Mobile Manager Pro

Overall I'm happy with it. We can deliver a greater value to our clients using Mobile Manager Pro and that's really what matters.

We're a family owned and operated auto repair shop in rural southern Illinois. We've been using Bolt-On Technology products since the earliest releases of Lube Sticker Pro and Message Manager Pro. Now, it's hard to imagine being without the ability to do digital multipoint inspections...a link to inspection results that is short enough to text to a client's smartphone is a big plus. Clients will actually see your inspection report and photos on their phone. This is a tremendous communication tool and reduces client objections to repair work when they can actually see what is wrong with their vehicle. Add to this the ability to scroll through repair and service history on a wireless tablet...print lube stickers from the tablet...look up fluid types and capacities...find wiring diagrams in Mitchell...even start new client repair orders. Also I like the responsiveness of Tom and the guys in support to consider improvements and additions to the software.

One thing I would like to see yet, is the ability for the software to run on Apple products. I understand there is a limitation with iOS being able to connect to a database on a local network. Hopefully Apple changes this policy so we can use iPads someday. In the meantime, we're using Google's Nexus tablets and Samsung devices.

Overall I am happy with my experience with Mobile Manager Pro. Can't wait to see what these innovators come up with next!

This is an awesome tool for any shop! They are definitely on the right track for a great product and a step ahead of the game as far as other companies with similar products. The customer service was excellent with setting up, how ever it has been a lot more difficult to reach them do to our multiple lines with their systems how it separates our calls. Even by email they have received my messages and confirmed them when reached, but they were never really responded to.
That has been my only complaint. That out of the way, this has been an amazing product to improve our productivity! Inspections are a breeze for the technicians, the pictures and videos are of good quality, it's easy to attached items to an RO, you can get signatures on the tablet it self ( which could use some improvement as it can only store 1 signature at a time), Technicians can check labors, parts, sublet lines and even notes on a ticket off as they go, Jobs can be sorted by promise dates or assigned technicians and most importantly is it is quick! you click something and you're there.
Overall it was improved on work flow, there's certainly a few kinks as with any new product, but they work diligently to improve the system as often as possible.

The folks at Bolt On have hit an absolute home run. Their report pro function offers amazing reports that should encompass all of your marketing needs, the text message appointment reminders, fantastic! Our Customer Service Representative use to make the reminder calls, so that gives her time for more important functions. The tablets that our Technicians and Service Advisors use take efficiency to a whole new level. The tablets communicate every step of the process which eliminates the need for constant contact between Tech and Advisor. The VIN gets scanned in up front, a lot of the fields auto fill, and most importantly the info is correct and not left to human error. Prior to this we all ready did pic's and video's for our clients, but our customized 51 point safety inspection now encompasses them within the report. It makes for a nice clean streamlined process and certainly lets folks know we are a professional shop. The report is a simple text or email that we send to our clients and lends validity to our recommended repairs. We could go on and on, but you truly should take a serious look at what Bolt On has to offer. Lastly, the folks at Bolt On are easy to work with and stand behind their product.