Real-Time Labor Guide

Real-Time Labor Guide

Auto repair software for managing labor costs

About Real-Time Labor Guide

Real-time Labor Guide is an auto repair software designed to help businesses calculate labor costs and create job estimates. Mechanics can utilize the platform to quickly access labor charges for domestic and foreign cars, SUVs, and heavy-duty trucks according to the condition of vehicles and availability of specialty tools.

Using Real-time Labor Guide, auto repair businesses can create customizable estimates and invoices with details including ticket type, issue date, payment method, rate type, contact information, and other additional notes. Managers can create repair orders for various categories such as basic maintenance, heating and air conditioners, exhaust and emissions, gasket and seals, transmission and trans-axle, vehicle diagnosis, and more. Users can access the built-in vehicle database to determine the manufacturing year, make type, model, and engine details of clients’ cars.

Mechanics can use Real-time Labor Guide to access ticket summaries and sort jobs based on parts, labor, and miscellaneous charges. The platform also helps administrators create and add custom working hours to calculate labor charges accordingly.


Key benefits of Real-Time Labor Guide

• Access information on labor times for both domestic and foreign vehicles, as well as historical data on each vehicle. This data is collected from real repair artists working in the field, in order to ensure it's accurate in real-life conditions.

• Provide customers with branded documents such as invoices and estimates and print them from within the Real-Time Labor Guide platform.

• Gain full control over all labor costs by configuring multiple custom labor rates. Real-Time Labor Guide allows users to input custom prices for individual jobs or complete packages.

• Access Real-Time Labor Guide from anywhere using a Windows, Mac, or Linux device, as well as any browser type.

• Create custom manufacturer lists within Real-Time Labor Guide. Mechanics can define which types of vehicle they work with and hide all others from the system.


Images

Real-Time Labor Guide Software - Real-time Labor Guide recent tickets
Real-Time Labor Guide Software - Real-time Labor Guide vehicle database
Real-Time Labor Guide Software - Real-time Labor Guide ticket summary
Real-Time Labor Guide Software - Real-time Labor Guide labor assignment
Real-Time Labor Guide Software - Real-time Labor Guide generate invoices
Real-Time Labor Guide Software - Real-time Labor Guide home page
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Real-Time Labor Guide video
Real-Time Labor Guide Software - Real-time Labor Guide recent tickets
Real-Time Labor Guide Software - Real-time Labor Guide vehicle database
Real-Time Labor Guide Software - Real-time Labor Guide ticket summary
Real-Time Labor Guide Software - Real-time Labor Guide labor assignment
Real-Time Labor Guide Software - Real-time Labor Guide generate invoices
Real-Time Labor Guide Software - Real-time Labor Guide home page

Not sure about Real-Time Labor Guide? Compare with a popular alternative

Real-Time Labor Guide

4.3 (77)
VS.
Most reviewed

Starting Price

US$12.50
month
US$199.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

12
42

Integrations

No integrations found
5

Ease of Use

4.6 (77)
4.7 (234)

Value for Money

4.5 (77)
4.6 (234)

Customer Service

4.4 (77)
4.8 (234)
Green rating bars show the winning product based on the average rating and number of reviews.

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3.4
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4.7
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4.5
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Reviews

Overall rating

4.3 /5
(77)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have Real-Time Labor Guide?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 77
Dale
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great program

Reviewed on 2020-06-01

It's been a great tool for my company.

It's been a great tool for my company.

Pros

If I can't find a job customer service always helps me price it out!

Cons

Everything works greatfor me. Never had a problem with anything.

Alternatives Considered

Mitchell RepairCenter

Reasons for Switching to Real-Time Labor Guide

Price

Response from Dowell Systems

Dale - Thank you for the great review! We're glad to have you as a customer!

Elisabeth
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to navigate

Reviewed on 2019-02-12

Pros

Easy to navigate. Very functional, its great that I can add parts and specific labor to our shop and store for quick reference.

Cons

Customer Service has not been the easiest to get ahold of the few times I've needed too.

Response from Dowell Systems

Elisabeth - Thank you for your great review! We work very hard and reach out for tons of feedback in order to make the system as easy to use as possible. I'm sorry you've had a hard time reaching us lately - the beginning of the year is always very busy with annual updates but if you leave a message we won't leave the office until our voicemail box is clear, and usually we get back to you a lot sooner then that. Thanks for being our customer for the last several years - we look forward to many more!

Mike
Overall rating
  • Review Source

Overall rating

  • Ease of Use

Horrible times

Reviewed on 2014-02-28

I mostly started using it to print estimates and invoices but it does not save them, so you cannot...

I mostly started using it to print estimates and invoices but it does not save them, so you cannot make a diag estimate and come back and add the fix to print your invoice, you have to start all over, including customer information.

Second, the flat rate times are horribly innacurate. I just started my own mobile repair business and wanted to get a feel for the market before getting alldata and dedicating myself to that kind of monthly bill. The innaccurate times of this program easily cost me 10 hours per week, and I have a very leisurely schedule.

I would only recomend this program for a highschool/college kid working on his friends cars a few times a month at most. It was worth the $10 to get a better feel for how to be my own service advisor but this is the easy-bake-oven of labor tools. If you run any sort of business. Skip it.

I guess on the plus side my low invoices have made some extremely happy first customers.

Response from Dowell Systems

Mr. Richardson -

Thank you for your review of our product and I am glad we were able to help you make some extremely happy first customers for your business. You are right that the Real-Time Labor Guide does not save estimates or invoices. It was not meant to be a shop management system - we have other software available that will retain all your customer and ticket history, save inventory, build reports to help run your business, etc. Regarding the labor times - we get our labor times from mechanics like you actually doing the jobs in the field. Most customers report that our labor times reflect what it actually takes them to do the job, not what the manufacturer thinks it should take. We continually work to update our database of labor times and our customer service team is always happy to hear from our customers how we can improve. Feel free to contact us anytime with examples.
Thank you for trying us, and if you ever need a second opinion we hope you'll try us again in the future

Nick
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Real-Time labor guide helps with estimating

Reviewed on 2020-03-25

Overall, Real-Time Labor Guide has gotten us out of some jams for sure. Had we used the traditional...

Overall, Real-Time Labor Guide has gotten us out of some jams for sure. Had we used the traditional labor times we would have short changed ourselves.

Pros

I like the low,avg,high industry labor times and the notes on certain jobs indicating errors with traditional labor guides.

Cons

I have to buy separate licenses for each copy. Also, navigating the menu is a bit dated. I'd like to see more effort put into integration so advisors can build a labor estimate quickly.

Response from Dowell Systems

Nick - Thank you for your awesome and honest review. We're so happy to have you as a customer, and glad we could get you out of some jams and save you from short changing yourselves!

JOE
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

ONLINE LABOR GUIDE

Reviewed on 2020-06-01

DOES A GOOD JOB AND EASY TO USE.

DOES A GOOD JOB AND EASY TO USE.

Pros

THE EASE OF USE AND THE ACCURACY OF THE LABOR GUIDE

Cons

NOT ANY REAL NEGATIVE ISSUES. DOES LOCK UP SOMETIME WHEN MORE THAN ONE PERSON USING
THE LABOR GUIDE.

Response from Dowell Systems

Joe - Thank you for your great review. We work hard to make sure our service is as easy to use and accurate as possible. You are right that if another person uses your username and password to log in on another computer it will log you out, and that is why we suggest separate users for shops that need more than one person in the system at a time. Thanks for being our customer for all these years!

Showing 5 reviews of 77 Read all reviews

Real-Time Labor Guide FAQs

Below are some frequently asked questions for Real-Time Labor Guide.

Real-Time Labor Guide offers the following pricing plans:

  • Starting from: US$12.50/month
  • Pricing model: Subscription
  • Free Trial: Available

Real-time Labor Guide offers a free trial of 21 days, after which the software is available for $12.50/month per user.

Real-Time Labor Guide has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Real-Time Labor Guide supports the following languages:

English

Real-Time Labor Guide supports the following devices:

We do not have any information about what integrations Real-Time Labor Guide has

Real-Time Labor Guide offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Real-Time Labor Guide.