---
description: Detailed reviews on Exus Financial Suite based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Exus Financial Suite with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Exus Financial Suite Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Exus Financial Suite](/software/126443/exus-financial-suite)

# Exus Financial Suite

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> EXUS Financial Suite is a cloud-based debt collection and recovery management solution, which helps manage external collections for retail, SMEs, and corporate customers. Key features include workflow and call center management, predefined templates, automatic notifications, and risk assessment.
> 
> Verdict: Rated **4.6/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 12 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EXUS
- **Location**: London, UK
- **Founded**: 1989

## Commercial Context

- **Starting Price**: US$200,000.00
- **Pricing Details**: Contact EXUS for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi and 136 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automated Notices
- Callback Scheduling
- Client Management
- Collection Agencies
- Commission Management
- Compliance Management
- Contact Management Software
- Credit Reporting
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Historical Reporting
- In-House Collections
- Monitoring
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Debt Collection Software](https://www.getapp.ca/directory/244/debt-collection/software)

## Related Categories

- [Debt Collection Software](https://www.getapp.ca/directory/244/debt-collection/software)
- [Accounts Receivable Software](https://www.getapp.ca/directory/238/accounts-receivable/software)

## Alternatives

1. [Gaviti](https://www.getapp.ca/software/111239/gaviti) — 4.5/5 (91 reviews)
2. [Paidnice](https://www.getapp.ca/software/2059198/paidnice) — 4.9/5 (10 reviews)
3. [Duemint](https://www.getapp.ca/software/2078911/duemint) — 4.8/5 (5 reviews)
4. [CasetrackerLaw](https://www.getapp.ca/software/10031/casetrackerlaw) — 4.9/5 (44 reviews)
5. [MY DSO MANAGER](https://www.getapp.ca/software/2039847/my-dso-manager) — 4.7/5 (15 reviews)

## Reviews

### "Future proof, rich of functionalities and up and running in a matter of weeks." — 5.0/5

> **Harm** | *March 6, 2020* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: The product is full of features which are useful for our business community. The tool is easy to use and our users felt comfortable working with it quickly. From implementation perspective we had the application running (cloud version) in just a few weeks. No coding is needed only configuration. The application also offers advanced functions with help of analytic tooling. We are not using this yet but we want to keep improving our business process so this will definitely be something we will consider in the future. With help of the knowledgeable Exus consultants we managed to gather the requirements, train and implement in a matter of weeks with positive results and positive feedback from the business community.
> 
> **Cons**: We're looking into possibilities to use AI in the near future, this is not yet fully developed within the application. We're using EFS (Exus financial suite) and we might be looking into additional modules for use in the future. EFS is mainly focusing on Collections and we want to support our Recovery process also in a better way, we still need to further investigate the options.
> 
> Business users are happy so far and we will continue to roll out to our remaining European offices. The tool is easy to use and also the performance is optimal. We're working with the cloud version (on Azure) and we did not experience a single performance problem so far. The Exus employees are knowledgeable people and working with them was (and still is) a pleasure.

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### "Exus review" — 5.0/5

> **Ahmed** | *May 5, 2025* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Applying special startigies / Actions plans as per customer specification&#10;Automation of communcations with customers&#10;Queues allocations
> 
> **Cons**: Adding AI tolls to predict the probablity of default. &#10;Easy ways to intergate with other systems with APIs
> 
> Very helpful sofware, that helps on enhancing follow up with defaulted/ potential defaulted customers in an easy way

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### "Flexibitily EFS Solution" — 4.0/5

> **Agung** | *January 31, 2020* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: Very flexible solution to solve any collection challenges
> 
> **Cons**: - Flexibility solution requires more advance admin user&#10;- Admin has to know and remember dependency between menus since it isn't well described in the documentation

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### "Capterra review – Aristomenis Simos" — 5.0/5

> **Aristomenis** | *July 21, 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: Adapts very smoothly to various markets, while changes in the strategy are made in a controlled and efficient way. Easy to use at all levels, from the end users to the administrator. Ability to perform changes without requiring any IT knowledge. A lot of functionalities that can be implemented to achieve business objectives.
> 
> **Cons**: While entering our 3rd year on EFS, we are still on the learning curve, need to explore more on the possibilities that EFS can offer us, and streamline our processes so to achieve the best possible results.
> 
> Positive experience, having joined my current organization with EFS already implemented, I was able to catch up quickly on the implemented strategies, with the help of EXUS team. All collections processes are in one place and this facilitates the overall monitoring of the activity. Excellent support level for day to day issues and requests for changes. Working on a managed service, we can focus on collections, having the software in place without performance issues.

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### "Overall Sberbank experience" — 4.0/5

> **Petra** | *December 20, 2019* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to customize, change processes alone, without CR's.&#10;All information's are in one place, customer friendly - easy to use it.&#10;EXUS and Infosistem team are great support at any part of building this tool and now, after go live, in making changes and adjusting processes to our needs.
> 
> **Cons**: As we are beginners in using this software, we need to learn, get more time to become familiar with all parts and to understand it more (administrator part - learning how application "think")
> 
> All collection processes are now in one place, visible to all users (from beginning until the end).

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## Links

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| en | <https://www.getapp.com/finance-accounting-software/a/exus-financial-suite/> |
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| en-AU | <https://www.getapp.com.au/software/126443/exus-financial-suite> |
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| nl | <https://www.getapp.nl/software/126443/exus-financial-suite> |
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