--- description: Detailed reviews on ResNexus based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ResNexus with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ResNexus Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/1039/campground-management/software) > [ResNexus](/software/122499/reservation-nexus) # ResNexus Canonical: https://www.getapp.ca/software/122499/reservation-nexus Page: 1 / 18\ Next: [Next page](https://www.getapp.ca/software/122499/reservation-nexus?page=2) > See why ResNexus is a top-rated property management software\! TRUSTED BY THOUSANDS OF PROPERTIES\! https://resnexus.com/comparisons/ ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, \& more\! > > Verdict: Rated **4.8/5** by 428 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ResNexus ResNexus includes an innovative reservation calendar, which lets supervisors track various reservation details including check-in/out, booking source, retail items, payments, surprise bookings, and more all in one dashboard. ResNexus achieved Preferred Partner status with both Expedia and Airbnb for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the pms system from these providers. ResNexus can connect to a wide variety of marketing channels and OTAs including Booking.com, Expedia, Google and TripAdvisor. ResNexus includes over 100+ powerful reports, which lets businesses gain insights into operations related to occupancy, revenue, payments, marketing, taxes, retail, operations, and reservations. ResNexus Premier edition provides an innovative Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions. ResNexus Premier edition let's you create, manage and send contracts and liability waivers to your clients. ResNexus's text messaging functionality allows managers to communicate with guests and increase reviews across websites, such as Google, Facebook, TripAdvisor and more through automated texting review functionality. ResNexus Cart Abandonment feature includes tracking reports and automatic email reminders to guests who did not complete the purchase. Administrators can use Wi-Fi smart lock functionality to manage property locks by directly connecting to Wi-Fi routers across hotels, vacation rentals, lodgings, and storage rentals. ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze. ResNexus makes group bookings easy and saves your staff time. After your property has blocked off the dates and approximate number of rooms or units for the group, a custom booking engine link becomes available for you to send to the group coordinator. The ResNexus Guest Portal allows guests to check in, check out, message your staff, view reservation details, and more\! The best part is there’s no app required. All the guest has to do is click the link on the bottom of their confirmation email or scan a QR code at your front desk, then input their reservation and phone number\! With ResNexus Travel Protection, you can protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. Your guests can simply select the Travel Protection option during the booking process, and if they cancel for one of the protected reasons, both you and your guest will be reimbursed 100% of the booking cost minus the travel protection fee. All ResNexus editions come with free setup and support. We do it for you. Our highly trained staff is ready to answer your call–quickly. ResNexus has some of the highest customer service satisfaction in the Hospitality industry. ResNexus is here to help your business grow. That’s why each month we offer educational webinars that discuss everything from developing trends in the hospitality and travel industries to new ResNexus features to help your business operate more easily. ResNexus charges a simple flat rate based off of your units and season. In addition, we provide peace of mind with our Lifetime Pricing Guarantee. Rest easy knowing that as long as you own your business, the price of your property management software won’t increase unless you add more units. We only grow when you grow. That’s just one more form of stability that ResNexus provides. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 428 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ResNexus - **Location**: Salem, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ResNexus is available on monthly subscriptions. It is available across 2 pricing tiers: Essentials and Premier. Pricing starts at $30 and scales depending on unit type, outlined below. Essentials: Starts at $30/mo  Professional: Starts at $50/mo  Premier: Starts at $60/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bahamas, Bermuda, British Virgin Islands, Canada, Cayman Islands, Czechia, Ireland, Mexico, Puerto Rico, Saint Martin, Slovakia, Turks and Caicos Islands, US Virgin Islands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Software - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Auto Update - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Budgeting/Forecasting - Built-in Accounting - CRM Software - Calendar Management - Calendar Sync ## Integrations (1 total) - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Campground Management Software](https://www.getapp.ca/directory/1039/campground-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software) - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) - [Vacation Rental Software](https://www.getapp.ca/directory/183/vacation-rental/software) - [Hotel Management Software](https://www.getapp.ca/directory/592/hotel-management/software) - [Campground Management Software](https://www.getapp.ca/directory/1039/campground-management/software) ## Alternatives 1. [Booqable](https://www.getapp.ca/software/108821/booqable) — 4.8/5 (1126 reviews) 2. [Hostaway](https://www.getapp.ca/software/106989/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.getapp.ca/software/91252/lodgify) — 4.5/5 (1282 reviews) 4. [Guesty](https://www.getapp.ca/software/112215/guesty) — 4.4/5 (465 reviews) 5. [Hotelizer](https://www.getapp.ca/software/2069375/hotelizer-pms) — 4.9/5 (89 reviews) ## Reviews ### "ResNexus the best all around for campgrounds" — 5.0/5 > **Billie** | *November 23, 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt. > > **Cons**: Some features need to be added to adhere to new standards with COVID-19, but they are actively working on it and always take feedback and suggestions for improvement. > > Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth. ----- ### "A great, one stop shop for easy property management" — 5.0/5 > **Meri** | *April 8, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The easy of use, package options, one stop shop for your property management, and Red Carpet service. > > **Cons**: I wish I could manage multiple properties in one dashboard > > Excellent\! Great customer service, friendly, helpful staff. The platform s easy to use and has many options ----- ### "Terrible setup process" — 3.0/5 > **Julie** | *September 27, 2021* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Best feature we saw on this product was how easy it was to setup site/room blocks that automatically released on certain dates. > > **Cons**: It's not remotely customizable to your needs. As a campground a key feature should be site length, that's not an option. There's not even anything in the reservation process that asks for the length of a customer's rig (again a key need for any campground to ensure that you are putting people in sites that they fit). They have little to no written documentation on anything. No on-boarding/setup process that is laid out for you. You will be flying blind and will need to have a lot of time to figure things out on your own. > > The customer service and setup process of this software is terrible. It's as if because you are paying monthly they want it to take as long as possible. To be fair our campground is not a simple campground and does have some complexities. However, their setup process started with trying to train us how to do reservations rather than making any effort to get us set up. There is absolutely ZERO documentation on how to setup the system. After two weeks of training calls where they focused on how to do basic tasks we finally stoppped them and pointed out that we need to set up the system first. This turned into weekly calls where we had to guide them on what we needed and even then things were done wrong. They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was "it's no big deal you just need to let us do it and we'll have you up next week." Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up. We can't train people to use a system that isn't set up properly. We finally had them do a test import just to see what would happen and it was obvious that they didn't even look at the results as there were 10,000 lines of errors and every customer that was imported was wrong, the rate on every reservation was wrong. Everything was wrong. That was when we finally gave up. They simply don't care. ----- ### "Customer service can't be beat\!\! Just need more functionalities." — 4.0/5 > **Heather** | *November 24, 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: AMAZING customer service\! This is courtest of \[sensitive content hidden\], who has made our experience so much smoother, efficient, and pleasurable. He is very attentive and on top of all of our concerns - no matter the scope - and has advocated to make improvements in the system as we have noticed a need for them. There is any ease of use I appreciate and there are instructional guides, which prove helpful, although some are out of date or focus on the grid view too much (rather than calendar view). I also appreciate the Academy every year, where I can get one-on-one time to work with my Red Carpet Professional, as well as learn about the new functionalities and how to better utilize the existing ones to improve our business operation). > > **Cons**: There are limitations to the reports we would like to use and gain more in-depth, granial information from in an organized fashion. This would be very convenient for us and our marketer, who is trying to find ways for ResNexus to guide our marketing plans through detailed analytics. There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates. Better instruction pages and videos would be really helpful. Not just what each button means, but also why, when, and how they are to be utilized. Each new functionality feels like it needs to be tested more for inefficiencies, usefulness, and hiccups. Yet it seems to take a long time in beta for the tech improvements we are requesting to be completed (even crucial ones to our operation). > > Very positive. Customer service being a huge component, as discussed below. There are additional functionalities we would like have implemeneted in an expeditious manner, but I do have the confidence in my ResNexus Professional to advocate for our needs and also help me find workarounds and explain different processes and settings as needed. We plan on continuing with ResNexus, are excited about the new integrations and functionalities/improvements. This will go hand in hand with addressing our existing list of operational functionalities that we would like to see implemented sooner. ----- ### "Exceptional Software Backed by Exceptional Support" — 5.0/5 > **Lisa** | *July 21, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: ResNexus is an incredibly user-friendly platform that makes managing our hotel seamless and efficient. The intuitive interface is easy to navigate, even for new users, and every page includes helpful explanations and tooltips to guide us through each process. I like that OTAs are assigned their own color; it helps to be able to tell them apart so you can track where you are strongest. I appreciate the ability to assign roles, including giving the owner direct access to manage operations. The system also tracks employee activity, allowing me to identify and resolve potential issues early. Most importantly, the support team is outstanding—\[sensitive content hidden\] is always responsive, and \[sensitive content hidden\] consistently goes above and beyond. Their expertise and dedication truly set ResNexus apart. > > **Cons**: Honestly, I can’t think of anything I dislike about ResNexus. It’s the only reservation software I’ve ever used, and it has met all of my needs as a hotel manager. While I don’t have another system to compare it to, ResNexus has been reliable, intuitive, and well-supported from the start. Any time I’ve had a question or needed help, the support team has been quick to respond and incredibly helpful. If there are any shortcomings, I haven’t encountered them yet—it's been a smooth and positive experience across the board. > > My overall experience with ResNexus has been outstanding. From day one, the platform has made managing reservations, guest communications, and daily operations smooth and efficient. The system is intuitive and packed with helpful features that make my job easier. I especially value the ability to track staff activity and customize access levels. What truly sets ResNexus apart, though, is the support team—responsive, knowledgeable, and genuinely invested in helping me succeed. I’ve always felt supported, even as a first-time user of reservation software. ResNexus has become an essential part of running my business, and I couldn’t be more pleased. ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.ca/software/122499/reservation-nexus?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/122499/reservation-nexus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data