---
description: Detailed reviews on Track CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Track CRM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Track CRM Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Track CRM](/software/126467/track-crm)

# Track CRM

Canonical: https://www.getapp.ca/software/126467/track-crm

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> TRACK CRM is designed to help businesses in the hospitality industry manage guests, track revenue, and automate communication with internal and external stakeholders. It enables employees to store guest’s data in a centralized repository and collect customer feedback through custom surveys.
> 
> Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 47 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Travelnet Solutions
- **Location**: Cottage Grove, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Travelnet Solutions directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Contact Management Software
- Data Import/Export
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation

## Integrations (13 total)

- ASCENT
- Beyond
- BookingPal
- Breezeway
- Lexicon
- Lynx
- Maestro PMS
- PriceLabs
- RoomKeyPMS
- Streamline
- Streamline
- Track Vacation Rental PMS
- WebRezPro

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.getapp.ca/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Very Efficient" — 5.0/5

> **Erica** | *May 10, 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Several things. The ability to listen to guest calls, which is especially helpful when we have guest complaints. The reminder features, especially pertaining to wrap up.
> 
> **Cons**: I don't have any problems with it for now.
> 
> Tracking Calls
Able to use calls to coach agents better for Guest Service purposes
Tracking handle times

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### "Easy to Use\!" — 5.0/5

> **Trish** | *May 10, 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like being able to see a lot of information about who is calling the most
> 
> **Cons**: The email system seems to be broken up into a lot of places, one screen for all messages would be nice\!
> 
> managing availability is so much easier\!

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### "Track Software review from my end" — 3.0/5

> **Ashley** | *May 10, 2019* | Real Estate | Recommendation rating: 3.0/10
> 
> **Pros**: The auto-email feature. I also really like that you can email directly from the software, however I wish you could plug in different emails as the sender.
> 
> **Cons**: The fact that you are brought back to the 1st page of leads after every touch.

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### "Track Review" — 4.0/5

> **LaShonne** | *May 10, 2019* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: It is easy to use once you find your flow.
> 
> **Cons**: Having to retype to phone number because it doesn't populate to the screen to type the message.  Also having to have an email address to Track some things does not work.  Sometimes the call does not require an email.
> 
> It been a good experience.

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### "Awesome System" — 5.0/5

> **Cassidy** | *May 10, 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It keeps everything organzined\! It is one of the easiest systems to use if you are working in a call center\!\!
> 
> **Cons**: Sometimes it is slow and sometimes we lose connection, but it rarely happens.
> 
> I am very pleased with my experience with TRACK\! I have used it for 2 1/2 years and I wouldn't use any other system.

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## Links

- [View on GetApp](https://www.getapp.ca/software/126467/track-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/track-crm/> |
| en-AE | <https://www.getapp.ae/software/126467/track-crm> |
| en-AU | <https://www.getapp.com.au/software/126467/track-crm> |
| en-CA | <https://www.getapp.ca/software/126467/track-crm> |
| en-GB | <https://www.getapp.co.uk/software/126467/track-crm> |
| en-IE | <https://www.getapp.ie/software/126467/track-crm> |
| en-NZ | <https://www.getapp.co.nz/software/126467/track-crm> |
| en-SG | <https://www.getapp.sg/software/126467/track-crm> |
| en-ZA | <https://www.getapp.za.com/software/126467/track-crm> |
| es | <https://www.getapp.es/software/126467/track-crm> |
| es-CL | <https://www.getapp.cl/software/126467/track-crm> |
| es-CO | <https://www.getapp.com.co/software/126467/track-crm> |
| es-MX | <https://www.getapp.com.mx/software/126467/track-crm> |
| fr | <https://www.getapp.fr/software/126467/track-crm> |
| fr-BE | <https://fr.getapp.be/software/126467/track-crm> |
| fr-CA | <https://fr.getapp.ca/software/126467/track-crm> |

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