Sterling

This work great for performing credit checks on rental applications. Work seamlessly and gives me results within 24 hours. Plus they only charge per check so easily billed out.

They seem to have a really long billing cycle so I often get a bill long after the check so have to cross check to make sure the proper person is being billed.

I have used other background check services but this one is the most thorough. It can do a credit check very quickly. Doing a standard background check is typically quick unless the candidate has lived in several different states. For any background check platform, it will generally take a while for it to get through all the states so that's not atypical. I have had more success than not and I do like the way the reports are listed. It's very clear cut and concise.

On one occasion, I did have a background check take a long time for a candidate and it held up their employment. I'm not sure why it got stuck other than I was told the court was taking a long time releasing records but overall that was the only con I really encountered.

Sterling is an online platform which provides screening and investigation services. I have been using this software for almost 6 years now and it has become advanced as compared to its previous versions. However, there is still quite a lot room for improvement.
In most of the cases, the turn-around time for criminal check is quick except for few county/state-wide checks. The package set up process is easy and the customer service is good. It offers variety of checks and fulfil the background check requirements from the client every time. They even offer the facility to schedule appointment for drug and medical tests. The user interface is pretty simple and user friendly and does not require detailed instructions to complete the link.
The portal allows view/download the report without the reviewer’s comments. The report generation process is easy and the final report look clean and clear.

Firstly, there is no intimation as soon as a consultant completes the background check link. They only send an email when the report is complete or they need supporting information/documentation. They should intimate us within 2 days if they are not able to get any response from the employer so that we can start following up with the employee for alternate numbers/documentation. This would expedite the process for everyone. Since there are other strong competitors in the market, they need to focus on the weaknesses in order to sustain in the market.

Sterling is very easy to use, from the data entry point to finding your completed reports. You can choose your options for running just a background check or adding a motor vehicle report to it. There are also additional options like credit reports for employment purposes and many more. You can pick and choose what you need for each candidate. Turnaround time is generally pretty fast.

I do not like that I cannot add multiple peoples information at the same time when ordering the same check for more than one candidate.