About Sterling

Sterling is a technology-enabled service that helps businesses in finance, healthcare, hospitality, manufacturing, and other industries conduct employee background checks and identity verification. It enables recruiters to conduct criminal background checks and civil court record searches to gain insight into breach of contracts, civil judgments, domestic disputes, and restraining orders.

Sterling's drug and health screening functionality enables organizations to conduct various types of online training and occupational health screening, such as Fit For Duty exams, vaccination checks, and biometric services. It uses machine learning algorithms to perform social media checks, whilst maintaining compliance with EEOC, FCRA, and GDPR guidelines. The post-hiring workforce monitoring module provides real-time risk alerts on employee criminal activities, including DUIs, assaults, and theft. Hiring managers can use the self-service portal to access and download dashboards to gain insight into the entire background and drug and health screening process.

Sterling comes with an API, which allows users to integrate the system with third-party applications, such as Workday, Jobvite, Linkedin, and more. It provides a separate candidate portal, which lets applicants upload relevant information and track background check completion progress. The built-in corporate and government forms library provides access to forms, such as disability disclosure, tax withholding, emergency contacts, and employee benefits.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Sterling

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Sterling

Images

Sterling Software - Sterling candidate hub
Sterling Software - Sterling consent form
Sterling Software - Sterling main dashboard
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Sterling video
Sterling Software - Sterling candidate hub
Sterling Software - Sterling consent form
Sterling Software - Sterling main dashboard

Features

Total features of Sterling: 18

  • API
  • Alerts/Notifications
  • Background Screening
  • Batch Processing
  • Compliance Management
  • Data Verification
  • Employee Onboarding
  • Employment Eligibility Verification
  • Employment Screening
  • Online Applications
  • Records Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Screening Services Integration
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Third Party Integrations

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Reviews

Overall rating

4.2 /5
(21)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
3.9/5

Already have Sterling?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 21
Tanim
Overall rating
  • Industry: Internet
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Probably the best I have ever used

Reviewed on 1/27/2022

Pros

The best thing about this is, it is simple and easy to use. It is pretty works very well for Background checks, I-9 verifications and others. It is quite feature rich.

Cons

It is a little slow, most of the times.
Other than that, I like pretty much everything.

Sharyn
Overall rating
  • Industry: Financial Services Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Robust background screening solution

Reviewed on 12/5/2018

Pros

I have used other background check services but this one is the most thorough. It can do a credit check very quickly. Doing a standard background check is typically quick unless the candidate has lived in several different states. For any background check platform, it will generally take a while for it to get through all the states so that's not atypical. I have had more success than not and I do like the way the reports are listed. It's very clear cut and concise.

Cons

On one occasion, I did have a background check take a long time for a candidate and it held up their employment. I'm not sure why it got stuck other than I was told the court was taking a long time releasing records but overall that was the only con I really encountered.

Shikha
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sterling-Over all good but needs improvement.

Reviewed on 3/20/2019

I am not completely satisfied with some of the features provided by Sterling but this is the...

I am not completely satisfied with some of the features provided by Sterling but this is the preferred vendor for some of our clients. It has room for improvements.

Pros

Sterling is an online platform which provides screening and investigation services. I have been using this software for almost 6 years now and it has become advanced as compared to its previous versions. However, there is still quite a lot room for improvement.
In most of the cases, the turn-around time for criminal check is quick except for few county/state-wide checks. The package set up process is easy and the customer service is good. It offers variety of checks and fulfil the background check requirements from the client every time. They even offer the facility to schedule appointment for drug and medical tests. The user interface is pretty simple and user friendly and does not require detailed instructions to complete the link.
The portal allows view/download the report without the reviewer’s comments. The report generation process is easy and the final report look clean and clear.

Cons

Firstly, there is no intimation as soon as a consultant completes the background check link. They only send an email when the report is complete or they need supporting information/documentation. They should intimate us within 2 days if they are not able to get any response from the employer so that we can start following up with the employee for alternate numbers/documentation. This would expedite the process for everyone. Since there are other strong competitors in the market, they need to focus on the weaknesses in order to sustain in the market.

Edrick
Overall rating
  • Industry: Human Resources
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sterling is a dependable software.

Reviewed on 6/10/2021

I greatly recommend this software because it removes a great load in Onboarding Specialists' tasks....

I greatly recommend this software because it removes a great load in Onboarding Specialists' tasks. It gives us the opportunity to work on some other things which cannot be automated. There are some concerns in the background check results but it is very understandable because this is still a software programmed to do specific tasks. Its other features like electronic forms minimizes the use of papers and reports and analytics makes work faster. Great value for money.

Pros

This product is very easy to use and it makes our work in the HR-Onboarding team more efficiently. Its reports and analytics, electronic forms, and self-service portal are its fundamental features which both applicants and human resource professionals benefit greatly from.

Cons

Its room for improvement would be when it does the automated background checking with The Work Number, it is very sensitive to providing mismatch/issue in it. Basically, this is because it was how it was programmed. It was programmed to be very specific with the details to match. This is acceptable because, after all, this is still a program with limitations.

Angela
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Service is Sterling!

Reviewed on 4/26/2022

We have been with Sterling for 5+ years. We have a great relationship with our team

We have been with Sterling for 5+ years. We have a great relationship with our team

Pros

The support we get and the speed at which we get updates

Cons

Court related searches sometimes take too long

Showing 5 reviews of 21 Read all reviews

Sterling FAQs

Below are some frequently asked questions for Sterling.

Sterling offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact Sterling directly for pricing details.

Sterling has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Sterling supports the following languages:

English

Sterling supports the following devices:

Sterling integrates with the following applications:

Agile HR, Avature, Bullhorn ATS & CRM, Bullhorn Jobscience, Cornerstone HR, Fountain, Greenhouse, JazzHR, Jobvite, Lever, LinkedIn for Business, Pereless, SmartRecruiters, SmartSearch, TribeHR, iCIMS Talent Cloud, talentReef

Sterling offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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