---
description: Detailed reviews on Trimble Cityworks based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Trimble Cityworks with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trimble Cityworks Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/705/work-order/software) > [Trimble Cityworks](/software/127523/cityworks)

# Trimble Cityworks

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> CityWorks is a cloud-based solution designed to help local governments manage capital assets, communication, and licensing. The GIS-centric platform lets users record infrastructure data in a geodatabase, monitor historical work, identify associated costs, and schedule preventative maintenance.
> 
> Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 27 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: B2W Software
- **Location**: Princeton, US
- **Founded**: 1978

## Commercial Context

- **Starting Price**: US$1,995.00
- **Pricing Details**: Contact Azteca Systems for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Trail
- Budgeting/Forecasting
- Building Permits
- Code Enforcement Software
- Compliance Management
- Contract/License Management
- Customizable Reports
- Data Visualization Software
- Equipment Maintenance Software
- Equipment Tracking
- Fixed Asset Management Software
- For Government
- Geographic Maps
- Historical Reporting

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Work Order Software](https://www.getapp.ca/directory/705/work-order/software)

## Related Categories

- [Work Order Software](https://www.getapp.ca/directory/705/work-order/software)
- [Fixed Asset Management Software](https://www.getapp.ca/directory/709/fixed-asset-management/software)
- [GIS Software](https://www.getapp.ca/directory/947/gis/software)
- [Government Software](https://www.getapp.ca/directory/669/public-sector/software)
- [Public Works Software](https://www.getapp.ca/directory/1145/public-works/software)

## Alternatives

1. [UpKeep](https://www.getapp.ca/software/105965/upkeep) — 4.6/5 (1322 reviews)
2. [EZO](https://www.getapp.ca/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews)
3. [iWorQ](https://www.getapp.ca/software/2002463/iworq) — 4.1/5 (9 reviews)
4. [CARL Source](https://www.getapp.ca/software/2074685/carl-source) — 4.4/5 (78 reviews)
5. [Asset Infinity](https://www.getapp.ca/software/112241/asset-infinity) — 4.7/5 (38 reviews)

## Reviews

### "Ultimate Enterprise Application" — 5.0/5

> **Robert** | *May 17, 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Cityworks AMS and PLL offers a complete enterprise solution for maintaining a city with asset management and permitting process control all in one place.
> 
> **Cons**: Not really much. The solution is always evolving to fit user needs and address issues and make enhancements.
> 
> Long time administrator and user of Cityworks who has watched the evolution of the system over many years. Ease of use and setup is great.

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### "City Works Review" — 5.0/5

> **Erik** | *May 15, 2024* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of communication.  Tracking assets, service requests, and work orders.
> 
> **Cons**: Repsond.  Getting used to it after office.  Also, it seems like it was pushed out before it was developed enough, to many updates to responds, admin, styles ect...
> 
> Good so far.  Biggest problem is employee buy in.

-----

### "Personal Opinion" — 3.0/5

> **David** | *May 10, 2024* | Government Administration | Recommendation rating: 5.0/10
> 
> **Pros**: Work order creation, management, and asset history.
> 
> **Cons**: Clunky UI, customizing ability especially in an enterprise environment.

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### "Work and Asset Management Workhorse" — 5.0/5

> **Matt** | *December 17, 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This is a very scalable software for work and asset management.  The best part is that it is 100% GIS based.  It is also very customizable through XML and JS changes.  We have made it our own to what our users require.
> 
> **Cons**: The separate map page can be hard to work with.  Most of our users prefer to use GIS Search.  We have also customized the work order page to include an imbedded map.
> 
> Good experience with feedback from our users to allow us to make Cityworks what they need and to make it more user friendly for users who do not have a GIS background.

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### "Industry leading software" — 4.0/5

> **Nathan** | *May 15, 2024* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and clean UX. Seamless integration with Esri.
> 
> **Cons**: Respond UI moves around a lot when clicking and navigating. Frustrating for my users. PLL is not easy to administer given all of the nuances. Notifications are also tough to manage and limited in their functionality.

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## Links

- [View on GetApp](https://www.getapp.ca/software/127523/cityworks)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127523/cityworks> |
| de-AT | <https://www.getapp.at/software/127523/cityworks> |
| en | <https://www.getapp.com/government-social-services-software/a/cityworks/> |
| en-AE | <https://www.getapp.ae/software/127523/cityworks> |
| en-AU | <https://www.getapp.com.au/software/127523/cityworks> |
| en-CA | <https://www.getapp.ca/software/127523/cityworks> |
| en-GB | <https://www.getapp.co.uk/software/127523/cityworks> |
| en-IE | <https://www.getapp.ie/software/127523/cityworks> |
| en-NZ | <https://www.getapp.co.nz/software/127523/cityworks> |
| en-SG | <https://www.getapp.sg/software/127523/cityworks> |
| en-ZA | <https://www.getapp.za.com/software/127523/cityworks> |

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