About Entrata

Entrata is a cloud-based property management solution, which helps real estate businesses streamline accounting, purchases, and leases for multiple properties. Key features include budgeting, transaction posting, progress tracking, lead conversion, vendor management, and document storage.

The application enables supervisors to manage tenants, calculate rent escalations & renewals, and generate sales reports. Marketing teams can use Entrata to drive targeted campaigns, capture leads and monitor page traffic via a centralized dashboard. Using the accounting module, employees can maintain a chart of accounts, create invoices and track payments and reconciliations in real-time. The solution also lets property managers provide housing facilities to students and match roommates based on visitor preferences, area of study, and amenities required.

Entrata offers API-based and third-party integrations with various platforms such as Intuit MRI, Sage Timberline RM, ApartmentRatings, Google Analytics, Adobe Omniture, Apex Billing Solutions, BuildingLink, Engrain, Sprout Marketing, and more. The application also comes with a resident portal, which lets owners process rent, track work order progress, and view community updates.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Entrata

Entrata is a cloud-based property management solution, which helps real estate businesses streamline accounting, purchases, and leases for multiple properties. Key features include budgeting, transaction posting, progress tracking, lead conversion, vendor management, and document storage.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Entrata Software - Automated workflows that allow you to put Entrata to work for you.
Entrata Software - Entrata PM Software combines all your property accounting functions into one intuitive interface.
Entrata Software - Lead management.
Entrata Software - Open API
Entrata Software - Single Sign-On
View 6 more
Entrata video
Entrata Software - Automated workflows that allow you to put Entrata to work for you.
Entrata Software - Entrata PM Software combines all your property accounting functions into one intuitive interface.
Entrata Software - Lead management.
Entrata Software - Open API
Entrata Software - Single Sign-On

Features

Total features of Entrata: 55

  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Client Portal
  • Commercial Property Management Software
  • Contact Management Software
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • For Commercial Real Estate
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management Software
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Property Database
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Task Management Software
  • Tax Management Software
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Vacancy Management
  • Vendor Management Software
  • Web-based Deployment
  • Website Management
  • Work Order Management

Alternatives

Rent Manager

4.4
#1 Alternative to Entrata
Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

RealPage

4.1
#2 Alternative to Entrata
RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store...

ResMan

4.5
#3 Alternative to Entrata
If you own, operate or invest in multifamily apartments with more than 300 units then it’s time to discover ResMan. Our...

NetSuite

4.1
#4 Alternative to Entrata
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Reviews

Overall rating

4.5 /5
(240)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.4/5

Already have Entrata?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 240
William
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Entrata is a great software platform with

Reviewed on 2022-09-27

Entrata has been great at every step along the way, from the initial consultation to the implementat...

Entrata has been great at every step along the way, from the initial consultation to the implementation process and now with continuing customer service.

Pros

One of the best features of Entrata is how integrated it is. This is a software that was built from the ground up as opposed to many other property management softwares which tend to be various different codebases that are interfaced together.

The visual interface was designed with the end user and leasing operations as the basis which means my staff can navigate around and get things done quickly as well as keep on top of operations that need to be completed.

Cons

Entrata Core itself is still relatively young as software development goes. Over time the company has continued to introduce new capabilities and functions to emcompass different leasing models like Commercial and Student Housing. These tend to be far more complex operations than conventional multi-family units. There are growing pains with waiting for the software to develop to fully support the vast different business workflows that a particular client might need to address.

I wouldn't say this is a strict con as in I don't like it, just that it does exist but this is true for pretty much any software.

Alternatives Considered

RealPage

Reasons for Choosing Entrata

The lack of customer and technical service from Yardi was more than we were willing to continue tolerating especially give the amount of money spent on licensing every year.

Switched From

Yardi Voyager
Maddie
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Entrata - Student Living

Reviewed on 2019-05-21

Overall, entrata does have some glitches but they are minor. I would definitely choose to use...

Overall, entrata does have some glitches but they are minor. I would definitely choose to use entrata over any other property management program. The benefits and ease of use with entrata cannot be matched.

Pros

I like Entrata mainly because of the dashboard. The dashboard makes it super convenient to see everything that needs to be done and any tasks that are outstanding. Also, the bulk unit assignment board is the greatest thing when you are roommates matching people and assigning apartments.

Cons

One thing I dislike about entrata is that sometimes there are random bugs and glitches. Some things are easily resolved an others take forever to be fixed. I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.

nicholas
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

usable but needs improvment

Reviewed on 2023-04-05

works for what I need but wish it had more functions on the maintenance side of things

works for what I need but wish it had more functions on the maintenance side of things

Pros

easy to see tallies and total numbers, work order note options are nice and managing keeping track of residents work orders by unit is easy.

Cons

searching through residents and work orders is very limited there need to be more ways to search through work orders using key words and categories, there needs to be a way to generate a report on how many work orders you have in a given period for a particular type of problem like kitchen sink leaking, and then you get a report of how many kitchen sink leaks you had during that period of time. this would help budgeting and planning of maintenance,. would also be nice if you didn't have to go back and forth to to the list every time you want to look at a work order, you should be able to expand and contract the work order right on the list so you can more fluidly go through them, when we are in meetings we go over every work order and we end up printing out a list because it is easier to go through them that way. waste of paper when the product could do the same interactively without needing to generate a report.

Harlan
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Entrata will make your life easier!

Reviewed on 2023-07-21

Entrata makes my job easier - I could never imagine returning to any other property management...

Entrata makes my job easier - I could never imagine returning to any other property management program.

Pros

Entrata is an amazing tool to help you with property management. It's user-friendly and loaded with anything and everything you would ever need to assist with leasing and property management and compatible with so many systems that you use everyday.

Cons

Honestly there are so many features that it is sometimes easy to get lost with all the many options available to you but there is ample training if you have the time to explore.

Bill
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Ttt

Reviewed on 2023-08-04

Pros

Easy to use good information. Good platform

Cons

Calls center. Calls to slow locks up sometimes

Showing 5 reviews of 240 Read all reviews

Entrata FAQs

Below are some frequently asked questions for Entrata.

Entrata offers the following pricing plans:

Contact Entrata for a customized quote.

Entrata has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Entrata supports the following languages:

English, Spanish

Entrata supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Entrata integrates with the following applications:

Domo, Google Analytics 360, RealPage

Entrata offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Entrata.