About Breezeway
Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties, and deliver the best service experience to guests and homeowners.
Breezeway’s software and mobile apps have facilitated over 6M property tasks across 100+ million square feet, and help hundreds of short-term rental operators and hospitality professionals meet detailed service standards.
Combining deep learning technology, robust property data, smart messaging, and mobile-first task management, Breezeway is bringing service optimization to the property management space. Created by the founder of FlipKey (acquired by TripAdvisor), the Breezeway team is building the future of property care and service.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Breezeway
Key benefits of Breezeway
Breezeway’s desktop and mobile apps empower you and your teams to:
- Schedule Property Care & Service Tasks
Our user-friendly dashboard combines data from integrations, teams, and historical jobs so you can ditch your spreadsheets and make sure that the right job is assigned to the right person and at the right time.
- Coordinate Work & Issues
Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards. You’ll also have visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise.
- Text Guests
Our SMS messaging tools are purpose-built for short-term rental operators, so you can stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue.
- Share & Report Work to Owner Clients
Showcasing the full scope of your property management services to homeowners has never been more important. Our owner reporting programs give you what you need to increase owner retention, acquisition, and referral business.
- Control Property Access & Security
Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.
- Integrate with PMS Systems & IoT Devices
Optimize your property operations by integrating Breezeway with your property management software. Our PMS integrations automatically sync your property details and reservation data, which makes it easy for you to coordinate cleaning, inspections and maintenance.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Germany, France, United Kingdom , Ireland, Italy, Mexico, Netherlands, New Zealand, United States and 6 others
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Breezeway
Images
Features
Total features of Breezeway: 20
Alternatives
Properly
MaintainX
Rent Manager
monday.com
Reviews
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- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
About Using Breezeway
Reviewed on 2021-01-18
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our...
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
Pros
This software package has a clean and modern design which make it easy for anyone to use. The app is almost completely self-explanatory. We can invite our vendors to use the program with us at no additional cost.
Cons
The entire team must be on board! The set-up process can be tedious, but thoughtful decisions early on will make future use and set up much easier.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
One of the best in the industry
Reviewed on 2019-12-11
Pros
Breezeway isn't perfect but man do they work hard on improvements and roll them out regularly and quickly. They are also great about communicating.
Cons
Some of the newer tools and features are buggy but that's to be expected. The biggest downside for us is that we still can't automate certain things like scheduling of vacancy checks and transfer of service orders to our owner portal. Hopefully those are on the horizon.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great once you understand!
Reviewed on 2022-08-31
I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the...
I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the breezeway app to maps. I don't need to worry about what or with whom I work as it is listed. It takes forever and sometimes glitches but I'm happy with it!
Pros
I love the fact that we can put in the galleries different pictures so staff or anyone honestly could go ahead and use those for booking photos.
It is essential most places stage the same over and over. With customized checklists each different quirk can be relayed to the cleaner swiftly.
I love being able to know names of guests arriving so I can thank them on behalf of the company. And it helps we get to see the prices and leave our comments. Aw
Cons
The features I dislike the most are: no comparison photos to match up like Properly, lack of direct communication with people for emergencies, and that it allows so many micro details that the admins get a bit overzealous with the requirements.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great for the maintenance, inventory and housekeeping management
Reviewed on 2022-06-04
Great software, customer service, limited options compared to their competitors.
Great software, customer service, limited options compared to their competitors.
Pros
Ease of use. Highly functional and does everything what you require to sort inventory, work organisation & housekeeping service. Amazing customer service.
Cons
No guest messaging option. Not fully functional on the European market.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Scheduling/Task Assigning Software for a Busy Team
Reviewed on 2022-09-06
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool...
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us. The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Pros
The user interface for this software is SO easy to use. I love how detailed you can choose to be for task templates, which is very crucial for us since we have large houses with a lot of details that our housekeepers need to be aware of for their cleans. We also have many small maintenance tasks that need to be created at any time and the ease of assigning tasks to technicians is great. We utilize the 'comments' section of individual tasks to easily communicate with our technicians and contractors. This is an easy mobile app for all of our cleaners to use for referencing directions as well as communicating quickly with our management team.
Cons
I don't have any cons however I would love to be able to see a full calendar view on the mobile app version of the software as opposed to list items.
Breezeway FAQs
Below are some frequently asked questions for Breezeway.Q. What type of pricing plans does Breezeway offer?
Breezeway offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Breezeway for pricing information.
Q. Who are the typical users of Breezeway?
Breezeway has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Breezeway support?
Breezeway supports the following languages:
English
Q. Does Breezeway support mobile devices?
Breezeway supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Breezeway integrate with?
Breezeway integrates with the following applications:
Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kigo, LiveRez, MyVR, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Streamline, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro
Q. What level of support does Breezeway offer?
Breezeway offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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