Tookan

AI-Powered Software for dispatching and delivery management

About Tookan

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.

Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.

Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.


Key benefits of Tookan

• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.


Images

Tookan Software - Tookan dashboard
Tookan Software - Tookan search forms
Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders
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Tookan Software - Tookan dashboard
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Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders

Not sure about Tookan? Compare with a popular alternative

Tookan

4.2 (73)
VS.
Most reviewed

Starting Price

No pricing found
US$29.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

87
42

Integrations

11
126

Ease of Use

4.3 (73)
4.3 (2,787)

Value for Money

4.2 (73)
4.4 (2,787)

Customer Service

4.1 (73)
4.3 (2,787)
Green rating bars show the winning product based on the average rating and number of reviews.

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4.8
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Onro

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OnTime 360

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Reviews

Overall rating

4.2 /5
(73)
Value for Money
4.2/5
Features
4.0/5
Ease of Use
4.3/5
Customer Support Software
4.1/5

Already have Tookan?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 73
Md Abdul
Md Abdul
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is an awesome for taxi booking

Reviewed on 2018-01-19

I am benefited very much. I have Taxi service business so I need an online taxi booking software...

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Response from JungleWorks

Thank you so much for sharing your feedback with us

Alex
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great plataform!

Reviewed on 2020-03-19

I use tookan as the point of sale system for my business.

I use tookan as the point of sale system for my business.

Pros

I like to have my shipping information on a single platform and have quick communication with my client.

Cons

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternatives Considered

Zapier

Reasons for Switching to Tookan

for the sms and map settings

Response from JungleWorks

Thank you so much for sharing your valuable feedback with us

Karthik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Cost Effective Software

Reviewed on 2024-01-08

Pros

Relaible platform for delivering our products.Order tracking is ver easy.It saves time & effort.

Cons

Need to improve customer support services. They aren't a flexible customer support.

Response from JungleWorks

Hi Karthik, we are glad that you like the product and we will work on your feedback.

Sadid
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Horrible for anything useful, OK for a very small business with limited needs

Reviewed on 2021-02-22

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of...

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Pros

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Cons

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.

You ask service to help out and they'll "get to it".

They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.

The booking forms? Barely even works half the time.

Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternatives Considered

Onfleet and OnTime 360

Reasons for Switching to Tookan

It was the first one I looked at

Response from JungleWorks

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]

Pennye
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Routing Software works well

Reviewed on 2020-02-21

excellent

excellent

Pros

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Cons

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Response from JungleWorks

Thank you so much for sharing your valuable feedback with us

Showing 5 reviews of 73 Read all reviews

Tookan FAQs

Below are some frequently asked questions for Tookan.

Tookan offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details

Tookan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Tookan supports the following languages:

Arabic, English, French, Spanish

Tookan supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Tookan integrates with the following applications:

Magento Marketplace, Plivo, QuickBooks Online Advanced, Razorpay, Shopify, Square Online, Stripe, Twilio, WooCommerce, Xero, Zapier

Tookan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

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