About Tookan

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.

Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.

Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Tookan

• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Arabic, English, French, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Tookan Software - Tookan dashboard
Tookan Software - Tookan search forms
Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders
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Tookan video
Tookan Software - Tookan dashboard
Tookan Software - Tookan search forms
Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders

Features

Total features of Tookan: 84

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cash on Delivery
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature Software
  • Dispatch Management
  • Document Storage
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Online Ordering
  • Online Payments
  • Order Entry Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Surveys & Feedback
  • Task Management Software
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Transportation Management Software
  • Two-Way Communication
  • Work Order Management

Alternatives

Onfleet

4.7
#1 Alternative to Tookan
Onfleet is a SaaS platform that helps businesses manage local deliveries. Seamlessly optimize routes, dispatch, track...

SimpliRoute

5
#2 Alternative to Tookan
SimpliRoute is a cloud-based fleet management solution that helps delivery businesses track & manage dispatching...

OnTime 360

4.3
#3 Alternative to Tookan
OnTime 360 is a cloud-based solution that helps freight brokers, carriers, dispatching service providers and couriers...

Zapier

4.7
#4 Alternative to Tookan
Zapier connects the web apps SMBs use every day so you can save time, automate tedious tasks, and focus on what matters...

Reviews

Overall rating

4.3 /5
(67)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.5/5
Customer Support Software
4.2/5

Already have Tookan?

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Showing 5 reviews of 67
Md Abdul
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is an awesome for taxi booking

Reviewed on 2018-01-19

I am benefited very much. I have Taxi service business so I need an online taxi booking software...

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Response from JungleWorks

Thank you so much for sharing your feedback with us

Alex
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great plataform!

Reviewed on 2020-03-19

I use tookan as the point of sale system for my business.

I use tookan as the point of sale system for my business.

Pros

I like to have my shipping information on a single platform and have quick communication with my client.

Cons

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternatives Considered

Zapier

Reasons for Switching to Tookan

for the sms and map settings

Response from JungleWorks

Thank you so much for sharing your valuable feedback with us

Sadid
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Horrible for anything useful, OK for a very small business with limited needs

Reviewed on 2021-02-22

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of...

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Pros

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Cons

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.

You ask service to help out and they'll "get to it".

They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.

The booking forms? Barely even works half the time.

Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternatives Considered

Onfleet and OnTime 360

Reasons for Switching to Tookan

It was the first one I looked at

Response from JungleWorks

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]

Miguel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ood app for the price you pay

Reviewed on 2022-06-30

Pros

Ease of use, as well as the management of resources in the app is really very simple and friendly, in fact I think my 7-year-old boy could do it

Cons

Although the functions seem very basic, I would recommend it if your company is small and of limited operation

Alternatives Considered

SimpliRoute

Response from JungleWorks

Thank you for sharing your experience with Tookan. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at [email protected] for any issues.

Pennye
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Routing Software works well

Reviewed on 2020-02-21

excellent

excellent

Pros

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Cons

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Response from JungleWorks

Thank you so much for sharing your valuable feedback with us

Showing 5 reviews of 67 Read all reviews

Tookan FAQs

Below are some frequently asked questions for Tookan.

Tookan offers the following pricing plans:

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details

Tookan has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Tookan supports the following languages:

Arabic, English, French, Spanish

Tookan supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Tookan integrates with the following applications:

Magento Marketplace, Plivo, QuickBooks Online Advanced, Razorpay, Shopify, Square Online, Stripe, Twilio, WooCommerce, Xero, Zapier

Tookan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

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