About GEM-CAR
GEM-CAR is a modular fleet management and billing software for the automative, fleet, boat, bike, truck, and tire industry. It is a customizable, modular based platform with optional add-on features including point of sale (POS), electronic agenda, reporting and statistics, and electronic signature.
GEM-CAR's POS feature provides customer identification for important data including a vehicle identification (VIN) decoder, inventory availability, estimate calculation, and a color coded visual interface for grouping relevant data such as estimates, parts orders, and transaction history. Customer information can be imported through integration with existing CRM systems, or via database conversion, including customer data, vehicle history, and inventory.
The GEM-CAR electronic agenda uses color coded real-time appointment scheduling and repair progress visibility. Technician schedules can be viewed and managed including breaks, task allocation, and holidays. The punch clock feature includes an electronic timesheet for performance measurement and pay, access to technical advisors and repair guides, and a barcode reader for parts inventory and management. Onsite workspace availability can also be managed and viewed in the agenda.
GEM-CAR's reporting and statistics feature provides data on technician performance, sales, purchases, inventory, tire storage, statements of earnings, and more. GEM-CAR includes software integrations for parts purchasing from online distributors and suppliers such as Web link, Prolink, DAVE, and Turbo II.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to GEM-CAR
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to GEM-CAR
Images
Features
Total features of GEM-CAR: 22
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Reviews
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- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Have used many managing software in the past and Gem car is presently the best on the market
Reviewed on 6/11/2018
Pros
Flexible and versatile always on the cutting edge. Very creative vision on the industrie. Good software support with round the clock service
Cons
Good features that sometimes take a wile to be implemented . Couple of weeks after there reveal. New features are sometimes unstable
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Software with a multitude of possibilities
Reviewed on 6/27/2019
I calculated the efficiency of my technicians manually. I save a lot of time with the electronic...
I calculated the efficiency of my technicians manually. I save a lot of time with the electronic punch.
Pros
This software allows me to make an electronic turn in my business through inspections on the tablet, SMS, archiving photos and electronic signature.
Cons
I wish I could send photos or videos via SMS. Also, I would like to be able to link more than one code to another code to better automate and increase the speed of use.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Very simple to use and the customer support has been outstanding
Reviewed on 2/29/2016
Easy to navigate, easy to open & add/delete to repair orders, detailed invoicing.
Easy to navigate, easy to open & add/delete to repair orders, detailed invoicing.
- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This company really cares!!!
Reviewed on 8/21/2019
Gem Car really cares about there job and about there software, and really makes us feel like we...
Gem Car really cares about there job and about there software, and really makes us feel like we have a personal experience, even tho we are not that big of a company. The owner has even met with us personally, and has listened to alot of our improvement suggestions.
Pros
We love to use this software because it is loaded with features, at a reasonable cost. It checked off everything on our list and more for future expansion. They are the automotive specialists, and nobody has all the features Gem-Car has.
Cons
There is a learning curve to the software that everyone must go through, but they are there every step of the way.
- Industry: Automotive
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Mid range price....Top Quality product = Great value
Reviewed on 5/29/2020
About half of our Big O Tire locations in British Columbia are currently using GEM-CAR. The...
About half of our Big O Tire locations in British Columbia are currently using GEM-CAR. The remainder are using a number of other software products. This gives me, as general manager of the organization, an excellent opportunity to compare the performance of the various software systems to each other. In almost every aspect GEM-CAR comes out on top. It's certainly the broadest repair shop management software available, but more importantly, it's designed to help the user to maximize the profitability of the business and improve the daily management. GEM-CAR quotes AC Delco "put simply it's the best shop tool you'll ever buy" and I think they're right. Our Big O Tire dealers love it, and wouldn't be without it. Easy to use......Canadian Product......Great support. I give it my full commendation...A giant thumbs up......
Pros
Easy to use.....Robust training program. Comprehensive system to run every element of your business
Cons
Size of Point of Sale window could be increased
GEM-CAR FAQs
Below are some frequently asked questions for GEM-CAR.Q. What type of pricing plans does GEM-CAR offer?
GEM-CAR offers the following pricing plans:
- Free Trial: Available
GEM-START: $50 per month GEM-LITE: $100 per month Contact GEM-CARE for other pricing availabilities
Q. Who are the typical users of GEM-CAR?
GEM-CAR has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does GEM-CAR support?
GEM-CAR supports the following languages:
English
Q. Does GEM-CAR support mobile devices?
GEM-CAR supports the following devices:
Q. What other apps does GEM-CAR integrate with?
GEM-CAR integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does GEM-CAR offer?
GEM-CAR offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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