3.0/5

> **Elizabeth** | *February 6, 2020* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: Streamlined approach to developing a plan and mapping components. The system is easy to navigate and the dashboard provide a good overview of the current status of the Program.
> 
> **Cons**: The project is in its final stages and haven't identified any weaknesses as it is primarily an out of the box implementation. Once deployed we may find areas that we need to tolerate and work with the Fusion team for enhancement.
> 
> Overall pleased with the system after executing against requirements and configuration changes. The development and testing process to move environments from Dev to QA and Prod for was challenging and required additional time and resources.

-----

### "Fusion User 10+ Years" — 5.0/5

> **Bert** | *June 6, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: BC and DR planning&#10;Vendor and Risk Management&#10;Incident Management
> 
> **Cons**: Conga reporting is still a challenge and we avoid using it.
> 
> New planner (LEX) interface is better. We've used Fusion for over 10 years and appreciate the system to document the BC/DR program and plans. We also use it for Risk and Vendor management, testing, and event documentation.

-----

### "Great product\!" — 5.0/5

> **Andy** | *May 24, 2022* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The reporting features are extremely useful to our organization\!
> 
> **Cons**: For some of the most useful features, there is not documentation on how to implement without direct intervention by the Fusion team.
> 
> We have thoroughly enjoyed using Fusion and would definitely recommend to others.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/software/130515/fusion-framework-system?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/130515/fusion-framework-system)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/130515/fusion-framework-system> |
| de-AT | <https://www.getapp.at/software/130515/fusion-framework-system> |
| en | <https://www.getapp.com/operations-management-software/a/fusion-5/> |
| en-AE | <https://www.getapp.ae/software/130515/fusion-framework-system> |
| en-AU | <https://www.getapp.com.au/software/130515/fusion-framework-system> |
| en-CA | <https://www.getapp.ca/software/130515/fusion-framework-system> |
| en-GB | <https://www.getapp.co.uk/software/130515/fusion-framework-system> |
| en-IE | <https://www.getapp.ie/software/130515/fusion-framework-system> |
| en-NZ | <https://www.getapp.co.nz/software/130515/fusion-framework-system> |
| en-SG | <https://www.getapp.sg/software/130515/fusion-framework-system> |
| en-ZA | <https://www.getapp.za.com/software/130515/fusion-framework-system> |
| es | <https://www.getapp.es/software/130515/fusion-framework-system> |
| es-CL | <https://www.getapp.cl/software/130515/fusion-framework-system> |
| es-CO | <https://www.getapp.com.co/software/130515/fusion-framework-system> |
| es-MX | <https://www.getapp.com.mx/software/130515/fusion-framework-system> |
| fr | <https://www.getapp.fr/software/130515/fusion-framework-system> |
| fr-BE | <https://fr.getapp.be/software/130515/fusion-framework-system> |
| fr-CA | <https://fr.getapp.ca/software/130515/fusion-framework-system> |
| nl | <https://www.getapp.nl/software/130515/fusion-framework-system> |
| nl-BE | <https://www.getapp.be/software/130515/fusion-framework-system> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Fusion Framework System","description":"Fusion provides enterprise software solutions that enable organizations to build proactive continuity and resiliency strategies. The Fusion Framework System, built on the Salesforce Lightning platform, delivers a single integrated dashboard that dynamically visualizes business interconnections and potential vulnerabilities. The platform offers intuitive, visual, and interactive analytical tools that help organizations identify points of friction, single points of failure, and key risks, allowing teams to take precise actions to mitigate impact during disruptions. Through its comprehensive data integration capabilities, Fusion aggregates information from various sources, including third parties, personnel, and technology systems, to create a unified view of operational risks.\n\nThe platform encompasses multiple specialized solutions including business continuity management, crisis and incident management, IT disaster recovery, third-party risk management, risk management, and operational resilience. Each solution is designed to address specific organizational needs while maintaining integration with the broader resilience framework. The BC Plan inFusion feature transitions organizations from manual planning to dynamic, actionable data, while Fusion Intelligence leverages years of expertise to simplify complex processes. The scenario simulation and intelligence capability enables large-scale testing to identify potential breaking points before actual disruptions occur, supporting a proactive approach to risk management.\n\nFusion offers purpose-built solution packages tailored to different industry requirements, with specialized implementations for financial services, technology service providers, and manufacturing sectors. The platform serves as a compliance hub for regulatory frameworks such as the digital operational resilience act, helping organizations achieve and demonstrate compliance through its integrated approach. Additionally, the system supports core functionalities including service identification, resource mapping, impact tolerance setting, scenario testing, and streamlined response and communication during incidents. This data-driven approach to resilience allows organizations to adapt to changes in their operating environment and maintain business continuity regardless of circumstances.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2413eb8-c585-4524-ad70-a0f58620208a.png","url":"https://www.getapp.ca/software/130515/fusion-framework-system","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/130515/fusion-framework-system#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":51,"ratingValue":4.5},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/software/130515/fusion-framework-system#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Enterprise Risk Management Software (ERM)","position":2,"item":"/directory/3659/erm-software/software","@type":"ListItem"},{"name":"Fusion Framework System","position":3,"item":"/software/130515/fusion-framework-system","@type":"ListItem"}]}]}
</script>
