Entrata

4.5 (283)
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Property management solution for multifamily communities

About Entrata

Entrata® is a leading operating system for multifamily communities worldwide. Setting the bar for innovation in property management software since 2003, Entrata offers solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. With a focus on driving operational efficiency through AI, automation, and flexible technology solutions, property management companies have the freedom to operate the way that works best for them.

Entrata Layered Intelligence, Entrata’s AI solution, allows property owners and operators to generate resident emails in a few seconds. Redd™, the AI-powered leasing assistant, can handle text and voice conversations with prospects, helping properties keep engagement high even during their busiest times. Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use.

Entrata’s ResidentPortal gives residents 24/7 access to pay rent, submit work orders, and stay connected with their communities.

Homebody, Entrata’s resident-facing brand, provides properties with the opportunity for win-win ancillary revenue and meaningful value to communities. Residents enjoy services that make their living experience better: Rent Reporting, Renters Insurance, Deposit Alternative, and more. Homebody offers other insurance options, including auto, pet, life, jewelry, and several more. And for property teams, Homebody makes getting renters insurance part of the leasing process, resulting in more residents getting the coverage they need to meet every property’s insurance requirement.

Entrata Business Intelligence helps properties visualize and synthesize massive and complex datasets, leading to better business decisions and results. Teams can drill down into property data to identify trends, problem areas, and opportunities to streamline operations and boost efficiency.

Entrata also has solutions for marketing & leasing, revenue management, reporting, utilities, and insurance. On top of that, operators enjoy accounting solutions with automated workflows and a CRM that increases lead-to-lease velocity and provides critical insights into their leasing funnel.

Entrata’s platform spans the Multifamily, Student, Military, Commercial, and Affordable Housing segments and currently serves over three million residents across more than 26 thousand multifamily communities around the globe. Learn more about how Entrata can improve efficiency from site-level to C-level at www.entrata.com.

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, Spanish

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Entrata Software - With a focus on driving operational efficiency through utilizing AI, automation, and flexible technology solutions, property management companies have the freedom to operate in the way that works best for them.
Entrata Software - Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use AI. Examples include generative content for Review Management, Messages, and Blogs, as well as our AI Virtual Leasing Assistant, Redd™.
Entrata Software - The Homebody suite combines renters insurance, deposit alternatives, and rent reporting into one contract, one vendor integration, and one system report - delivering meaningful financial value to residents with an opportunity for ancillary revenue yield.
Entrata Software - Entrata's Business Intelligence solutions helps you leverage your data and transforms it for you into usable and actionable insights. You choose how your data is delivered to get the best data-driven decision support system for your business.
Entrata Software - Built with the intention of streamline the most business-critical functions of property management, Entrata's Core solution is designed to automate and streamline workflows, provide actionable insights, and align with operation's needs and growth.
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Entrata video
Entrata Software - With a focus on driving operational efficiency through utilizing AI, automation, and flexible technology solutions, property management companies have the freedom to operate in the way that works best for them.
Entrata Software - Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use AI. Examples include generative content for Review Management, Messages, and Blogs, as well as our AI Virtual Leasing Assistant, Redd™.
Entrata Software - The Homebody suite combines renters insurance, deposit alternatives, and rent reporting into one contract, one vendor integration, and one system report - delivering meaningful financial value to residents with an opportunity for ancillary revenue yield.
Entrata Software - Entrata's Business Intelligence solutions helps you leverage your data and transforms it for you into usable and actionable insights. You choose how your data is delivered to get the best data-driven decision support system for your business.
Entrata Software - Built with the intention of streamline the most business-critical functions of property management, Entrata's Core solution is designed to automate and streamline workflows, provide actionable insights, and align with operation's needs and growth.

Features

Total features of Entrata: 58

  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Client Portal
  • Commercial Property Management Software
  • Contact Management Software
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • For Commercial Real Estate
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management Software
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Property Database
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Task Management Software
  • Tax Management Software
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Vacancy Management
  • Vendor Management Software
  • Web-based Deployment
  • Website Management
  • Work Order Management

Alternatives

Rent Manager

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ResMan

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NetSuite

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Knock

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Reviews

Overall rating

4.5 /5
(283)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 283
Claire
Overall rating
  • Industry: Investment Management Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The best Real Estate Management Software out there!

Reviewed on 2022-10-19

Entrata is customer support driven, is the best overall user experience and great value for the...

Entrata is customer support driven, is the best overall user experience and great value for the software. I highly recommend Entrata if you are considering switching to a technologically more advance software. I have used Yardi, MRI, AppFolio, Propertyware, QuickBooks, JD Edwards and more.

Pros

Ease of use for property site users of the software, offers many tools to reduce employee headcount and overhead. Provides great training resources for new users.

Cons

Custom financial reporting is not robust enough for companies with higher lever reporting requires than basic Income Statement & Balance Sheet.

Paul
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Entrata is Good

Reviewed on 2022-08-02

Entrata is basicly good for our property management.

Entrata is basicly good for our property management.

Pros

The Entrata reporting is good for me and the Resident Portal and Website Service are good for online activities.

Cons

The Leasing Center Service is not so good.

Amanda
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Entrata- Still not sure

Reviewed on 2023-04-04

So far it has been a very big learning curve. I think the training makes it seem like it's very...

So far it has been a very big learning curve. I think the training makes it seem like it's very easy to use and ready to go. However, after using it in real time there is a lot more to it that what you think. Has some really great features but I am not sure if we are even using it to its full potential yet. I will update my review as time goes on and I have been working with the system longer.

Pros

The dashboard showing all the tasks needing to be completed are very helpful, that way you know at the end of the day if you have missed anything. Customer support is very responsive in answering any questions or troubleshooting any problems within the system.

Cons

Not knowing how many of the permissions are turned off at the beginning make implementation incredibly difficult. During the migration process and training period there should be discussion over the permissions, and they should be set up initially with the trainer. Sending residents applications and leases to sign has created confusion and most of the time prompts them to start a new application or guest card. This creates duplicate entries that sometimes you cannot delete until they move in (was told this by customer support)

Natalie
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Ease of Entrata

Reviewed on 2024-02-28

I would say out of the other programs I have used before such as Yieldstar or Onesite, I would...

I would say out of the other programs I have used before such as Yieldstar or Onesite, I would choose Entrata every time.

Pros

Entrata is very user friendly. Its a mix of ease of onesite and accounting views like yardi. You can dig into the numbers on your financials and see exactly what is going where.

Cons

Entrata is a very user-friendly program. Having new hires come onboard to learn it takes a fraction of the time.

Tiffany
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Tiffany Seale Entrata review

Reviewed on 2023-03-31

Pros

Very user friendly and the Submit Support Ticket feature is amazing. The Entrata Core team is very responsive and their use of photos and training videos makes learning the system very easy

Cons

When a resident is up for renewal and has rentable items like storage or parking, then the property manager needs to put the rentable items On Notice, then Move Out the rentable item, then Move In the rentable item again for the charges to post properly on their ledger. This is very redundant.

Showing 5 reviews of 283 Read all reviews

Entrata FAQs

Below are some frequently asked questions for Entrata.

Entrata offers the following pricing plans:

  • Starting from: US$1.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Entrata for a customized quote.

Entrata has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Entrata supports the following languages:

English, Spanish

Entrata supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Entrata integrates with the following applications:

Domo, Google Analytics 360, RealPage

Entrata offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Entrata.