---
description: Detailed reviews on CommBox based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CommBox with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommBox Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [CommBox](/software/127175/commbox)

# CommBox

Canonical: https://www.getapp.ca/software/127175/commbox

> CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CommBox
- **Location**: Glil Yam, Israel
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact CommBox for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Israel, Jersey, Latvia and 22 more

## Features

- AI/Machine Learning
- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Autoresponders
- Blended Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Reports

## Integrations (3 total)

- Oracle CRM On Demand
- SAP Customer Experience
- Salesforce Marketing Cloud

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [Gladly](https://www.getapp.ca/software/106673/gladly) — 4.8/5 (139 reviews)
5. [inconnect](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/127175/commbox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127175/commbox> |
| de-AT | <https://www.getapp.at/software/127175/commbox> |
| en | <https://www.getapp.com/customer-service-support-software/a/commbox/> |
| en-AE | <https://www.getapp.ae/software/127175/commbox> |
| en-AU | <https://www.getapp.com.au/software/127175/commbox> |
| en-CA | <https://www.getapp.ca/software/127175/commbox> |
| en-GB | <https://www.getapp.co.uk/software/127175/commbox> |
| en-IE | <https://www.getapp.ie/software/127175/commbox> |
| en-NZ | <https://www.getapp.co.nz/software/127175/commbox> |
| en-SG | <https://www.getapp.sg/software/127175/commbox> |
| en-ZA | <https://www.getapp.za.com/software/127175/commbox> |
| es | <https://www.getapp.es/software/127175/commbox> |
| es-CL | <https://www.getapp.cl/software/127175/commbox> |
| es-CO | <https://www.getapp.com.co/software/127175/commbox> |
| es-MX | <https://www.getapp.com.mx/software/127175/commbox> |
| fr | <https://www.getapp.fr/software/127175/commbox> |
| fr-BE | <https://fr.getapp.be/software/127175/commbox> |
| fr-CA | <https://fr.getapp.ca/software/127175/commbox> |
| nl | <https://www.getapp.nl/software/127175/commbox> |
| nl-BE | <https://www.getapp.be/software/127175/commbox> |
| pt | <https://www.getapp.com.br/software/127175/commbox> |
| pt-PT | <https://www.getapp.pt/software/127175/commbox> |

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