--- description: Detailed reviews on Drag based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Drag with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Drag Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Drag](/software/123523/drag) # Drag Canonical: https://www.getapp.ca/software/123523/drag Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/123523/drag?page=2) > Drag is the World's first all-in-one workspace in Gmail. Support customers, manage tasks and close deals right from your inbox. > > Verdict: Rated **4.4/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Drag \- No more navigating between tools or forwarding or cc’ing between internal teams. Add shared inboxes such as support@ or info@ right from Drag boards and see emails coming in real-time. - Assign emails to team members and know who is working on what. Share drafts or even reply on behalf of each other. Need help from a teammate? @mention and comment in a chat, in the context of an email. - Keep your work organized with visuals boards. Kanban or list views, sort \& filter, rename, rearrange or expand columns. Create custom cards that did not start as an Email. It’s easy to install. Easy to set up. - Emails are the focus of most workflows. But sometimes email alone is not enough. Have all the context you need around a workflow from one place – email, contact info, to-do lists, notes, files. - Know when someone reads your emails. Use (shareable) email templates with custom fields to send fast emails with a personalized touch. Use due dates and deadlines to never miss important deadlines. Automatically create events and reminders in your agenda with calendar integration. - Automate repetitive tasks: automatically move emails to specific boards or columns. Auto-assign emails to team members. Let Drag send automated email follow-ups for you so you can focus on what matters. - View the performance of your team at a glance. Slice and dice with different reporting for real-time insights. See which team members are performing the best with individual team member reports. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 128 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DragApp - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Drag is the fastest and most cost-effective way to build workflows within your inbox. See full breakdown of features on: https://www.dragapp.com/pricing/ Custom pricing available for teams with 50+ users and discounts available for non-profit and educational institutions (contact us at team@dragapp.com to learn more). Free 7-day trial available (no credit card required). Key offerings in each pricing plan include: - Starter (from $8 user/month): For teams starting with collaboration. It includes: Unlimited users Unlimited Workspaces Unlimited shared conversations 10 automation rules Zapier integration Assignments and @mentions Email templates Email notes and subtasks 3-month reporting window - Plus (from $14 user/month): For growing teams that need to scale work. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules File upload Default user roles Email sequences Merge cards 6-month reporting window - Pro (from $20 user/month): For teams with advanced email workflows. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules API access Custom user roles Custom fields Business hours and SLA 12-month reporting window - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Brazilian Portuguese, English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Archiving & Retention - Assignment Management - Autoresponders - Billing & Invoicing - Brainstorming - Business Process Automation - Calendar Management - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Branding ## Integrations (6 total) - Gmail - Google Calendar - Google Drive - Google Workspace - Whatsapp CRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) ## Related Categories - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) - [Project Management Software](https://www.getapp.ca/directory/332/project-management/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [SaaS Management Software](https://www.getapp.ca/directory/1763/saas-management/software) ## Alternatives 1. [Gmail](https://www.getapp.ca/software/91602/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.getapp.ca/software/91380/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews) 5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "A great way to have a comprehensive management of all your tasks & messages" — 4.0/5 > **Frederic** | *July 23, 2018* | Internet | Recommendation rating: 8.0/10 > > **Pros**: The idea to aggregate everything under one UI is great. Once you understand how it works, you really save time and keep track of your messages and actions > > **Cons**: UI is still a bit cluttered but there's so many features it's probably a challenge to keep it simple. ----- ### "If I can be bothered to use it then it banishes my procrastination." — 4.0/5 > **Jonathan** | *July 23, 2018* | Management Consulting > > **Pros**: I love how I can organinse my own categories, I use: - IN - OUT - SHAKE IT ALL ABOUT When I have done shaking it all about I can switch it off easily. So I can return to procrastination mode. The team at Drag are helpful and keen to make their product work which is also a plus. > > **Cons**: I stupidly told my co-workers and now I cannot pretent to have missed an email ... I have dealt with this to a degree by faining eccentricities but I am not sure how long they will fall for it. ----- ### "GET SCAMMED" — 1.0/5 > **Verified Reviewer** | *April 12, 2024* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: They are helpful before they sell you access. > > **Cons**: I was scammed by DRAGAPP.COM LIMITED (\[sensitive content hidden\]) A year ago, I purchased test access to their tool. It cost me $160.80. During the purchase, there is no checkbox to confirm the regulations or consent to data processing. Despite this, after a year of having the card connected, the company billed me $384. Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so. I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384. ----- ### "What a professional inbox I have now" — 5.0/5 > **LA** | *July 20, 2018* | Recommendation rating: 10.0/10 > > **Pros**: The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them > > **Cons**: To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro\! > > Organized on box and ability to leave emails into lists that keep me organized. ----- ### "Diamond in the rough" — 4.0/5 > **Krisztián** | *July 23, 2018* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: - There is no need to switch between tabs - Works with labels, so it's easy to search - Scheduling and Comments are SUPER AWESOME features for taking notes on emails - Clean "de-cluttered" look - Support is absolutely amazing - Multiple boards and custom columns are easy to setup > > **Cons**: - Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA) - Sometimes refreshing lags - Label display issues - Lack of color coding - Lack of custom fields > > Kanban / SCRUM style Productivity within Gmail. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/123523/drag?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/123523/drag) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data