--- description: Detailed reviews on Jane based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Jane with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jane Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Massage Therapy Software](/directory/975/massage-therapy/software) > [Jane](/software/122271/jane-app) # Jane Canonical: https://www.getapp.ca/software/122271/jane-app Page: 1 / 21\ Next: [Next page](https://www.getapp.ca/software/122271/jane-app?page=2) > Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more. > > Verdict: Rated **4.8/5** by 504 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jane • Benefit from features such as online bookings, documentation, intake forms, reminders, electronic billing and more, in order to enhance the patient experience. • Allow patients to make online appointments. Doctors can meet with patients face-to-face while miles apart with Jane's telehealth system, which facilitates two-way audio and video calls. • Bill client visits and accept payments in just a couple of clicks, and Jane automatically does the calculations. Businesses are able to accept credit card payments, track insurance billing, and direct bill insurers. • Send appointment reminders to patients by email and text to ensure that no appointments are missed and reduce no-shows. • Utilize Jane's electronic charting tools to track patient history. The allows healthcare professionals to input notes, add photos or videos, generate reports, annotate diagrams, and more from any device. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 504 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jane Software - **Location**: North Vancouver, Canada - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$54.00 - **Pricing model**: Flat Rate - **Pricing Details**: Jane offers affordable rates that fit your practice needs and is available across 3 pricing tiers: Balance, Practice \& Thrive starting at $54/per month. The perks: Unlimited email \& phone support, free data import, scheduling, automated intake forms, SMS messages, email reminders, and one-on-one Telehealth are all included. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Accounting Software - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assessment Management - Automated Scheduling - Availability Indicator - Availability Management - Before & After Pictures - Bill Payment - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Management - Cancellation Tracking - Care Plan Management - Care Summaries - Charting ## Integrations (8 total) - Bench - Clinic Sites - Documo - Fullscript - Google Analytics 360 - Google Calendar - Mailchimp - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Massage Therapy Software](https://www.getapp.ca/directory/975/massage-therapy/software) ## Related Categories - [Therapy Software](https://www.getapp.ca/directory/3539/therapy/software) - [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Chiropractic Software](https://www.getapp.ca/directory/809/chiropractic/software) - [Massage Therapy Software](https://www.getapp.ca/directory/975/massage-therapy/software) - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) ## Alternatives 1. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3632 reviews) 2. [Goldie](https://www.getapp.ca/software/2061688/goldie) — 4.8/5 (1146 reviews) 3. [Doctoralia for Specialists](https://www.getapp.ca/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews) 4. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews) 5. [Acuity Scheduling](https://www.getapp.ca/software/91169/acuity-scheduling) — 4.8/5 (5745 reviews) ## Reviews ### "Reliable platform, but very poor UI and UX" — 4.0/5 > **Leana** | *May 27, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's reliable, and easy to setup. I like how it can notify me by both email and SMS, and how you can send confirmations to customers. > > **Cons**: Very limited customization options, and it looks very old. It has a very poor user interface for when you offer more than 5+ services per practitioner. > > Customer service can be improved. They're quite slow to get back to you. Also, please update your platform. It looks horrible. ----- ### "Jane.App: The best EHR system I've ever dealt with" — 5.0/5 > **Maurice** | *October 22, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Pricing is great, booking for clients is simple and customer support is top notch. Insurance billing is simple and the fact that it is cloud based is a huge plus. > > **Cons**: Some features aren't implemented well, and there is a lot of customization needed to make the service workable. It works out of the box, just may not be exactly what you need. > > Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over complicated. It is provider friendly, which is vastly different from every other software I've used. It's also really flexible and always fixing problems and adding features ----- ### "Business Manager" — 3.0/5 > **Tameka** | *March 20, 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Jane provides users with a very applicable scheduling platform. It is user friendly and easy to learn. > > **Cons**: The billing platforms did not provide my biller with tools that they were accustom to with EMR services. Several tasks were done manually. > > The Jane team was very friendly and were great at the customer service provided. The scheduling platform was amazing and easy to use but the clinical notes did not have all the necessary tool to be compliant with Medicare guidelines. I know several updates and user modifications have been made but we were not able to continue successfully with this EMR. ----- ### "Jane is a great team player" — 5.0/5 > **Ramona** | *January 16, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The best feature is the “shared templates”. It’s a timesaver. You can search by occupation and find hundreds of templates to choose from. You can also edit any pre existing template which saves so much time. > > **Cons**: If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min. I wish Jane would give you a quick preview of what I am going to book so I could double check I’ve got the correct time selected but it doesn’t. > > Jane is the best option for managing a clinic with 10+ therapists working at the same time. I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use. It makes managing a busy clinic easier. ----- ### "Exceeds Expectations" — 5.0/5 > **Andrew** | *October 31, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do. > > **Cons**: I wish it were a bit lower in cost. It's not terribly expensive but our practice needs to keep expenses as low as possible. > > They have exceeded my expectations. Whether I call them, email them, or use their live chat feature with a question, they deliver detailed, friendly, caring response every time. ----- Page: 1 / 21\ Next: [Next page](https://www.getapp.ca/software/122271/jane-app?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/122271/jane-app) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data