---
description: Detailed reviews on Flowroute based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Flowroute with similar products.
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title: Flowroute Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Flowroute](/software/130035/flowroute)

# Flowroute

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> Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.
> 
> Verdict: Rated **4.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Flowroute
- **Location**: Seattle, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Self-service plan available with pay-as-you-go pricing.&#10;Rates starting at $0.005 / min with MRC of $0.50 with $0.00 Setup.&#10;We also offer net 30 post-pay upon credit approval. &#10;Check out our website for more pricing at https://www.flowroute.com/pricing-details/
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 8 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Call Disposition
- Call List Management
- Call Routing
- Call Tracking Software
- Caller ID
- Communication Management
- Live Chat Software
- Mobile Access
- Monitoring
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging

## Integrations (5 total)

- 3CX
- Asterisk
- Grandstream Wave
- Microsoft 365
- OnSIP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software)

## Alternatives

1. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews)
2. [Avochato](https://www.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews)
3. [TextP2P](https://www.getapp.ca/software/118243/text-p2p) — 5.0/5 (124 reviews)
4. [DialMyCalls](https://www.getapp.ca/software/91781/dialmycalls) — 4.8/5 (51 reviews)
5. [TextPeak](https://www.getapp.ca/software/2070555/textpeak) (0 reviews)

## Reviews

### "Fantastic quality provider" — 5.0/5

> **Tahor** | *February 15, 2019* | Commercial Real Estate Software | Recommendation rating: 10.0/10
> 
> **Pros**: The pay as you go idea Flowroute brings to the table is great. I love how easy it is to set up my account and get my Sip trunk live. Anytime I run into issues, the support team reports back on my tickets. Overall I've had little downtime with them
> 
> **Cons**: I think everything is great about the provider, the only thing I liked least is the lack of software to connect your texting API to.
> 
> I've setup my business with Flowroute being the provider and 3CX as my PBX. My overall experience has been great

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### "Reliable service with great support" — 5.0/5

> **Michael** | *July 27, 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Flowroute has an extensive infrastructure.  They are always investing in their environment and improving their offering.  Sound quality and security are top-notch. I can confidently use the flowroute service to provide quality voice services to my clients.
> 
> **Cons**: There is currently one small issue with the management console where I am unable to move DIDs around between sub-accounts, but the support team is very responsive and helps me achieve this quickly, so this is minor.  Additionally, Flowroute indicates this issue will be addressed shortly, and based on their track record, i'm confident it will be.
> 
> Flowroute helps me to offer enterprise grade sip trunking at a very affordable price.  Their support team gives me confidence and allows me to focus on running my business.  Having a great partner is not optional if success is your goal, and Flowroute delivers.

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### "Stay away.  There service and Support have gone downwill" — 1.0/5

> **jeffrey** | *June 23, 2020* | Apparel & Fashion | Recommendation rating: 0.0/10
> 
> **Pros**: They used to have great support, service and pricing
> 
> **Cons**: They have terrible support and service now.
> 
> I have been with Flowroute for years.  In the beginning years, tech support was great and service was great.  Something has happened over the last year where they made changes and assumed everyones' configuration would simply work with server changes, but they have miscalculated much and left several of my customers without service.  When contacting their tech support these days, you will get "It is your problem, hire a tech guy to help you connect with our servers".  I am done trying to troubleshoot their issues and will simply move each client that complains to another platform.

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### "One-stop pace for all our telephony needs" — 5.0/5

> **Kevin** | *April 17, 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Sip Trunking&#10;Voice&#10;DID's &#10;Messaging &#10;Open API
> 
> **Cons**: Just one issue. We purchase DID using API and the DID's are not SMS enabled by default. We have to send a request to support to enable SMS for the purchased DID's
> 
> We have been using Flowroute for more than a decade.  We have not faced any issue with voice quality or SMS delivery. They have a wonderful support team to help us. Thanks to \[SENSITIVE CONTENT HIDDEN\] from support who's very helpful.

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### "Flowroute for VOIP" — 4.0/5

> **Farhan** | *September 9, 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: The software allows numbers and dies to be easily integrated with user’s own software for PSTN services via voip. Our company uses services from flowroute to provide pstn services to our video collaboration customers. The support is very helpful and is willing to spend hours to help out with technical challenges.
> 
> **Cons**: There isn’t much to dislike about this software. It is priced economically as well. However better cnam and text messages support will be an additional benefit.

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## Links

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| en | <https://www.getapp.com/it-communications-software/a/flowroute/> |
| en-AE | <https://www.getapp.ae/software/130035/flowroute> |
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| nl-BE | <https://www.getapp.be/software/130035/flowroute> |
| pt | <https://www.getapp.com.br/software/130035/flowroute> |
| pt-PT | <https://www.getapp.pt/software/130035/flowroute> |

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