Breezeway

Short-term rental property operations and services platform

About Breezeway

Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties, and deliver the best service experience to guests and homeowners.

Breezeway’s software and mobile apps have facilitated over 6M property tasks across 100+ million square feet, and help hundreds of short-term rental operators and hospitality professionals meet detailed service standards.

Combining deep learning technology, robust property data, smart messaging, and mobile-first task management, Breezeway is bringing service optimization to the property management space. Created by the founder of FlipKey (acquired by TripAdvisor), the Breezeway team is building the future of property care and service.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Breezeway

Key benefits of Breezeway

Breezeway’s desktop and mobile apps empower you and your teams to:
- Schedule Property Care & Service Tasks
Our user-friendly dashboard combines data from integrations, teams, and historical jobs so you can ditch your spreadsheets and make sure that the right job is assigned to the right person and at the right time.

- Coordinate Work & Issues
Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards. You’ll also have visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise.

- Text Guests
Our SMS messaging tools are purpose-built for short-term rental operators, so you can stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue.

- Share & Report Work to Owner Clients
Showcasing the full scope of your property management services to homeowners has never been more important. Our owner reporting programs give you what you need to increase owner retention, acquisition, and referral business.

- Control Property Access & Security
Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.

- Integrate with PMS Systems & IoT Devices
Optimize your property operations by integrating Breezeway with your property management software. Our PMS integrations automatically sync your property details and reservation data, which makes it easy for you to coordinate cleaning, inspections and maintenance.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Germany, France, United Kingdom , Ireland, Italy, Mexico, Netherlands, New Zealand, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Breezeway

Images

Breezeway Software - Automate Task Scheduling & Property Care Programs Using Data
Breezeway Software - Complete High-Quality Cleans, Inspections, Repairs, & Service Work at Each Property
Breezeway Software - Easily Coordinate Work and Gain Confidence in Property Readiness
Breezeway Software - Communicate with Guests and Deliver More Customized Service
Breezeway Software - Share Detailed Owner Reporting to Build Trust and Boost Retention & Revenue
Breezeway Software - Leverage Preventative Maintenance for Robust Asset Management
Breezeway Software - Monitor Inventory Levels and Automatically Deduct Supplies When Tasks Are Completed
View 9 more
Breezeway video
Breezeway video
Breezeway Software - Automate Task Scheduling & Property Care Programs Using Data
Breezeway Software - Complete High-Quality Cleans, Inspections, Repairs, & Service Work at Each Property
Breezeway Software - Easily Coordinate Work and Gain Confidence in Property Readiness
Breezeway Software - Communicate with Guests and Deliver More Customized Service
Breezeway Software - Share Detailed Owner Reporting to Build Trust and Boost Retention & Revenue
Breezeway Software - Leverage Preventative Maintenance for Robust Asset Management
Breezeway Software - Monitor Inventory Levels and Automatically Deduct Supplies When Tasks Are Completed

Features

Total features of Breezeway: 20

  • Activity Dashboard
  • Alerts/Notifications
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Faculty/Staff Management
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management Software
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Real Time Notifications
  • Reservations Management
  • SMS Messaging
  • Vacancy Management
  • Vendor Management Software
  • Work Order Management

Alternatives

Properly

4.7
#1 Alternative to Breezeway
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MaintainX

4.7
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MaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We are a...

Rent Manager

4.4
#3 Alternative to Breezeway
Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

monday.com

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Reviews

Overall rating

4.6 /5
(31)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.9/5

Already have Breezeway?

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Showing 5 reviews of 31
Courtney
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

About Using Breezeway

Reviewed on 2021-01-18

Breezeway now manages the majority of all maintenance scheduling, including cleaning for our...

Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.

Pros

This software package has a clean and modern design which make it easy for anyone to use. The app is almost completely self-explanatory. We can invite our vendors to use the program with us at no additional cost.

Cons

The entire team must be on board! The set-up process can be tedious, but thoughtful decisions early on will make future use and set up much easier.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

One of the best in the industry

Reviewed on 2019-12-11

Pros

Breezeway isn't perfect but man do they work hard on improvements and roll them out regularly and quickly. They are also great about communicating.

Cons

Some of the newer tools and features are buggy but that's to be expected. The biggest downside for us is that we still can't automate certain things like scheduling of vacancy checks and transfer of service orders to our owner portal. Hopefully those are on the horizon.

Kimberly
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great once you understand!

Reviewed on 2022-08-31

I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the...

I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the breezeway app to maps. I don't need to worry about what or with whom I work as it is listed. It takes forever and sometimes glitches but I'm happy with it!

Pros

I love the fact that we can put in the galleries different pictures so staff or anyone honestly could go ahead and use those for booking photos.
It is essential most places stage the same over and over. With customized checklists each different quirk can be relayed to the cleaner swiftly.
I love being able to know names of guests arriving so I can thank them on behalf of the company. And it helps we get to see the prices and leave our comments. Aw

Cons

The features I dislike the most are: no comparison photos to match up like Properly, lack of direct communication with people for emergencies, and that it allows so many micro details that the admins get a bit overzealous with the requirements.

Pawel
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for the maintenance, inventory and housekeeping management

Reviewed on 2022-06-04

Great software, customer service, limited options compared to their competitors.

Great software, customer service, limited options compared to their competitors.

Pros

Ease of use. Highly functional and does everything what you require to sort inventory, work organisation & housekeeping service. Amazing customer service.

Cons

No guest messaging option. Not fully functional on the European market.

Joanne
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Scheduling/Task Assigning Software for a Busy Team

Reviewed on 2022-09-06

We have been using Breezeway integrated with Hostfully for several years and it's been a great tool...

We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us. The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.

Pros

The user interface for this software is SO easy to use. I love how detailed you can choose to be for task templates, which is very crucial for us since we have large houses with a lot of details that our housekeepers need to be aware of for their cleans. We also have many small maintenance tasks that need to be created at any time and the ease of assigning tasks to technicians is great. We utilize the 'comments' section of individual tasks to easily communicate with our technicians and contractors. This is an easy mobile app for all of our cleaners to use for referencing directions as well as communicating quickly with our management team.

Cons

I don't have any cons however I would love to be able to see a full calendar view on the mobile app version of the software as opposed to list items.

Showing 5 reviews of 31 Read all reviews

Breezeway FAQs

Below are some frequently asked questions for Breezeway.

Breezeway offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Breezeway for pricing information.

Breezeway has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Breezeway supports the following languages:

English

Breezeway supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Breezeway integrates with the following applications:

Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kigo, LiveRez, MyVR, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Streamline, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro

Breezeway offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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