--- description: Detailed reviews on Viral Loops based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Viral Loops with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Viral Loops Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Referral Software](/directory/742/referral-marketing/software) > [Viral Loops](/software/123119/viral-loops) # Viral Loops Canonical: https://www.getapp.ca/software/123119/viral-loops Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/123119/viral-loops?page=2) > Viral Loops is a cloud-based referral marketing platform that allows marketers to hype launches and acquire new customers by turning existing customers into motivated brand ambassadors. The template-based solution lets companies run simple campaigns across Shopify, Manychat, Messenger, and more. > > Verdict: Rated **4.6/5** by 136 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 136 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Viral Loops - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Viral Loops offers a 14-day free trial and users can then choose between the Start-Up (1,000 participants), Plus (5,000 participants), Growing (10,000 participants) and Power plans (25,000 participants). Every visitor that joins a campaigns (either directly or through a referral) counts as a Participant. Start-up: starting from $35/month (billed monthly) for 1,000 participants Plus: starting from 99$/month (billed monthly) for 5,000 participants Growing: starting from $159/month (billed monthly) for 10,000 participants. Power: starting from $279/month (billed monthly) for 25,000 participants. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Activity Tracking - Affiliate Management - Campaign Analytics - Campaign Management Software - Conversion Tracking - Customizable Branding - Customizable Templates - Data Import/Export - Email Marketing Software - Employee Referral Management - Engagement Tracking - For Customer Referrals - Fraud Detection - Gamification Software - Lead Capture Software - Lead Engagement - Lead Generation Software - Lead Management Software ## Integrations (20 total) - AWeber - ActiveCampaign - Campaign Monitor by Marigold - GA4 Quick Analysis Tool - Google Analytics 360 - HubSpot CRM - Kit - Klaviyo - Mailchimp - Mailjet - Meta for Business - Mixpanel - Segment - Sendoso - Shopify ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Referral Software](https://www.getapp.ca/directory/742/referral-marketing/software) ## Alternatives 1. [Referral Factory](https://www.getapp.ca/software/2048207/referral-factory) — 4.8/5 (150 reviews) 2. [UpViral](https://www.getapp.ca/software/2050628/upviral) — 4.7/5 (107 reviews) 3. [Buyapowa](https://www.getapp.ca/software/116815/buyapowa) — 4.6/5 (80 reviews) 4. [ReferralCandy](https://www.getapp.ca/software/9995/referralcandy) — 4.5/5 (386 reviews) 5. [Post Affiliate Pro](https://www.getapp.ca/software/91304/post-affiliate-pro) — 4.7/5 (686 reviews) ## Reviews ### "Good product, with room for improvement" — 5.0/5 > **Alessandro** | *May 30, 2024* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: Personally, the strong point of the service is the assistance. Thanos always responded to me promptly and followed up on all the points I needed, resolving them. Very professional > > **Cons**: There is room for improvement and some bugs. But for a tool that offers such a service I think it's normal. The way I have been followed, they will certainly be resolved ----- ### "Great referral tool" — 5.0/5 > **David** | *April 14, 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Plug and play. Very easy to use. A lot of useful widgets that are highly customizable. Referral system with leaderboard is great for gamification of referrals. > > **Cons**: Since we are based i the US and the support team is in Europe/Israel, the time zone difference means sometimes we have to wait until the next day to get a reply. Also, Viral Loops referrals are use to abuse with bots and fake accounts. The system does mark them as High Risk for Fraud but some are not marked even though they are. It'd be great to get more detailed analytics in terms of breakdown by country, filter by date/ week. ----- ### "Impossible to cancel." — 1.0/5 > **Lena** | *May 13, 2025* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: There is no possibility to cancel my subscription\! > > **Cons**: I canceled my Viral Loops subscription last year and haven’t used the service at all in 2024 — yet I’m still being charged\! This is completely unacceptable. I’ve reached out to support and demand that this be canceled immediately and that I’m refunded for any unauthorized charges. Be very cautious if you’re considering signing up — they do not handle cancellations or billing properly. ----- ### "Really awesome referral engine for early stage start-ups\!" — 5.0/5 > **Austin** | *May 22, 2025* | Veterinary Software | Recommendation rating: 7.0/10 > > **Pros**: Customer service was / is exceptional. Always prompt and willing to hop on a call if needed and even helped us implement a custom snippet of code for referral attribution. > > **Cons**: No fault of their own but they were in a way different timezone so when we did have support needs there was a buffering period. Outside of that no complaints. > > Overall experience was solid. Like I said willing to go the extra mile for their customers and helped us with changes, support related questions, etc... ----- ### "User friendly referral platform setup" — 5.0/5 > **Jess** | *July 9, 2025* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Viral Loops is super user friendly and has been simple to set up as a referral platform. There is a good level of customization, and integration into our CRM wasn't too difficult. > > **Cons**: Our chosen rewards provider isn't currently available as an option in Viral Loops, however we can get this set up via API which we will do in future. > > The team at Viral Loops have been very helpful throughout the process of setting up own new referral platform, and have always been quick to respond when we've needed extra support. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/123119/viral-loops?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/123119/viral-loops) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data