About Tookan
Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.
Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.
Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Tookan
• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 225 others
Supported Languages
Arabic, English, French, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Tookan: 85
Alternatives
SimpliRoute
Onfleet
OnTime 360
Zapier
Reviews
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- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is an awesome for taxi booking
Reviewed on 1/19/2018
I am benefited very much. I have Taxi service business so I need an online taxi booking software...
I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.
Pros
The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.
Cons
This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.
Response from JungleWorks
Thank you so much for sharing your feedback with us
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great plataform!
Reviewed on 3/19/2020
I use tookan as the point of sale system for my business.
I use tookan as the point of sale system for my business.
Pros
I like to have my shipping information on a single platform and have quick communication with my client.
Cons
Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.
Alternatives Considered
ZapierReasons for Switching to Tookan
for the sms and map settingsResponse from JungleWorks
Thank you so much for sharing your valuable feedback with us
- Industry: Transportation/Trucking/Railroad
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Horrible for anything useful, OK for a very small business with limited needs
Reviewed on 2/22/2021
It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of...
It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.
Pros
The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features
Cons
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
You ask service to help out and they'll "get to it".
They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.
The booking forms? Barely even works half the time.
Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!
Reasons for Switching to Tookan
It was the first one I looked atResponse from JungleWorks
Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Routing Software works well
Reviewed on 2/21/2020
excellent
excellent
Pros
It's ease of use and the ability to set various filters to scale the routing based on time or distance.
Cons
I added the ETA routing but it did not account for traffic when providing the times for arrival.
Response from JungleWorks
Thank you so much for sharing your valuable feedback with us
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Incredible team support and perfect software
Reviewed on 1/17/2020
I am having an e-commerce and on-demand delivery company. The software is up to my expectation.
I am having an e-commerce and on-demand delivery company. The software is up to my expectation.
Pros
The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company.
The scalability of the software is another good feature though limited.
Cons
The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact
Response from JungleWorks
Thank you so much for sharing your valuable feedback with us
Tookan FAQs
Below are some frequently asked questions for Tookan.Q. What type of pricing plans does Tookan offer?
Tookan offers the following pricing plans:
- Starting from: View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details
Q. Who are the typical users of Tookan?
Tookan has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Tookan support?
Tookan supports the following languages:
Arabic, English, French, Spanish
Q. Does Tookan support mobile devices?
Tookan supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tookan integrate with?
Tookan integrates with the following applications:
Magento Marketplace, Plivo, QuickBooks Online Advanced, Razorpay, Shopify, Square Online, Stripe, Twilio, WooCommerce, Xero, Zapier
Q. What level of support does Tookan offer?
Tookan offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
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