About Entrata

Entrata is a cloud-based property management solution, which helps real estate businesses streamline accounting, purchases, and leases for multiple properties. Key features include budgeting, transaction posting, progress tracking, lead conversion, vendor management, and document storage.

The application enables supervisors to manage tenants, calculate rent escalations & renewals, and generate sales reports. Marketing teams can use Entrata to drive targeted campaigns, capture leads and monitor page traffic via a centralized dashboard. Using the accounting module, employees can maintain a chart of accounts, create invoices and track payments and reconciliations in real-time. The solution also lets property managers provide housing facilities to students and match roommates based on visitor preferences, area of study, and amenities required.

Entrata offers API-based and third-party integrations with various platforms such as Intuit MRI, Sage Timberline RM, ApartmentRatings, Google Analytics, Adobe Omniture, Apex Billing Solutions, BuildingLink, Engrain, Sprout Marketing, and more. The application also comes with a resident portal, which lets owners process rent, track work order progress, and view community updates.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Entrata Software - Automated workflows that allow you to put Entrata to work for you.
Entrata Software - Entrata PM Software combines all your property accounting functions into one intuitive interface.
Entrata Software - Lead management.
Entrata Software - Open API
Entrata Software - Single Sign-On
View 6 more
Entrata video
Entrata Software - Automated workflows that allow you to put Entrata to work for you.
Entrata Software - Entrata PM Software combines all your property accounting functions into one intuitive interface.
Entrata Software - Lead management.
Entrata Software - Open API
Entrata Software - Single Sign-On

Features

Total features of Entrata: 54

  • ACH Payment Processing
  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Client Portal
  • Commercial Property Management Software
  • Contact Management Software
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management Software
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Task Management Software
  • Tax Management Software
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Vacancy Management
  • Vendor Management Software
  • Web-based Deployment
  • Website Management
  • Work Order Management

Alternatives

Yardi Voyager

4.2
#1 Alternative to Entrata
Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and...

RealPage

4.1
#2 Alternative to Entrata
RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store...

ONEsite

4.2
#3 Alternative to Entrata
ONEsite Social Network Software Features, Activity Feed, Asset / Content Listings, Articles, Blogs, Calendars, Chat,...

Knock

4.9
#4 Alternative to Entrata
With best-in-class tools to improve occupancy and drive renewals, Knock is a CRM platform that’s purpose-built for...

Reviews

Overall rating

4.3 /5
(83)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.1/5

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Showing 5 reviews of 83
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Always improving

Reviewed on 2018-08-23

Pros

Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.

Cons

Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.

Rebecca
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2022-08-08

I love the product and very happy we made the switch, but there is always room for improvement. I...

I love the product and very happy we made the switch, but there is always room for improvement. I am just happy the product continues to evolve.

Pros

I love the ease of use. I love that it incorporates many aspects of property management from resident interface to marketing to accounting to asset management.

Cons

feature requests are taking longer to get done. Support is difficult to get as you have to constantly reiterate issues.

Alternatives Considered

ONEsite, RealPage and Yardi Voyager

Reasons for Choosing Entrata

it allowed us to combine many products in one. it was easier to use and Entrata had a team that was actually invested as us as a partner.

Switched From

Yardi Voyager

Reasons for Switching to Entrata

it allowed us to combine many products in one. it was easier to use and Entrata had a team that was actually invested as us as a partner.
Edward
Overall rating
  • Industry: Real Estate
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Great software, but needs to improve on work order tracking

Reviewed on 2022-08-15

Decent

Decent

Pros

Entrata is easy to use and close out work orders.

Cons

It would be great if you guys could send TiVo calls to residents and also track work orders through issue rather than the tenant or unit number.

David
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

If you're on the fence, make the move to Entrata!

Reviewed on 2022-08-08

Objectively a 9.5/10

Almost a perfect 10, great support, and I loved our onboarding team. They...

Objectively a 9.5/10

Almost a perfect 10, great support, and I loved our onboarding team. They have set us up with a wonderful CSM. The only speed bump we have hit was with migration, however I am not sure there is a better process and it may just be painful for everyone.

Pros

Ease of use, and the abundance of help/support Entrata provides. Written materials, videos, and live training courses. Not to mention a USEFUL support staff.

Cons

Like other property management software, it isn't 100% bug-free.

Alternatives Considered

Knock

Reasons for Choosing Entrata

We were looking for a more agile/ lean solution that was easy to use for our staff, and we found it with Entrata.

Switched From

Yardi Voyager
Tracy
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Entrata Review 08.22

Reviewed on 2022-08-15

Overall the team is great, we had a few hiccups in the beginning of our roll out but with the...

Overall the team is great, we had a few hiccups in the beginning of our roll out but with the number of properties we are migrating it was expected and all issues that arose were resolved timely.

Pros

Software is user friendly, easy to use and navigate.

Cons

Currently they cannot remit payments directly to out vendors, their development team is working on it and hopefully it will be available in the next year. We are using an outside product for invoices, payments etc.

Alternatives Considered

Yardi Voyager

Reasons for Choosing Entrata

We took our 3rd parties in house, they still manage however we wanted all of our properties on one software that we could analyze data.

Reasons for Switching to Entrata

Entrata team was responsive, wanted our business.
Showing 5 reviews of 83 Read all reviews

Entrata FAQs

Below are some frequently asked questions for Entrata.

Entrata offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Entrata for a customized quote.

Entrata has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Entrata supports the following languages:

English, Spanish

Entrata supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Entrata integrates with the following applications:

Domo, Google Analytics 360, RealPage

Entrata offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Entrata.