About Propertyware

Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants.

Propertyware offers a property management module that enables users to organize & share all owner & tenant contact details and property information at a secure and centralized location.The product also enables users to automate renewals, and the tasks associated with tenants moving in or out of the property such as lease management, lease bumps, and CRP (Certificate of Rent Paid) forms. The collaboration feature of the property module enables users to manage conversations between all stakeholders, write standard letters related to property documentation, track activities, create audit logs, and sync schedules with Outlook & Google Calendar. The document management feature of the module allows users to easily upload & organize documents, make important documents accessible offline, and ensure document security in cloud-based data centers. Additionally, the module offers features such as tenant & owner portals, work order management, real-time reporting & analytics, and mobile integration.

Propertyware also offers an online marketing module including features such as lead management, contact center lease calls, and tenant screening. The product also offers an accounting module with payment management, budgeting, electronic payments, and integration with third-party software such as QuickBooks. Key customers of the software include CrestCore Realty, 3rd Base Realty, Husky Real Estate Group, and Garner Properties.

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Propertyware

? Propertyware caters to the needs of all type of property holders: enabling fee managers to handle property & fees for owners; asset managers to manage bank owned properties; and landlords to manage rental properties & tenants.

? The software stores all data in the cloud, enabling users anytime access to customer & property data from any device type.

? The product allows users to communicate lease status, owner statements, work order status, or any other communication through a branded customer portal.

? Propertyware enables users to track leads throughout the sales lifecycle with tools for integrated call tracking and prospect management.

? The product offers built-in dashboards & reporting features that enable users to evaluate their project ROI.

? The product offers integration with QuickBooks to track expenses and accept payments via credit card.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Propertyware Software - Propertyware offers accounting solution designed for property managers
Propertyware Software - Propertyware offers business analytics dashboards & reports for better decision making
Propertyware Software - Propertyware offers call tracking for better leasing decisions
Propertyware Software - Propertyware offers communication & collaboration tools
Propertyware Software - Propertyware offers document management feature to ensure paperless workflow
Propertyware Software - Propertyware offers lead tracking increasing conversion rates
Propertyware Software - Propertyware offers mobile based solutions enabling 24-7 customer access
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Propertyware video
Propertyware video
Propertyware video
Propertyware video
Propertyware Software - Propertyware offers accounting solution designed for property managers
Propertyware Software - Propertyware offers business analytics dashboards & reports for better decision making
Propertyware Software - Propertyware offers call tracking for better leasing decisions
Propertyware Software - Propertyware offers communication & collaboration tools
Propertyware Software - Propertyware offers document management feature to ensure paperless workflow
Propertyware Software - Propertyware offers lead tracking increasing conversion rates
Propertyware Software - Propertyware offers mobile based solutions enabling 24-7 customer access

Features

Total features of Propertyware: 36

  • API
  • Accounting Software
  • Alerts/Notifications
  • Billing & Invoicing
  • Commercial Property Management Software
  • Contact Management Software
  • Credit Check
  • Customizable Reports
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Financial Management Software
  • Financial Reporting Software
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Late Fee Calculation
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Property Database
  • Reminders
  • Rent Tracking
  • Rental Property Management Software
  • Residential Properties
  • Tax Management Software
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Web-based Deployment
  • Website Management
  • Work Order Management

Alternatives

AppFolio Property Manager

4.5
#0 Alternative to Propertyware
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

Yardi Breeze

4.1
#1 Alternative to Propertyware
Yardi Breeze and Yardi Breeze Premier help property managers gain control of operations across residential, commercial,...

Yardi Voyager

4.2
#2 Alternative to Propertyware
Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and...

QuickBooks Desktop Pro

4.4
#3 Alternative to Propertyware
QuickBooks Desktop Pro automates billing and invoicing in addition to work orders. Users can link bank accounts, define...

Reviews

Overall rating

3.8 /5
(276)
Value for Money
3.7/5
Features
3.8/5
Ease of Use
3.7/5
Customer Support Software
3.9/5

Already have Propertyware?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 276
Meghan
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

You won't regret it.

Reviewed on 1/21/2020

Love it. It has smoothed out our processes and has helped us to integrate time saving technology...

Love it. It has smoothed out our processes and has helped us to integrate time saving technology solutions which we would not have had otherwise. Tenant portals, communication trails, time logs on maintenance requests.

Pros

Customer Service. Constant Improvements. Meets me where I am in support of my business functions. It was the first company to offer certain items that I needed to have the software work for my business. Ease of attaching documentation to the customer accounts.

Cons

Trying to create custom reports and customizing the dashboards. It does not promote commercial units online. Financial side of software was not an ideal solution. We reverted to Quickbooks which we have used for 20 years. Needs a better mobile solution (which they are working on as of 1/1/20)

John
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Propertyware software for a landlord

Reviewed on 11/16/2021

I have found a great tool to streamline my rent collection, lead generation, and tenant interaction...

I have found a great tool to streamline my rent collection, lead generation, and tenant interaction that allows me to grow my business without the worry of having to switch tools down the road once I reach a certain level.

Pros

The overall ability to manage every aspect of my rental business makes Propertyware an essential tool in running my business daily.

Cons

I find it difficult to utilize the expense side of of property management business using Propertyware.

Alternatives Considered

AppFolio Property Manager and Buildium

Reasons for Switching to Propertyware

I liked the ability to customize certain aspects of the software that are unique to my business.
Charla
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Is Propertyware a fit for everyone?

Reviewed on 11/8/2016

This is my first time using propertyware, and I was not an employee with the company when the...

This is my first time using propertyware, and I was not an employee with the company when the decision was made to utilize the software. To my understanding it went something like this: "Oh this one looks good, lets get it" I think Propertyware is very well organized program when used properly, and utilized to its full potential. I also think its a fantastic program for multi family properties, where all units are located at one address. But as our company does all off site management, pre leasing, student housing, HOA's, and residential homes; the software is not quite designed for that. Therefore, I am left to manipulate it to the best of my ability. There are also specific requests from my employers that need to be met, and can be, but with way too many individual edits to be made. It becomes more time consuming than what the job at hand should take. I cannot give much of a review from when the company first began using the software, because I was not with the company at that time, but was told that the transfer of information from Quickbooks to Propertyware was a breeze. This alone can be a game changer if your property consists of 300+ units. All in all, I think Propertyware is a great software, but I do strongly believe there needs to be more training available to potential clients, so they can have a better understanding of how the entire system works. Each tab is a piece of the pie, but explaining that to tenants and owners can be a bit tricky at times.

Pros

The tenant/owner online accessibility is great!! They can view their ledgers and access their accounts at anytime. I also like how mistakes can be corrected, maybe not always easily, but that is solely based on my experience and how the software was presented to me as I joined the company. I enjoy how easily you can search for a lease or owner in the global search bar, and how in the left hand column it lists the recent places you were for easier access. Move ins and Move outs are seamless, granted the correct information is input into the software. The amount of reports that can be ran is endless, and feel as though I could have this software for years and still never have ran each report with all its options/filters. The management tab is designed (ideally) to create owner draws all at once, and for a multifamily property this is fantastic. With each tab, when creating something new, there are important details included. When used properly, it can make your reports a dream!!

Cons

Tenant/Owner ledgers are not very user friendly (in my experience) They reflect very much of an accountants bookkeeping, and not all tenants/owners are "CPAs" so at times it can become difficult to explain debits/credits or income/expenses. On only a few occasions have I had to call customer service and they did not have an answer for me, or a resolution. In their defense, these requests were quite specific and not something that was frequently asked. Sometimes the amount of options for reports can be a bit overkill. Owner draws were started with custom date ranges, and generated individually, which in turn makes it a bit more time consuming for me to create them. In addition, because of the custom date ranges, the owner statements are very time sensitive and if a mistake is made and not corrected with the same dates, it creates confusion for the owners when they review their statements at the end of the year.

Suzanne
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Propertyware review

Reviewed on 10/19/2022

It is mostly good

It is mostly good

Pros

It is user friendly. They do a good job of adding new features to the program.

Cons

The way late fees are processed.The Enhanced rent roll can't be done for past months.

Clarisse
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 5/4/2021

Pros

The reports and how to record anything using this software are very easy.

Cons

Hopefully they have better features for maintenance and text messaging.

Alternatives Considered

AppFolio Property Manager and Buildium

Reasons for Switching to Propertyware

This is famous software also recommended by my friends in the same industry.
Showing 5 reviews of 276 Read all reviews

Propertyware FAQs

Below are some frequently asked questions for Propertyware.

Propertyware offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

• $250 per month • Contact Propertyware for pricing quotes

Propertyware has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Propertyware supports the following languages:

English

Propertyware supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Propertyware integrates with the following applications:

QuickBooks Online Advanced

Propertyware offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Propertyware.