Breezeway

4.6 (69)
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Automate operations, drive quality, & elevate property care.

About Breezeway

Breezeway is the #1 operations and messaging platform for short-term rentals. Breezeway integrates with dozens of PMS providers. Breezeway is purpose-built to coordinate complex work, like cleaning and maintenance, and deliver homes that are perfectly prepared to specific standards. Standardize your processes with customizable checklists, an easy-to-use mobile app for cleaners, a welcome book, guest messaging and more.

Pricing starting from:

US$6.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Breezeway

Breezeway’s desktop and mobile apps empower you and your teams to:
- Schedule Property Care & Service Tasks
Our user-friendly dashboard combines data from integrations, teams, and historical jobs so you can ditch your spreadsheets and make sure that the right job is assigned to the right person and at the right time.

- Coordinate Work & Issues
Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards. You’ll also have visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise.

- Text Guests
Our SMS messaging tools are purpose-built for short-term rental operators, so you can stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue.

- Share & Report Work to Owner Clients
Showcasing the full scope of your property management services to homeowners has never been more important. Our owner reporting programs give you what you need to increase owner retention, acquisition, and referral business.

- Control Property Access & Security
Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.

- Integrate with PMS Systems & IoT Devices
Optimize your property operations by integrating Breezeway with your property management software. Our PMS integrations automatically sync your property details and reservation data, which makes it easy for you to coordinate cleaning, inspections and maintenance.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, France, Germany, Ireland and 7 others

Supported Languages

Danish, English, German, Spanish

Pricing starting from:

US$6.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Breezeway Software - Automate Task Scheduling & Property Care Programs
Breezeway Software - Easily Coordinate Work and Gain Confidence in Property Care
Breezeway Software - Complete High-Quality Cleans, Inspections, and Repairs
Breezeway Software - Share Detailed Owner Reporting and Build Trust
Breezeway Software - Tie Your Operations and Messaging Together
View 7 more
Breezeway video
Breezeway video
Breezeway Software - Automate Task Scheduling & Property Care Programs
Breezeway Software - Easily Coordinate Work and Gain Confidence in Property Care
Breezeway Software - Complete High-Quality Cleans, Inspections, and Repairs
Breezeway Software - Share Detailed Owner Reporting and Build Trust
Breezeway Software - Tie Your Operations and Messaging Together

Features

Total features of Breezeway: 44

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Calendar Management
  • Channel Management Software
  • Communication Management
  • Credit Card Processing
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • For Hospitality Industry
  • For Vacation Rentals
  • Front Desk Management
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Management Software
  • Invoice Management
  • Maintenance Management Software
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Property
  • Online Payments
  • Payment Processing Software
  • Rate Management
  • Ratings/Reviews
  • Real-Time Notifications
  • Reporting & Statistics
  • Reservations Management
  • SMS Messaging
  • Short/Long Term Rental
  • Task Management Software
  • Third-Party Integrations
  • Transaction History
  • Vendor Management Software
  • Work Order Management

Alternatives

LiveRez

4.5
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MaintainX

4.8
#2 Alternative to Breezeway
MaintainX is the leading maintenance and work execution software trusted by over 6,500 companies worldwide.

Escapia

4.5
#3 Alternative to Breezeway
Escapia is vacation rental software for managing reservations, accounting, property listings. maintenance, housekeeping,...

HelloShift

4.8
#4 Alternative to Breezeway
Powering Your Digital Hotel: Guest Messaging & WebChat - Staff Collaboration - Housekeeping Management. HelloShift...

Reviews

Overall rating

4.6 /5
(69)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.7/5

Already have Breezeway?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 69
Leah R
Leah R
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hands down best support team in the business

Reviewed on 2023-07-14

We have nothing but great feedback for Breezeway they are the entire package strong support team, a...

We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.

Pros

In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.

Cons

The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.

Response from Breezeway

Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience.

Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!

Sammy
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Breezeway automation has saved us time and money!

Reviewed on 2023-07-19

Pros

Breezeway has helped streamline our daily cleaning and inspection process for guest and owner reservations, as well as maintenance tasks. The task automation has saved us a lot of time!

Cons

It would be beneficial if we could create subtasks within a task and assign those subtasks to different employees. This would help us with larger, multistep projects. It would also be nice if users could create private task lists for themselves without assigning them to a specific property.

Response from Breezeway

So glad that we're helping you save time! Thanks for sharing your experience. Subtasks are definitely something we hear our clients would benefit from often so it's a feature we're considering in the future!

Michael
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Stay away from Breezeway

Reviewed on 2024-04-29

Pros

This company is a scam!
Stay away. Never use this company.

Cons

Over 6 x 1 hour calls required in training so you can understand the products. Then you need to train your staff.

Michelle
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We love Breezeway

Reviewed on 2021-09-02

LOVE!! Great support.

LOVE!! Great support.

Pros

Where to start - easy of finding workorders. Easy of creating workorders. The communication inside a WO - cuts down on phone calls to each other. The guest texting feature. Recurring WO.

Cons

At times it takes both the ap and the desktop version on your phone to get all the information.

Stacy
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MUST HAVE PRODUCT!!!

Reviewed on 2019-06-06

We love it, and can't wait to learn more!!

We love it, and can't wait to learn more!!

Pros

As an Owner/General Manager of a vacation rental company I am inundated with new software and products all the time. I decided to give this one a try and we have been blown away. It is going to give me so much information on how we run our business, and how much tasks and supplies are truly costing me. We have only been using it about 3 months and we haven't even dived in to all of it.

Cons

Comments section has been the hardest for us. We use slack and like its ease of keeping everyone in the loop. We feel the comments section isn't as quick and easy for people to use, again its been 2 months so could be us :)

Alternatives Considered

Properly

Reasons for Switching to Breezeway

The sales team was so knowledgeable and wonderful to work with and Breezeway had way more in terms of use that mattered to us.
Showing 5 reviews of 69 Read all reviews

Breezeway FAQs

Below are some frequently asked questions for Breezeway.

Breezeway offers the following pricing plans:

  • Starting from: US$6.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Breezeway for pricing information.

Breezeway has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Breezeway supports the following languages:

Danish, English, German, Spanish

Breezeway supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Breezeway integrates with the following applications:

365villas, Apaleo, AppFolio Property Manager, Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, Guesty For Hosts, HOMHERO, Hospitable.com, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kigo, Kross Booking, LiveRez, Lodgify, Mews, MyVR, OPERA Cloud Property Management, OwnerRez, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Resly, Smily, Stayntouch PMS, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro

Breezeway offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Breezeway.