About Breezeway
Breezeway’s property care and messaging app helps thousands of vacation rental hosts and hospitality managers automate operations, drive quality, and elevate the experience at every property. Created by the founding team of FlipKey (acquired by TripAdvisor), Breezeway is purpose-built to coordinate complex work and deliver homes that are perfectly prepared to specific standards.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Breezeway
Breezeway’s desktop and mobile apps empower you and your teams to:
- Schedule Property Care & Service Tasks
Our user-friendly dashboard combines data from integrations, teams, and historical jobs so you can ditch your spreadsheets and make sure that the right job is assigned to the right person and at the right time.
- Coordinate Work & Issues
Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards. You’ll also have visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise.
- Text Guests
Our SMS messaging tools are purpose-built for short-term rental operators, so you can stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue.
- Share & Report Work to Owner Clients
Showcasing the full scope of your property management services to homeowners has never been more important. Our owner reporting programs give you what you need to increase owner retention, acquisition, and referral business.
- Control Property Access & Security
Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.
- Integrate with PMS Systems & IoT Devices
Optimize your property operations by integrating Breezeway with your property management software. Our PMS integrations automatically sync your property details and reservation data, which makes it easy for you to coordinate cleaning, inspections and maintenance.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Germany, Spain, France , United Kingdom, Ireland, Italy, Mexico, Netherlands, New Zealand, United States and 7 others
Supported Languages
Danish, English, German, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Breezeway: 30
Alternatives
Connecteam
MaintainX
LiveRez
Properly
Reviews
Already have Breezeway?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
About Using Breezeway
Reviewed on 1/18/2021
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our...
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
Pros
This software package has a clean and modern design which make it easy for anyone to use. The app is almost completely self-explanatory. We can invite our vendors to use the program with us at no additional cost.
Cons
The entire team must be on board! The set-up process can be tedious, but thoughtful decisions early on will make future use and set up much easier.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Critical to Our Company's Workflow
Reviewed on 12/22/2022
We had an productive, thorough and helpful on-boarding session with [SENSITIVE CONTENT] . Our...
We had an productive, thorough and helpful on-boarding session with [SENSITIVE CONTENT] . Our service representative[SENSITIVE CONTENT] is prompt, smart and considerate. Our company has been using Breezeway for under six months and we are excited to take advantage of more features that are currently under-utilized in the upcoming year.
Pros
Breezeway allows our scatter-site company employees to communicate with management effectively. We have been able to streamline our efforts and improve efficiency by using cleaning templates and discovering areas where improvement is needed through labor productivity and reporting patterns of issue trends.
Cons
There is a lag time between our Channel Management Software and Breezeway that has created a few issues when we receive last-minute bookings. The messaging feature can load slowly sometimes.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Be careful with you bank account
Reviewed on 1/21/2023
Terrible implementation and billing. Be vigilant of your credit card and bank account. On the last...
Terrible implementation and billing. Be vigilant of your credit card and bank account. On the last months they have been charging between 4-5 times. I had to remove the automatic payments. Synchronization with PMS is not reliable
Pros
It is ok to manage field tasks , nothing else
Cons
Too complex and not user friendly or intuitive
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Leading Tool for Vacation Rental Operations
Reviewed on 1/10/2023
It's amazing! I have been working with the Breezeway team now for several years, and I can only...
It's amazing! I have been working with the Breezeway team now for several years, and I can only say they are always ready to help; they listen carefully to our needs and so far have developed an amazing tool to make successful the BOH.
Pros
Schedule rules, text message tool, dashboard.
Cons
Integrations with a lost and found and after-hours service will be a great addition.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great once you understand!
Reviewed on 8/31/2022
I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the...
I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the breezeway app to maps. I don't need to worry about what or with whom I work as it is listed. It takes forever and sometimes glitches but I'm happy with it!
Pros
I love the fact that we can put in the galleries different pictures so staff or anyone honestly could go ahead and use those for booking photos.
It is essential most places stage the same over and over. With customized checklists each different quirk can be relayed to the cleaner swiftly.
I love being able to know names of guests arriving so I can thank them on behalf of the company. And it helps we get to see the prices and leave our comments. Aw
Cons
The features I dislike the most are: no comparison photos to match up like Properly, lack of direct communication with people for emergencies, and that it allows so many micro details that the admins get a bit overzealous with the requirements.
Breezeway FAQs
Below are some frequently asked questions for Breezeway.Q. What type of pricing plans does Breezeway offer?
Breezeway offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Breezeway for pricing information.
Q. Who are the typical users of Breezeway?
Breezeway has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Breezeway support?
Breezeway supports the following languages:
Danish, English, German, Spanish
Q. Does Breezeway support mobile devices?
Breezeway supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Breezeway integrate with?
Breezeway integrates with the following applications:
Apaleo, Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, HOMHERO, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kigo, LiveRez, MyVR, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Streamline, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro
Q. What level of support does Breezeway offer?
Breezeway offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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