---
description: Detailed reviews on Verascape based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Verascape with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verascape Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Verascape](/software/127223/verascape)

# Verascape

Canonical: https://www.getapp.ca/software/127223/verascape

> Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verascape
- **Location**: Schaumburg, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$0.40
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Verascape for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Campaign Management Software
- Computer Telephony Integration
- Customer Communication
- Customer Database
- IVR
- Inbound Call Center
- Inventory Management Software
- Knowledge Base Management

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Gladly](https://www.getapp.ca/software/106673/gladly) — 4.8/5 (139 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/127223/verascape)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127223/verascape> |
| de-AT | <https://www.getapp.at/software/127223/verascape> |
| en | <https://www.getapp.com/customer-service-support-software/a/verascape/> |
| en-AE | <https://www.getapp.ae/software/127223/verascape> |
| en-AU | <https://www.getapp.com.au/software/127223/verascape> |
| en-CA | <https://www.getapp.ca/software/127223/verascape> |
| en-GB | <https://www.getapp.co.uk/software/127223/verascape> |
| en-IE | <https://www.getapp.ie/software/127223/verascape> |
| en-NZ | <https://www.getapp.co.nz/software/127223/verascape> |
| en-SG | <https://www.getapp.sg/software/127223/verascape> |
| en-ZA | <https://www.getapp.za.com/software/127223/verascape> |
| es | <https://www.getapp.es/software/127223/verascape> |
| es-CL | <https://www.getapp.cl/software/127223/verascape> |
| es-CO | <https://www.getapp.com.co/software/127223/verascape> |
| es-MX | <https://www.getapp.com.mx/software/127223/verascape> |
| fr | <https://www.getapp.fr/software/127223/verascape> |
| fr-BE | <https://fr.getapp.be/software/127223/verascape> |
| fr-CA | <https://fr.getapp.ca/software/127223/verascape> |
| nl | <https://www.getapp.nl/software/127223/verascape> |
| nl-BE | <https://www.getapp.be/software/127223/verascape> |

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